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- Tasks: Join us as a Logistics & Mailroom Operative, coordinating deliveries and supporting events daily.
- Company: ISS is a leading workplace management company dedicated to enhancing user experiences worldwide.
- Benefits: Enjoy a dynamic work environment with opportunities for growth and development.
- Why this job: Be part of a diverse team that values inclusivity and makes a real impact every day.
- Qualifications: Experience in logistics or mailroom operations, strong communication skills, and a full UK driving licence required.
- Other info: We welcome applicants from all backgrounds and are committed to inclusive hiring practices.
The predicted salary is between 24000 - 33600 £ per year.
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This is a hands-on, varied role where no two days are the same – whether you’re coordinating deliveries, assisting with on-site events, supporting office moves, or managing waste and courier logistics.
You\’ll play a key role in ensuring that mailroom, goods receiving, and porterage services are delivered efficiently, professionally, and in line with service level agreements.
This role is ideal for someone organised, proactive, and customer-focused, and thrives in a fast-paced, service-led environment.
Key Responsibilities
- Deliver mailroom, goods receiving, and porterage services to SLA and customer standards
- Complete item movements around site as requested and within SLA
- Assist with planning and organising goods and furniture moves
- Support setup and logistics for site events
- Process incoming and outgoing mail per site protocols
- Manage courier requests using manual and online systems
- Communicate effectively with colleagues and site users to ensure satisfaction
Professional and Personal Competencies/Qualifications
- Experience in portering, stores, warehouse, or mailroom operations
- Strong communication skills and highly motivated
- Basic Health & Safety and risk assessment knowledge
- Competent IT skills and willingness to learn
- Full UK driving licence (essential)
- Reliable, punctual, and adaptable to changing site needs
- Proactive, customer-focused, and team-oriented with attention to detail
The Company
ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.
Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.
We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference.
ISS is proud to be a diverse and inclusive employer.
ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background.
We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government’s Disability Confident scheme.
Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.
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Logistics & Mailroom Operative employer: ISS
Contact Detail:
ISS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Logistics & Mailroom Operative
✨Tip Number 1
Familiarise yourself with the logistics and mailroom operations. Understanding the basics of goods receiving, mail processing, and courier management will give you a solid foundation to discuss during your interview.
✨Tip Number 2
Highlight your organisational skills by preparing examples of how you've successfully managed multiple tasks in a fast-paced environment. This will demonstrate your ability to thrive under pressure, which is crucial for this role.
✨Tip Number 3
Showcase your communication skills by being clear and concise when discussing your previous experiences. Effective communication is key in ensuring satisfaction among colleagues and site users.
✨Tip Number 4
Research ISS and their commitment to diversity and inclusion. Being knowledgeable about the company's values will help you align your answers with their mission and show that you're genuinely interested in being part of their team.
We think you need these skills to ace Logistics & Mailroom Operative
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and required skills. Tailor your application to highlight your experience in logistics, mailroom operations, or similar roles.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience you have in portering, warehouse, or mailroom operations. Use specific examples to demonstrate your strong communication skills and customer-focused approach.
Showcase Your Skills: Make sure to mention your IT competency and any relevant health and safety knowledge. If you have a full UK driving licence, be sure to include this as it is essential for the role.
Craft a Strong Cover Letter: Write a compelling cover letter that reflects your proactive attitude and ability to thrive in a fast-paced environment. Mention your adaptability and attention to detail, which are crucial for this position.
How to prepare for a job interview at ISS
✨Show Your Organisational Skills
Since the role requires strong organisational abilities, be prepared to discuss specific examples of how you've successfully managed multiple tasks or projects in the past. Highlight your ability to prioritise and stay on top of deadlines.
✨Demonstrate Customer Focus
This position is customer-oriented, so share experiences where you went above and beyond to meet customer needs. Emphasise your proactive approach and how you ensure satisfaction in your previous roles.
✨Communicate Effectively
Strong communication skills are essential for this job. Practice articulating your thoughts clearly and concisely. Be ready to answer questions about how you handle communication with colleagues and clients, especially in a fast-paced environment.
✨Familiarise Yourself with Health & Safety Protocols
Basic knowledge of health and safety is important for this role. Brush up on relevant regulations and be prepared to discuss how you would apply them in your daily tasks. This shows that you take safety seriously and are ready to contribute to a safe working environment.
