AVDV Programme Lead in Heath

We are seeking an experienced AVDV Programme Lead to head the delivery of Asset Verification (AV) and Data Validation across a major government contract. This role is responsible for ensuring all contractual obligations are met, data outputs are delivered to a high standard, and programme governance is maintained throughout. The position requires a confident leader capable of managing multiple workstreams simultaneously and ensuring alignment between internal teams, suppliers and senior client stakeholders. We are looking for someone with strong commercial acumen, excellent stakeholder engagement skills and the ability to navigate and resolve complex issues. You will lead both the internal ISS AV team and the AV supplier partner, ensuring quality and consistency of M&E asset data, and presenting outputs back to the client. A technical background is advantageous, but the role primarily requires a leader who can rise above the detail and maintain strong strategic and operational oversight.

Responsibilities

• Lead the delivery of contractual obligations for Asset Verification and Data Validation across a major government contract.
• Manage the subcontractor partner and ensure quality, accurate data outputs for client submission.
• Own all programme outputs, submissions and client relationship management for acceptance.
• Oversee all programme governance, including agreed status meetings and reporting.
• Manage survey output data to ensure timely submission and adherence to scope.
• Engage with stakeholders at all levels, including senior representatives of the government client.
• Maintain a register of missed assets or sites requiring completion during BAU.
• Lead weekly calls with the client and the ISS senior leadership team, reporting on all programme variations including scope, GIA changes, access issues and required re-visits.

Qualifications & Skills

• Proven Programme Management background with the ability to run multiple workstreams concurrently.
• Strong leadership and commercial skills with experience managing demanding stakeholders.
• Confident handling objections and resolving conflict where needed.
• Supported by an existing PMO function - no Prince2 qualifications required.
• Technical understanding advantageous (e.g., SFG20), though not essential.
• Skilled in stakeholder engagement and able to work across ISS, suppliers and clients seamlessly.
• Full UK driving licence (occasional travel to ISS offices required).

Disability Confident

A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people.

About the Employer

ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience. Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people. We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference.

Inclusive Employer

ISS is proud to be a diverse and inclusive employer. ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background. We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government's Disability Confident scheme. Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.