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- Tasks: Manage key client relationships and drive revenue growth through strategic account management.
- Company: Join ISS STOXX, a leading provider of financial market research and technology solutions.
- Benefits: Enjoy a supportive culture with opportunities for personal and professional growth.
- Why this job: Be part of a dynamic team that values creativity and innovation in the financial sector.
- Qualifications: 5+ years in sales/account management; strong communication and analytical skills required.
- Other info: Diversity and inclusion are at the heart of our company culture.
The predicted salary is between 43200 - 72000 £ per year.
Let\’s be #BrilliantTogether
proof The Key Account role provides strategic and tactical account and relationship management to our EMEA-based clients. They will act as the coordinator with internal and external stakeholders to ensure the client understands the ISS MI value narrative while working closely across product groups to define strategic goals, identify revenue growth opportunities and/or develop account retention strategies with the goal of strengthening and enhancing long-term client relationships. They are responsible for client engagement via onsite visits, webinars, email or phone. They will develop efficient orch.junit
Achieve allocated cross-sell and upsell revenue targets
Manage all pipeline and activity recording via Salesforce
Cultivate and manage relationships with EMEA-based clients while continuously promoting usage of ISS MI products to facilitate and ensure client retention.
Deepen and grow client relationships to identify and deliver cross-product solutions
Work directly with client service and product teams to ensure proper service levels and engagement are maintained while overseeing special projects or customized deliverables.
Manage relationships with existing firms contributing crossborder data to ISS MI
Cultivate relationships with international firms that could add value to the ISS MI consortium
Support new client onboarding and existing clients via onsite visits, webinars, email or phone
Liaise with client support teams to identifying and monitor potential client dissatisfaction
Continuously promote usage of ISS MI products and ensure presence եթե in the marketplace
Interact with senior management to better understand the industry and individual clients
Qualifications
Minimum 5 years experience in sales and account management in finance, data software/platforms or responsible investment.
Knowledge of mutual funds (International and UCITs experience preferred)
Strong client service and engagement skills, ability to communicate professionally and effectively with all levels within the client organization
Strong analytical, verbal, written communication and presentation skills required
Proficiency in MS Office with an emphasis on Excel and PowerPoint
Ability to work independently as well as within a collaborative team environment
#LI-AV1 #MIN #MIDSENIOR
What You Can Expect from UsAt ISS STOXX, our people are our driving force. We are committed to building a culture that values diverse skills, perspectives, and experiences. We hire the best talent in our industry and empower them with the resources, support, and opportunities to grow—professionally and personally.
Together, we foster an environment that fuels creativity, drives innovation, and shapes our future success.
Let\’s empower, collaborate, and inspire.
Let\’s be #BrilliantTogether.
About ISS STOXXISS STOXX GmbH is a leading provider of research and technology solutions for the financial market. Established in 1985, we offer top-notch benchmark and custom indices globally, helping clients identify investment opportunities and manage portfolio risks. Our services cover corporate governance, sustainability, cyber risk, and fund intelligence. Majority-owned by Deutsche Börse Group, ISS STOXX has over 3,400 professionals in llevando locations worldwide, serving around 6,400 clients, including institutional investors and companies focused on ESG, cyber אינו וגבוהים. Clients trust our expertise to make informed decisions for their stakeholders\’ benefit.
ISS Market Intelligence (ISS MI) is a leading provider of data, insights, and market engagement solutions to the global financial services industry. ISS MI empowers asset and wealth management firms, insurance companies, distributors, service providers, and technology firms to assess their target markets, identify and analyze the best opportunities within those markets, and execute on comprehensive go-to-market initiatives to grow their business. Clients benefit from our increasingly connected global platform that leverages a combination of proprietary data, powerful analytics, timely and relevant insights, in-depth research, as well as an extensive suite of industry-leading media brands that deliver unmatched market connectivity through news and editorial content, events, training, ratings, and awards.šnji
Visit our website: https://www.issgovernance.com
View additional open roles: https://www.issgovernance.com/join-the-iss-team/
Institutional Share zerstg Services (\”ISS\”) is committed to fostering, cultivating, and preserving a culture of diversity and inclusion. It is our policy to prohibit discrimination or harassment against any applicant or employee on the basis of race, color, ethnicity, creed, religion, sex, age, height, weight, citizenship status, national origin, social origin, sexual orientation, gender identity or gender expression, pregnancy status, marital status, familial status, mental or physical disability, veteran status, military service or status, genetic information, or any other characteristic protected by law (referred to as \”protected status\”). All activities including, but not limited to, recruiting and hiring, recruitment advertising, promotions, performance appraisals, training, job assignments, compensation, demotions, transfers, terminations (including layoffs), benefits, and other terms, conditions, and privileges of employment, are and will be administered on a non-discriminatory basis, consistent with all applicable federal, state, and local requirements.
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Key Account Manager employer: ISS
Contact Detail:
ISS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Key Account Manager
✨Tip Number 1
Familiarise yourself with the financial services industry, particularly in relation to mutual funds and responsible investment. Understanding these areas will help you engage more effectively with potential clients and demonstrate your expertise during interviews.
✨Tip Number 2
Network with professionals in the finance and data software sectors. Attend industry events or webinars to connect with key players and learn about the latest trends, which can give you an edge when discussing client needs and solutions.
✨Tip Number 3
Brush up on your Salesforce skills, as managing pipeline and activity recording is crucial for this role. Being proficient in Salesforce will not only make you more efficient but also show your commitment to utilising tools that enhance client relationship management.
✨Tip Number 4
Prepare to discuss specific strategies for client retention and revenue growth. Think of examples from your past experience where you've successfully deepened client relationships or identified cross-sell opportunities, as these will be key topics during your discussions with us.
We think you need these skills to ace Key Account Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in sales and account management, particularly in finance or data software. Emphasise your achievements in client engagement and relationship management.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the Key Account Manager role. Discuss how your skills align with the responsibilities outlined in the job description, such as managing client relationships and achieving revenue targets.
Showcase Analytical Skills: Since strong analytical skills are crucial for this role, provide examples in your application that demonstrate your ability to analyse data and make informed decisions. Mention any relevant tools or software you are proficient in, especially Excel.
Highlight Communication Abilities: Effective communication is key in this position. Use your application to showcase your verbal and written communication skills. Consider including specific instances where you successfully communicated with clients or stakeholders.
How to prepare for a job interview at ISS
✨Understand the Company and Its Products
Before the interview, make sure to research ISS STOXX and its offerings, especially the ISS MI products. Understanding their value narrative will help you articulate how you can contribute to client retention and growth.
✨Showcase Your Relationship Management Skills
Be prepared to discuss your experience in managing client relationships, particularly in the finance or data software sectors. Highlight specific examples where you've successfully deepened client engagement or resolved issues.
✨Demonstrate Analytical Proficiency
Since the role requires strong analytical skills, be ready to discuss how you've used data to drive decisions in previous roles. Bring examples of how you've identified revenue growth opportunities through analysis.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities and how you handle client dissatisfaction. Prepare scenarios from your past experiences that demonstrate your ability to manage challenges effectively.
