At a Glance
- Tasks: Lead risk and compliance strategy for a large facilities management portfolio.
- Company: Join a forward-thinking organisation committed to safety and governance.
- Benefits: Competitive salary, inclusive culture, and opportunities for professional growth.
- Other info: Diverse workplace that values all backgrounds and promotes career advancement.
- Why this job: Make a significant impact by ensuring operational effectiveness and regulatory compliance.
- Qualifications: Senior leadership experience in technical services and strong compliance knowledge required.
The predicted salary is between 60000 - 80000 £ per year.
We are seeking a senior leader to act as the organisation's top technical authority on risk and compliance across a large facilities management portfolio. This role is accountable for ensuring all technical services are safe, legally compliant, well‑governed and operationally effective. It will set the strategy for technical risk, compliance and resilience, advising senior leadership teams and clients on regulatory obligations, operational risk and assurance. The role plays a critical part in protecting the business from technical, regulatory and commercial risk.
Key Responsibilities
- Define and lead the strategy for technical risk, compliance and assurance across the FM portfolio
- Establish and maintain robust governance frameworks across engineering and technical operations
- Act as the senior advisor on technical risk, statutory compliance and regulatory obligations
- Ensure statutory compliance across all technical services, including electrical, HVAC, fire, water, lifts and critical infrastructure
- Lead internal audits, external certifications and client assurance programmes
- Oversee risk identification, mitigation, escalation and reporting across operations
- Own and evolve the Business Continuity Management System aligned to ISO 22301
- Lead resilience planning, incident response and crisis management frameworks
Qualifications & Certifications
- Significant senior leadership experience within technical services, engineering compliance or risk management in FM or the built environment
- Deep understanding of statutory compliance and engineering governance
- Proven experience managing compliance across complex, multi‑site operations
- Strong experience handling operational risk and critical incidents
- Commercial awareness within technical FM contracts
- Exceptional stakeholder engagement and influencing skills
- NEBOSH and/or IOSH qualification
- IRM, MBCI or CBCI certification
- ISO 22301 Lead Implementer or Auditor
- Relevant engineering or technical qualifications
ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (including race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background.
We are a Disability Confident employer.
Head of Risk and Compliance employer: ISS
As a leading employer in the facilities management sector, we pride ourselves on fostering a culture of safety, compliance, and operational excellence. Our commitment to employee growth is evident through our robust training programmes and leadership development opportunities, ensuring that our team members are equipped to thrive in their roles. Located in a dynamic environment, we offer a supportive workplace that values diversity and inclusion, making us an attractive choice for professionals seeking meaningful and rewarding careers.
StudySmarter Expert Advice🤫
We think this is how you could land Head of Risk and Compliance
✨Tip Number 1
Network like a pro! Reach out to your connections in the facilities management sector and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a role that’s perfect for you.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of risk and compliance frameworks. Be ready to discuss how you've tackled operational risks in the past and how you can bring that expertise to the table. Confidence is key!
✨Tip Number 3
Don’t just apply anywhere; focus on companies that align with your values and expertise. Check out our website for roles that match your skills in technical services and compliance. Tailor your approach to show why you’re the best fit!
✨Tip Number 4
Follow up after interviews! A quick thank-you email can go a long way in keeping you top of mind. Use this opportunity to reiterate your interest in the role and highlight any key points from your conversation.
We think you need these skills to ace Head of Risk and Compliance
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the role of Head of Risk and Compliance. Highlight your experience in technical services, risk management, and compliance, especially in facilities management. We want to see how your background aligns with our needs!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this senior leadership role. Share specific examples of how you've successfully managed compliance and risk in previous positions. We love a good story!
Showcase Your Qualifications:Don’t forget to mention your relevant qualifications like NEBOSH, IOSH, or ISO certifications. These are key for us, so make them stand out in your application. It shows you’re serious about compliance and risk management!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss any important updates. Plus, it’s super easy!
How to prepare for a job interview at ISS
✨Know Your Stuff
Make sure you brush up on your knowledge of risk management and compliance, especially in the facilities management sector. Be ready to discuss specific regulations and frameworks like ISO 22301, as well as your experience with statutory compliance across technical services.
✨Showcase Your Leadership Skills
As a senior leader, it's crucial to demonstrate your ability to lead teams and influence stakeholders. Prepare examples of how you've successfully managed compliance across complex operations and how you've engaged with senior leadership teams to drive strategy.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills in real-world situations. Think about past incidents you've handled, how you identified risks, and the steps you took to mitigate them. This will show your practical experience and strategic thinking.
✨Ask Insightful Questions
At the end of the interview, have some thoughtful questions ready. Inquire about the company's current challenges in risk and compliance or their future strategies. This not only shows your interest but also your understanding of the role's importance in the organisation.
