At a Glance
- Tasks: Engage with customers while preparing and serving delicious food and drinks.
- Company: Join ISS, a leading workplace management company that values people.
- Benefits: Enjoy a competitive hourly rate, career growth, and a supportive work environment.
- Other info: Be part of a diverse team committed to inclusivity and personal development.
- Why this job: Create memorable experiences for customers in a vibrant, fast-paced setting.
- Qualifications: Great customer service skills and a passion for food and drink.
The predicted salary is between 27000 - 28000 € per year.
Location: Glasgow, G5 8DP
Hours of work: 40
Working Pattern: Monday - Friday, 8-hour shifts between 07:00 and 21:00
Contract Type: Permanent
Hourly Rate: £13.36
We are seeking a Food Host who enjoys engaging with customers and delivering high-quality food and drink experiences across our campus. This role focuses on creating welcoming, enjoyable interactions while preparing and serving food and drink in a live, customer-facing environment. As a Food Host, you will combine strong service skills with confidence and enthusiasm to support a range of food and drink experiences. You will interact with customers throughout the preparation and service process, helping to create an experience that goes beyond standard service.
The Role
- Ensure the food and drink offer is the first choice for customers seeking refreshment
- Receive, process, prepare and deliver food and drink orders and experiences
- Engage with customers through conversation during live food and drink preparation
- Maintain clean, safe and organised service and back-of-house areas
- Deliver an experience that goes beyond basic service standards
- Stay up to date with food and drink trends and share insights with your manager
- Demonstrate strong product knowledge and make informed recommendations to customers
- Support a variety of service styles, including pop-ups, room hosting and beverage service
About You
- Fantastic customer service skills with a desire to develop further
- A social, welcoming personality with the ability to engage professionally with a wide range of customers
- A team player who can also work confidently and independently
- Considerate and proactive, with a willingness to support others
- Proven experience as a Food Host or Catering Assistant (ideally)
- Strong organisational and multitasking skills, with the ability to perform well in a fast-paced environment
The Company
ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience. Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people. We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference.
ISS is proud to be a diverse and inclusive employer. ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background. We are proud to be a Gold Employer Recognition Scheme (ERS) award holder and a signatory of the Armed Forces Covenant, recognising our commitment to supporting veterans, reservists, and military families. Through our Joint Forces Programme, we provide mentoring and support to members of the Armed Forces community and their spouses as they transition into civilian careers. We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government’s Disability Confident scheme. Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.
Food Host in Lanark employer: ISS
At ISS, we pride ourselves on being a world-leading workplace and facility management company that values people at its core. As a Food Host in Glasgow, you will enjoy a vibrant work culture that fosters inclusivity and personal growth, with opportunities to develop your skills in a dynamic environment. With a commitment to high standards and a supportive team, you'll be part of a company that not only prioritises exceptional customer experiences but also champions diversity and corporate responsibility.
StudySmarter Expert Advice🤫
We think this is how you could land Food Host in Lanark
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on ISS and their values. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Since the role is all about engaging with customers, think of examples from your past experiences where you’ve gone above and beyond for someone. Share these stories during your interview to highlight your fantastic service skills.
✨Tip Number 3
Be yourself! The job description mentions a social and welcoming personality, so let your true self shine through. Show your enthusiasm and confidence when talking about your experiences and how you can contribute to creating enjoyable interactions.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re proactive and serious about landing the Food Host position. Don’t miss out on this opportunity!
We think you need these skills to ace Food Host in Lanark
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show off your social and welcoming side. Remember, this role is all about engaging with customers, so a friendly tone can go a long way.
Highlight Relevant Experience:Make sure to mention any previous experience as a Food Host or in catering. We love seeing how you've interacted with customers and created memorable experiences. If you've got strong service skills, let us know how you've used them in past roles!
Be Specific About Your Skills:We’re looking for fantastic customer service skills and the ability to multitask in a fast-paced environment. Be specific about how you've demonstrated these skills in your previous jobs. Use examples that show how you’ve gone above and beyond for customers!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures it gets to the right people. Plus, you’ll find all the details you need about the role and our company there!
How to prepare for a job interview at ISS
✨Know Your Menu
Familiarise yourself with the food and drink offerings before the interview. Being able to discuss menu items confidently will show your enthusiasm for the role and your commitment to providing excellent customer service.
✨Show Off Your People Skills
Prepare examples of how you've engaged with customers in previous roles. Highlight your ability to create enjoyable interactions, as this is key for a Food Host. Think about times when you went above and beyond to make someone's experience special.
✨Demonstrate Team Spirit
Be ready to talk about your experience working in a team. Share specific instances where you supported colleagues or contributed to a positive team environment. This will resonate well with the company's focus on collaboration.
✨Stay Current with Trends
Research current food and drink trends that might be relevant to the role. Showing that you're knowledgeable about what's popular can impress your interviewers and demonstrate your passion for the industry.
