At a Glance
- Tasks: Lead a £250m contract, driving performance and managing client relationships.
- Company: Join ISS, a world-leading workplace and facility management company.
- Benefits: Exciting career opportunities, travel allowance, and a commitment to diversity.
- Other info: Be part of a diverse team that values inclusivity and personal growth.
- Why this job: Make a real impact in a dynamic environment focused on people and innovation.
- Qualifications: Proven leadership in complex contracts and strong stakeholder management skills.
The predicted salary is between 60000 - 80000 £ per year.
We are looking for a commercially astute leader who can oversee a £250m contract covering Capital Projects, Hard FM, and Soft FM services, driving continuous improvement, managing risk effectively, and building strong client relationships to ensure successful and aligned contract delivery.
Key Responsibilities
- Drive strong commercial contract performance to deliver against agreed budgets
- Manage and optimise the legal and commercial aspects of the ISS contract
- Identify and mitigate commercial and contractual risks
- Lead the onboarding of new business opportunities in a commercially sound manner
- Oversee contract variations, amendments, and SLA improvements
- Maintain and manage risk registers, ensuring effective identification and mitigation
- Act as the primary commercial interface with the client, managing relationships and resolving issues
- Lead and develop a large commercial team responsible for overall contract performance
Professional and Personal Competencies/Qualifications
- Proven commercial leadership experience managing complex contracts valued at £50m+
- Degree qualified (or equivalent) in Quantity Surveying or a related discipline
- Strong expertise in NEC contracts, including governance, risk allocation, pricing models, and strategy
- Experience managing claims, disputes, negotiations, and performance-related contractual matters
- Demonstrated ability to align commercial strategy with operational delivery
- Strong stakeholder management and relationship-building skills at senior level
- Commercially driven, results-focused, and highly motivated
- Excellent communication, negotiation, and influencing skills
- Full UK driving licence required with willingness to travel 2-3 times per week (car/car allowance provided)
The Company
ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience. Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families.
ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people. We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference.
ISS is proud to be a diverse and inclusive employer. ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background. We are proud to be a Gold Employer Recognition Scheme (ERS) award holder and a signatory of the Armed Forces Covenant, recognising our commitment to supporting veterans, reservists, and military families. Through our Joint Forces Programme, we provide mentoring and support to members of the Armed Forces community and their spouses as they transition into civilian careers. We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government’s Disability Confident scheme. Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.
StudySmarter Expert Advice🤫
We think this is how you could land Head of Commercial
✨Get Involved in Industry Events
Jumping into industry events or leadership conferences can really help boost your visibility. Not only will you meet potential employers, but you’ll also get the chance to connect with other leaders in corporate management. Look for local or even virtual events that focus on leadership—every connection counts!
✨Engage in Professional Networks
Join professional management associations relevant to your career goals. These networks often host workshops, panels, and networking events that can put you in front of hiring managers. Plus, they can give you the scoop on upcoming roles, such as the full-time positions with companies like ISS.
✨Showcase Your Leadership Skills
When reaching out to potential employers, particularly for leadership roles, demonstrate your leadership capabilities with real examples. Share stories from your previous positions that illustrate how you handled challenges and drove results. This will help you stand out when you apply to places like ISS.
✨Tailor Your LinkedIn Presence
Ensure your LinkedIn profile is specifically tailored to corporate leadership. Highlight achievements, showcase relevant content and engage with posts in management groups. This not only builds your credibility but keeps you on the radar of companies looking for candidates like you as they post full-time opportunities.
We think you need these skills to ace Head of Commercial
Some tips for your application 🫡
Show Us Your Leadership Skills:In the corporate leadership and management field, it's essential to highlight your leadership experience. Use your CV to flesh out examples of how you've led teams to success or managed significant projects. We want to see specific instances where your actions made a tangible difference in your previous roles!
Quantify Your Achievements:Numbers talk, especially in management! When detailing your achievements in your CV or cover letter, don’t just say you improved team performance. Instead, say you boosted productivity by 30% over six months through effective strategy implementation. This makes your application pop and shows us what you can bring to ISS.
Craft a Compelling Cover Letter:Your cover letter is your chance to narrate your professional journey. We’re looking for motivation and a clear understanding of what corporate leadership means to you. Dive into your aspirations and how they align with the values and vision of ISS. Make it personal – we want to get to know you!
Tailor Your CV for Management Roles:Ensure your CV reflects the management skills that are essential for this role. Focus on competencies like strategic planning, team building, and problem-solving. Use a clean layout, and don’t forget to align your experiences with those keywords mentioned in the job listing. This will help you stand out from the crowd!
How to prepare for a job interview at ISS
✨Showcase Your Leadership Style
You’ll want to thoroughly convey your unique approach to leadership. During the interview with ISS, be ready to share real-life examples of how you've inspired and motivated teams in the past. Think about specific achievements that illustrate your strategic thinking and your ability to drive results.
✨Brush Up on Management Theories
Expect some technical questions related to management theories and practices. Brush up on concepts like transformational leadership, servant leadership, or situational leadership. Be prepared to discuss how you would apply these theories to the role at ISS, especially in the specific context of the challenges they’re currently facing.
✨Craft Your Vision for the Company
Since this is a full-time leadership role, spending time thinking about your vision for ISS could really set you apart. Consider potential strategies for growth and how you would lead teams towards achieving them. This shows not just enthusiasm, but also strategic foresight that they’ll likely be looking for in a candidate.
✨Emphasise Team Dynamics and Culture
In corporate leadership, team dynamics and organisational culture are everything. Be ready to discuss how you've fostered a positive work environment in previous roles. Bring up examples of how you've managed diverse teams effectively—this will resonate well at ISS as they’re likely seeking a candidate who can enhance their workplace culture.
