At a Glance
- Tasks: Prepare and serve delicious hot and cold beverages while engaging with customers.
- Company: Join ISS, a leading workplace management company that values people and inclusivity.
- Benefits: Enjoy a competitive hourly rate of £13.36 and flexible working hours.
- Other info: Great opportunities for personal growth in a diverse and supportive environment.
- Why this job: Be part of a vibrant team and create memorable coffee experiences for customers.
- Qualifications: Strong customer service skills and previous barista or hospitality experience preferred.
The predicted salary is between 27000 - 28000 € per year.
Location: Glasgow, G5 8DP
Hours of work: 20
Working Pattern: Monday to Friday - 4 hours per day, with shift times varying between 07:45 and 16:15
Contract Type: Permanent
Hourly Rate: £13.36
Do you have a passion for coffee? Do you enjoy providing an excellent customer experience? We are seeking a Barista who takes pride in delivering quality coffee and a welcoming customer experience. This role focuses on preparing and serving hot and cold beverages while engaging positively with customers in a busy, customer-facing environment.
The Role
- Prepare and serve a range of hot and cold beverages to a high standard
- Deliver friendly, professional customer service during every interaction
- Ensure the coffee and beverage offer is appealing and consistently presented
- Operate coffee and service equipment safely and efficiently
- Maintain clean, safe and well-organised front- and back-of-house areas
- Receive and process customer orders accurately
- Demonstrate good product knowledge and make informed recommendations
- Support the wider team to deliver a positive overall customer experience
About You
- Strong customer service skills with a friendly and approachable manner
- Confident communicator who can engage professionally with customers
- Able to work well as part of a team and independently when required
- Considerate, proactive and willing to support colleagues
- Proven experience as a Barista or in a similar catering or hospitality role
- Good organisational and multitasking skills in a fast-paced environment
The Company
ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience. Through a unique combination of intelligent solutions, high standards and people who care, we help our customers achieve their purpose.
ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people. We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference.
ISS is proud to be a diverse and inclusive employer. ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race, religion or belief, sex, sexual orientation or educational background. We are proud to be a Gold Employer Recognition Scheme (ERS) award holder and a signatory of the Armed Forces Covenant, recognising our commitment to supporting veterans, reservists, and military families.
We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government’s Disability Confident scheme. Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.
Barista in Lanark employer: ISS
At ISS, we pride ourselves on being a world-leading workplace and facility management company that values people at its core. As a Barista in Glasgow, you'll enjoy a supportive work culture that fosters personal growth and development, alongside competitive pay and flexible hours. Our commitment to inclusivity and diversity ensures that every employee feels valued and empowered to make a difference in a vibrant, customer-focused environment.
StudySmarter Expert Advice🤫
We think this is how you could land Barista in Lanark
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on ISS. Understand their values and what they stand for. This will help you connect your passion for coffee and customer service with their mission.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or in front of the mirror. Focus on showcasing your customer service skills and how you handle busy environments, just like you would as a Barista.
✨Tip Number 3
Show off your personality! When you’re in the interview, let your friendly and approachable nature shine through. Remember, they’re looking for someone who can engage positively with customers, so be yourself!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the ISS team and becoming part of something bigger.
We think you need these skills to ace Barista in Lanark
Some tips for your application 🫡
Show Your Passion for Coffee:When writing your application, let us know about your love for coffee! Share any experiences you've had that highlight your enthusiasm for brewing the perfect cup and how you enjoy sharing that with customers.
Highlight Your Customer Service Skills:We want to see your friendly and approachable side! Make sure to include examples of how you've provided excellent customer service in the past, especially in busy environments. This will show us you're a great fit for our team.
Be Organised and Clear:Keep your application neat and well-structured. Use clear language and bullet points where necessary to make it easy for us to read. A tidy application reflects your organisational skills, which are key for a Barista role!
Apply Through Our Website:Don't forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen to join our team at ISS!
How to prepare for a job interview at ISS
✨Know Your Coffee
Brush up on your coffee knowledge before the interview. Be ready to discuss different types of coffee beans, brewing methods, and how to create popular drinks. This shows your passion for coffee and helps you stand out as a knowledgeable candidate.
✨Customer Service Scenarios
Prepare for questions about customer service situations. Think of examples where you've gone above and beyond for a customer or handled a difficult situation. This will demonstrate your strong customer service skills and friendly approach.
✨Practice Your Communication Skills
Since this role requires engaging with customers, practice your communication skills. You might want to role-play with a friend, simulating interactions with customers. This will help you feel more confident and articulate during the interview.
✨Show Team Spirit
Be ready to discuss your experience working in a team. Share examples of how you've supported colleagues in a busy environment. Highlighting your teamwork skills will resonate well with the company’s values and show that you're a great fit for their culture.
