Facilities Assistant
Facilities Assistant

Facilities Assistant

Full-Time 24000 - 36000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Join a dynamic team as a Facilities Assistant, supporting staff and managing reception duties.
  • Company: ISS is a leading workplace management company dedicated to enhancing user experiences worldwide.
  • Benefits: Enjoy opportunities for career progression, upskilling, and a diverse, inclusive work environment.
  • Why this job: This role offers hands-on experience in facilities management and a chance to make a real impact.
  • Qualifications: Ideal candidates should have admin or facilities experience and strong customer service skills.
  • Other info: We celebrate diversity and welcome applicants from all backgrounds.

The predicted salary is between 24000 - 36000 £ per year.

Facilities Assistant

Contract: Healthcare

Location: Liverpool, L7 3EW

Hours of work: 15

Working Pattern: Monday to Friday, 17:00 – 20:00

Contract Type: Permanent

Hourly Rate: £12.21

Do you have a passion for maintaining a safe and clean workplace? Do you enjoy working as part of a team providing excellent customer service?

As a Cleaner with ISS UK, you will play a key part in delivering a world class housekeeping service, maintaining the highest quality and consistency for our customers and colleagues.

The Role

  • Deliver the highest level of cleaning service within your area of responsibility
  • Provide a range of general cleaning services to include offices/meeting rooms, toilets/showers, vacuuming/wet and dry mopping
  • Ensure all chemical and cleaning solutions are used correctly
  • Ensure a safe working environment in line with Health and Safety regulations and standards
  • Report any dangers, near misses or hazards you encounter to your manager
  • About You

  • Excellent customer service skills
  • Reliable and hardworking with a professional attitude
  • A team player who works well with customers and colleagues
  • Be able to communicate with all site users in a polite manner
  • Have a good eye for detail and clean to an exceptional standard
  • The Company

    ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.

    Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.

    We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference.

    ISS is proud to be a diverse and inclusive employer.

    ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background.

    We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government’s Disability Confident scheme.

    Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.

    To find out more about what we do click here –

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    Facilities Assistant employer: ISS

    At ISS, we pride ourselves on being a world-leading workplace and facility management company that values its people. Our inclusive work culture fosters professional growth and development, offering strong opportunities for career progression in facilities and business support. With a commitment to corporate responsibility and a diverse workforce, we create a supportive environment where every employee can thrive and make a meaningful impact.
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    Contact Detail:

    ISS Recruiting Team

    StudySmarter Expert Advice 🤫

    We think this is how you could land Facilities Assistant

    ✨Tip Number 1

    Familiarise yourself with the specific responsibilities of a Facilities Assistant. Understanding the day-to-day tasks, such as managing meeting rooms and handling mailroom duties, will help you demonstrate your knowledge during interviews.

    ✨Tip Number 2

    Showcase your customer service skills. Since this role involves front-of-house responsibilities, be prepared to discuss your experience in customer-facing environments and how you handle various situations professionally.

    ✨Tip Number 3

    Network with current or former employees of ISS. Engaging with them can provide insights into the company culture and expectations, which can be invaluable when preparing for your interview.

    ✨Tip Number 4

    Highlight your teamwork abilities. As the role requires collaboration with a reception team and contractors, be ready to share examples of how you've successfully worked in teams to achieve common goals.

    We think you need these skills to ace Facilities Assistant

    Strong Communication Skills
    Customer Service Orientation
    Proficiency in Office Administration
    Reception Management
    Team Collaboration
    Time Management
    Attention to Detail
    Proactive Problem-Solving
    Basic Food Preparation Skills
    Mailroom Operations
    Meeting Room Management
    Adaptability
    Professionalism
    Organisational Skills

    Some tips for your application 🫡

    Tailor Your CV: Make sure your CV highlights relevant experience in administration or facilities. Emphasise any customer-facing roles and showcase your ability to manage reception and administrative tasks effectively.

    Craft a Strong Cover Letter: Write a cover letter that reflects your enthusiasm for the Facilities Assistant role. Mention specific skills that align with the job description, such as your proactive approach and team-oriented mindset.

    Highlight Relevant Experience: In your application, focus on experiences that demonstrate your professionalism and responsiveness in a customer-facing environment. Include examples of how you've contributed to team success in previous roles.

    Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which are key in this role.

    How to prepare for a job interview at ISS

    ✨Showcase Your Customer Service Skills

    Since the role involves a lot of interaction with staff and contractors, be prepared to discuss your experience in customer-facing environments. Share specific examples where you demonstrated professionalism and responsiveness.

    ✨Highlight Your Administrative Experience

    The position requires strong general office skills. Make sure to mention any relevant administrative tasks you've handled in the past, such as managing meeting rooms or handling mailroom duties, to show you're well-equipped for the job.

    ✨Demonstrate Team Spirit

    As a Facilities Assistant, you'll be part of a team. Be ready to talk about how you contribute to team dynamics and support your colleagues. Sharing experiences where you worked collaboratively will help illustrate your proactive, team-oriented nature.

    ✨Express Your Willingness to Upskill

    With opportunities for progression and upskilling, it's important to convey your eagerness to learn and grow within the company. Discuss any relevant training or courses you've taken, or express your interest in further development in facilities or business support.

    Facilities Assistant
    ISS
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    I
    • Facilities Assistant

      Full-Time
      24000 - 36000 £ / year (est.)
    • I

      ISS

      1000-5000
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