Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead diverse teams to deliver top-notch facilities services and ensure client satisfaction.
- Company: Join ISS, a world-leading workplace and facility management company.
- Benefits: Exciting career opportunities, inclusive culture, and commitment to personal growth.
- Why this job: Make a real impact by managing high-value contracts and building lasting client partnerships.
- Qualifications: Experience in managing large contracts and leading diverse teams is essential.
- Other info: Embrace a dynamic environment with a focus on innovation and inclusivity.
The predicted salary is between 43200 - 72000 £ per year.
Job Description
We are looking for a confident, resilient leader with a strong background in healthcare FM, able to thrive in a fast-paced, complex environment while managing senior stakeholders and driving both performance and growth.
The successful candidate will oversee two Key Account Managers and play a critical role in retention, commercial delivery, and the mobilisation of new services.
Multi-site role with 3 main locations:
Key Responsibilities
Professional and Personal Competencies/Qualifications
The Company
ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.
Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.
We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference.
ISS is proud to be a diverse and inclusive employer.
ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background.
We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government’s Disability Confident scheme.
Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.
Key Account Director employer: ISS
Contact Detail:
ISS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Key Account Director
✨Tip Number 1
Network like a pro! Get out there and connect with industry professionals on LinkedIn or at events. Building relationships can open doors to opportunities that aren’t even advertised.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Tailor your answers to show how your experience aligns with their goals, especially in managing large contracts and leading diverse teams.
✨Tip Number 3
Practice your pitch! Be ready to discuss your achievements in managing P&L and driving efficiencies. Highlight specific examples that demonstrate your strategic thinking and commercial acumen.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Key Account Director
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the Key Account Director role. Highlight your experience with managing high-value contracts and leading diverse teams, as these are key aspects of the job. We want to see how your background aligns with our needs!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about facilities management and how you can drive client satisfaction and commercial growth. Be sure to mention any innovative solutions you've implemented in the past.
Showcase Your Achievements: Quantify your successes wherever possible. If you've improved KPIs or SLAs in previous roles, let us know the numbers! This helps us understand the impact you've made and how you can contribute to our team.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at ISS
✨Know Your Numbers
As a Key Account Director, you'll be responsible for P&L and financial reporting. Brush up on your financial metrics and be ready to discuss how you've driven efficiencies in past roles. This shows you understand the commercial side of the business.
✨Showcase Your Leadership Style
You'll be leading large, diverse teams, so it's crucial to articulate your leadership approach. Prepare examples of how you've mentored managers and fostered an inclusive culture. This will demonstrate your people-first mindset.
✨Understand Client Goals
Aligning service delivery with client objectives is key. Research the company’s clients and think about how you can add value. Be prepared to discuss strategies you've implemented in the past that have led to successful partnerships.
✨Prepare for Scenario Questions
Expect questions about managing complex contracts and meeting KPIs. Think of specific scenarios where you've navigated challenges in facilities management. This will help you illustrate your strategic thinking and adaptability in complex environments.
