Facilities Assistant

Facilities Assistant

Full-Time 24000 - 36000 £ / year (est.) No working from home possible
ISS

At a Glance

  • Tasks: Join a dynamic team as a Facilities Assistant, supporting staff and managing reception duties.
  • Company: ISS is a leading workplace management company dedicated to enhancing user experiences worldwide.
  • Benefits: Enjoy opportunities for career progression, upskilling, and a diverse, inclusive work environment.
  • Other info: We celebrate diversity and welcome applicants from all backgrounds.
  • Why this job: This role offers hands-on experience in facilities management and a chance to make a real impact.
  • Qualifications: Ideal candidates should have admin or facilities experience and strong customer service skills.

The predicted salary is between 24000 - 36000 £ per year.

Job Description We are looking for someone who can work independently and flexibly, responding to ad hoc requests while maintaining high standards and meeting deadlines. The role will involve supporting mobilisation colleagues and P&C / L&D teams, delivering system training, and providing on-site support across West Sussex as required. Key Responsibilities Support the mobilisation of a new account through a range of admin-based tasks over a 3-month FTC. Deliver required tasks on time and to a high standard to support operational readiness. Deliver training on ISS systems to new joiners, achieving positive feedback outcomes. Support mobilisation colleagues and the P&C / L&D team with all WSCC-related tasks. Manage compliance data to ensure training readiness ahead of the launch date. Work independently in line with the needs and timelines of the mobilisation. Provide site-level support post-August when required to support operational readiness. Respond in an agile manner to ad hoc requests, including Excel, PowerPoint and general administrative support at site and office level. Professional and Personal Competencies/Qualifications Confident and engaging presenter with a creative approach to problem-solving. Self-motivated team player, comfortable working independently. Strong IT skills across Microsoft Office applications, with the ability to learn new systems quickly. Highly organised with the ability to meet deadlines and work under pressure. Flexible and willing to travel to schools and ISS offices as required. Full UK driving licence essential, with the ability to cover West Sussex. The Company ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience. Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people. We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #Becomewhoyouwant, #Bepartofsomethingbigger, #aplacetobeyou, #facilitiesmanagement ISS is proud to be a diverse and inclusive employer. ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background. We are proud to be a Gold Employer Recognition Scheme (ERS) award holder and a signatory of the Armed Forces Covenant, recognising our commitment to supporting veterans, reservists, and military families. Through our Joint Forces Programme, we provide mentoring and support to members of the Armed Forces community and their spouses as they transition into civilian careers. We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government’s Disability Confident scheme. Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.

Facilities Assistant employer: ISS

At ISS, we pride ourselves on being a world-leading workplace and facility management company that values its people. Our inclusive work culture fosters professional growth and development, offering strong opportunities for career progression in facilities and business support. With a commitment to corporate responsibility and a diverse workforce, we create a supportive environment where every employee can thrive and make a meaningful impact.

ISS

Contact Details:

ISS Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Facilities Assistant

Tip Number 1

Familiarise yourself with the specific responsibilities of a Facilities Assistant. Understanding the day-to-day tasks, such as managing meeting rooms and handling mailroom duties, will help you demonstrate your knowledge during interviews.

Tip Number 2

Showcase your customer service skills. Since this role involves front-of-house responsibilities, be prepared to discuss your experience in customer-facing environments and how you handle various situations professionally.

Tip Number 3

Network with current or former employees of ISS. Engaging with them can provide insights into the company culture and expectations, which can be invaluable when preparing for your interview.

Tip Number 4

Highlight your teamwork abilities. As the role requires collaboration with a reception team and contractors, be ready to share examples of how you've successfully worked in teams to achieve common goals.

We think you need these skills to ace Facilities Assistant

Strong Communication Skills
Customer Service Orientation
Proficiency in Office Administration
Reception Management
Team Collaboration
Time Management
Attention to Detail

Some tips for your application 🫡

Tailor Your CV:Make sure your CV highlights relevant experience in administration or facilities. Emphasise any customer-facing roles and showcase your ability to manage reception and administrative tasks effectively.

Craft a Strong Cover Letter:Write a cover letter that reflects your enthusiasm for the Facilities Assistant role. Mention specific skills that align with the job description, such as your proactive approach and team-oriented mindset.

Highlight Relevant Experience:In your application, focus on experiences that demonstrate your professionalism and responsiveness in a customer-facing environment. Include examples of how you've contributed to team success in previous roles.

Proofread Your Application:Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which are key in this role.

How to prepare for a job interview at ISS

Showcase Your Customer Service Skills

Since the role involves a lot of interaction with staff and contractors, be prepared to discuss your experience in customer-facing environments. Share specific examples where you demonstrated professionalism and responsiveness.

Highlight Your Administrative Experience

The position requires strong general office skills. Make sure to mention any relevant administrative tasks you've handled in the past, such as managing meeting rooms or handling mailroom duties, to show you're well-equipped for the job.

Demonstrate Team Spirit

As a Facilities Assistant, you'll be part of a team. Be ready to talk about how you contribute to team dynamics and support your colleagues. Sharing experiences where you worked collaboratively will help illustrate your proactive, team-oriented nature.

Express Your Willingness to Upskill

With opportunities for progression and upskilling, it's important to convey your eagerness to learn and grow within the company. Discuss any relevant training or courses you've taken, or express your interest in further development in facilities or business support.