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For Companies At a Glance
- Tasks: Support staff and visitors, manage reception, and ensure safety compliance.
- Company: Join ISS, a leading workplace and facility management company.
- Benefits: Exciting career opportunities, inclusive culture, and professional development.
- Why this job: Make a real difference in a dynamic environment while enhancing your skills.
- Qualifications: Strong communication skills and ability to thrive in fast-paced settings.
- Other info: Diverse and inclusive workplace with growth potential.
The predicted salary is between 24000 - 36000 £ per year.
As a Facilities Assistant, you will be responsible for providing high-quality support services to staff and visitors, ensuring security procedures are followed, and maintaining compliance with HSEQ standards. You will play a key role in managing reception services, coordinating reactive and planned maintenance, and supporting audits and low to medium-risk projects. This position requires excellent communication skills, attention to detail, and the ability to thrive in a fast-paced environment.
Key Responsibilities
- Welcome visitors and provide front-of-house support.
- Ensure security procedures and compliance with fire safety and first aid legislation.
- Deliver support services such as porterage, meeting room management, and FM mailbox handling.
- Conduct health and safety inductions for new starters, visitors, and contractors.
- Log, facilitate, and oversee reactive and planned maintenance visits.
- Assist with audits, including security and compliance checks.
- Support delivery of low to medium-risk projects.
- Manage reception duties, including switchboard services and visitor access control.
- Maintain first aid supplies and act as a trained first aider.
- Operate booking systems for meeting rooms and manage stock levels for refreshments and stationery.
- Provide general administrative support to the facilities team.
Professional and Personal Competencies/Qualifications
- Proven experience in a fast-paced environment.
- Strong customer service and communication skills.
- Ability to work collaboratively as part of a team.
- Problem-solving mindset and attention to detail.
- Knowledge of HSEQ compliance and workplace safety standards.
- Competence in using booking systems and CAFM tools (training provided).
- Flexibility to cover alternate locations when required.
- First Aid qualification (or willingness to obtain).
- Professional and presentable at all times.
Facilities Assistant in Lincolnshire employer: ISS
Contact Detail:
ISS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Facilities Assistant in Lincolnshire
✨Tip Number 1
Network like a pro! Reach out to people in the facilities management field, attend industry events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching common questions related to facilities management. Think about your past experiences and how they relate to the role. Practising your answers will help you feel more confident and ready to impress!
✨Tip Number 3
Show off your skills during the interview! Bring examples of how you've handled fast-paced environments, managed reception duties, or ensured compliance with safety standards. Real-life stories make you memorable and demonstrate your capabilities.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are genuinely interested in joining our team at ISS.
We think you need these skills to ace Facilities Assistant in Lincolnshire
Some tips for your application 🫡
Show Off Your Customer Service Skills: As a Facilities Assistant, you'll be the face of our company! Make sure to highlight your customer service experience in your application. We want to see how you’ve made visitors feel welcome and supported in previous roles.
Detail Your Compliance Knowledge: Since compliance with HSEQ standards is key, don’t forget to mention any relevant experience or training you have in health and safety regulations. We love candidates who understand the importance of safety and security!
Keep It Professional Yet Personal: While we appreciate professionalism, we also value personality! Let your unique voice shine through in your application. Share a bit about yourself and why you’re excited about this role at ISS.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s super easy, and you’ll be able to showcase your skills and experiences in a way that aligns perfectly with what we’re looking for!
How to prepare for a job interview at ISS
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Facilities Assistant. Familiarise yourself with key tasks like managing reception services and ensuring compliance with HSEQ standards. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your Communication Skills
As this role requires excellent communication skills, practice articulating your thoughts clearly. Think of examples from your past experiences where you successfully communicated with team members or handled visitor inquiries. This will demonstrate your ability to thrive in a fast-paced environment.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities. For instance, think about how you would handle a maintenance issue or manage a busy reception area. Prepare specific examples that highlight your attention to detail and ability to work collaboratively under pressure.
✨Dress the Part and Be Professional
First impressions matter! Dress professionally and presentably for your interview. This not only shows respect for the interviewers but also reflects the professional image expected in a Facilities Assistant role. Remember, you’re applying to be the face of the company!
