At a Glance
- Tasks: Support a vibrant workplace by managing facilities and ensuring a welcoming environment.
- Company: Join a diverse and inclusive team at a leading corporate campus.
- Benefits: Enjoy on-site amenities, regular events, and a supportive work culture.
- Other info: Great opportunity for hands-on experience in a dynamic corporate setting.
- Why this job: Be the friendly face that enhances the workplace experience for everyone.
- Qualifications: Proactive, approachable, and ready to engage with a variety of people.
The predicted salary is between 24000 - 30000 £ per year.
We are seeking a Workplace Host to join a growing onsite team within a large corporate suite on a landlord-owned campus, supporting a capacity of 600–700 people. This role offers an excellent working environment with access to on-site amenities including a restaurant, gym, and regular events such as craft fairs, markets, and street vendors. Provide hands‑on, entry‑level facilities management (FM) support, ensuring a smooth, professional, and welcoming workplace experience for employees and visitors.
Responsibilities
- Provide day‑to‑day low‑level FM support.
- Cover FM duties during team absence.
- Maintain and service on‑site barista coffee machines (stocking, cleaning, unloading).
- Manage dishwashers and general kitchen upkeep.
- Carry out daily meeting‑room checks (cleanliness, setup, whiteboards, etc.).
- Perform morning building checks (lighting, housekeeping standards).
- Handle postal duties.
- Log requests and issues via the helpdesk system and act as a visible, approachable onsite presence.
Qualifications
- Proactive and approachable individual.
- Professional and well‑presented (uniform provided).
- Strong work ethic and willingness to get stuck in.
- Friendly, approachable, and relationship‑focused.
- Comfortable working in a corporate environment with high‑level visitors.
- Strong communication and conversational skills.
- Excellent communication skills.
- Flexible and adaptable in a varied, hands‑on role.
- Proactive, can‑do attitude.
- Flexible and adaptable, disability confident.
Equal Opportunity Employer
ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race, religion or belief, sex, sexual orientation or educational background. We are proud to be a diverse and inclusive employer.
Disability Confident Employer
ISS is a Disability Confident employer and will offer an interview to any applicant who declares they have a disability and meets the minimum criteria for the job. Our Disability Confident (Level 2) commitment is part of the UK government’s scheme.
Workplace Host in Leeds employer: ISS
As a Workplace Host at our large corporate suite, you will thrive in a vibrant and inclusive environment that prioritises employee well-being and professional growth. With access to fantastic on-site amenities such as a restaurant and gym, along with regular community events, we foster a dynamic workplace culture that values collaboration and support. Join us to be part of a team that is committed to creating a welcoming atmosphere for all, while also offering opportunities for personal development and career advancement.
StudySmarter Expert Advice🤫
We think this is how you could land Workplace Host in Leeds
✨Get Chatty at Local Community Events
Dive into local meetups or community events related to customer support. These gatherings are a goldmine for making connections and learning more about what companies like ISS value in entry-level hires. Just think of it as networking over snacks!
✨Show Off Your People Skills
Create a small digital portfolio showcasing your communication skills. You could include relevant scenarios or customer interactions—real or hypothetical. This isn't just for show; it gives hiring managers at places like ISS a taste of how you handle customer queries.
✨Leverage Internship Platforms
Don't sleep on popular internship platforms that focus on entry-level roles in customer support. Websites like Handshake can link you directly to companies looking for fresh talent. The earlier you start exploring these options, the better your chances at landing something with ISS!
✨Join Customer Support Forums
Participate in online forums and communities specifically for customer support professionals. Places like Help Scout’s community or even subreddits can give you insights into what skills are in demand. Plus, it’s a great way to network and discover hidden job opportunities at companies like ISS.
We think you need these skills to ace Workplace Host in Leeds
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, clear and friendly communication is crucial. Make sure your CV highlights any previous experience where you've resolved customer queries or collaborated with a team. We love to see examples where you've turned a challenge into a positive experience!
Tailor Your Cover Letter with Enthusiasm:For an entry-level role like this one, your cover letter shouldn’t just be a summary of your CV. Instead, share why you're excited about customer support, and express your eagerness to help others. Let's see your personality shine through—tell us why you're a great fit for ISS!
Highlight Relevant Experience:Even if you haven't worked in customer support before, include any relatable experiences—like part-time jobs, volunteer work, or internships. Show us how these have equipped you with the soft skills needed to thrive in this role, like problem-solving and patience.
Keep It Simple and Straightforward:Your CV should be easy to read—no fancy fonts or excessive jargon. Use bullet points to break down your responsibilities and achievements and stick to a clean layout. This helps us quickly see your qualifications and gives a professional vibe, even for an entry-level position!
How to prepare for a job interview at ISS
✨Brush Up on Your Communication Skills
In customer support, communication is key. Practise explaining complex issues in straightforward language. You might even get role-play scenarios during the interview, so be ready to show off those skills!
✨Show Your Problem-Solving Prowess
Employers love seeing how you handle customer queries. Think of specific instances where you’ve resolved conflicts or helped someone out. Bring these scenarios to the table, as they can help demonstrate your problem-solving capabilities!
✨Familiarise Yourself with Common Tools
Get to grips with popular customer support tools like Zendesk or Freshdesk. Even if you haven’t used them before, being able to talk about them or their features can show you’re proactive about getting up to speed.
✨Express Your Willingness to Learn
As this is an entry-level position, they want to see your eagerness to grow. Highlight your adaptability and enthusiasm for customer support. Share any relevant experiences or coursework that show you’re committed to developing your skills!
