At a Glance
- Tasks: Coordinate maintenance works and manage subcontractors to ensure smooth operations.
- Company: Join ISS, a leading workplace and facility management company dedicated to making a difference.
- Benefits: Exciting career opportunities, inclusive culture, and commitment to personal growth.
- Other info: Diverse and inclusive workplace with support for all backgrounds and experiences.
- Why this job: Be part of a team that values people and makes a real impact in various sectors.
- Qualifications: Experience in Facilities Management and strong communication skills are essential.
The predicted salary is between 40000 - 50000 £ per year.
We are seeking a proactive and organised individual with a strong Facilities Management or Building Services background, capable of coordinating reactive and planned works, managing subcontractors, supporting client requirements and maintaining accurate records across CAFM systems.
Key Responsibilities
- Print and allocate all maintenance and escorting jobs for southern sites to engineers and subcontractors.
- Allocate all new works RFS requests.
- Close completed RFS jobs, including updating labour hours and job comments.
- Obtain quotations from contractors and suppliers.
- Handle and progress day-to-day enquiries from clients, service desks and contractors.
- Raise and manage purchase orders for subcontractor callouts, engineer requirements and client-authorised works through to invoicing.
- Prepare and issue quotations to clients and client Facilities Managers for approval.
- Maintain accurate ticket status updates and regularly review outstanding jobs within the CAFM system.
Professional and Personal Competencies/Qualifications
- Experience within the Facilities Management or Building Services sector.
- Understanding of Planned Preventative Maintenance (PPM) and Reactive Maintenance works.
- Experience of scheduling engineers and coordinating subcontractors.
- Experience raising and receipting purchase orders.
- Small works coordination experience.
- Knowledge and experience of CAFM systems and reporting.
- Competent user of a range of computer applications.
- Ability to manage multiple priorities and adapt to changing project requirements.
- Comfortable attending calls and meetings with management to provide updates.
- Strong communication and customer service skills.
- Team-player mentality with a commitment to delivering works through to successful completion.
ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience. Through a unique combination of intelligent solutions, high standards and people who care, we help our customers achieve their purpose.
ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people. We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference.
ISS is proud to be a diverse and inclusive employer. ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race, religion or belief, sex, sexual orientation or educational background. We are proud to be a Gold Employer Recognition Scheme (ERS) award holder and a signatory of the Armed Forces Covenant, recognising our commitment to supporting veterans, reservists, and military families. We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government’s Disability Confident scheme.
Facilities Administrator employer: ISS
At ISS, we pride ourselves on being a world-leading workplace and facility management company that values people at its core. Our commitment to employee growth is evident through our diverse and inclusive work culture, where every team member has the opportunity to develop their skills and make a meaningful impact. With a focus on service excellence and a strong safety culture, we offer a rewarding environment for Key Account Managers to thrive in, all while contributing to the success of our clients across various sectors.
