Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Be the friendly face at reception, managing access and welcoming visitors.
- Company: Join ISS, a leading workplace and facility management company with a people-first approach.
- Benefits: Enjoy a supportive environment with opportunities for growth and development.
- Why this job: Make a real difference in a dynamic role that connects people and places.
- Qualifications: Strong communication skills and a knack for problem-solving are key.
- Other info: Diverse and inclusive workplace committed to your career journey.
The predicted salary is between 24000 - 36000 £ per year.
You will act as the first point of contact at reception, managing access, meeting and greeting visitors, and supporting health and safety compliance onsite. Working independently day-to-day, you will liaise with the Assistant Facilities Manager during weekly or fortnightly visits, ensuring all facilities processes run efficiently.
Key Responsibilities
- Manage reception duties, including access control and visitor meet-and-greet.
- Oversee contractor visits and ensure compliance with site security procedures.
- Deliver inductions for new starters and contractors, covering health, safety, and environmental standards.
- Log, facilitate, and monitor reactive maintenance and planned preventative maintenance (PPM) activities.
- Ensure compliance with HSEQ, environmental standards, and statutory checks (e.g., fire risk assessments, water hygiene).
- Assist with audits and maintain accurate records for compliance purposes.
- Provide general administrative support, including reviewing planned maintenance schedules.
- Support the Assistant Facilities Manager with weekly and monthly tasks as required.
Professional and Personal Competencies / Qualifications
- Strong communication skills with a good standard of written and spoken English.
- Proficient in MS Office and comfortable with IT systems.
- Customer-focused and able to build positive relationships.
- Highly organised, detail-oriented, and able to work independently.
- Problem-solving mindset and ability to thrive in a fast-paced environment.
The Company
ISS is a world‑leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience. Through a unique combination of intelligent solutions, high standards and people who care, we help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people. We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. ISS is proud to be a diverse and inclusive employer. ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race, religion or belief, sex, sexual orientation or educational background. We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government’s Disability Confident scheme. Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.
Facilities Assistant in Essex employer: ISS
Contact Detail:
ISS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Facilities Assistant in Essex
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on ISS. Check out their website and social media to understand their values and what they stand for. This will help you connect with the interviewers and show that you're genuinely interested.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your skills match the job description, especially around communication and organisation. The more comfortable you are, the better you'll perform!
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look professional and appropriate for the role. A smart outfit can boost your confidence and show that you take the opportunity seriously.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and keeps you fresh in their minds. Plus, it’s a great chance to reiterate your enthusiasm for the role!
We think you need these skills to ace Facilities Assistant in Essex
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A friendly tone can make a great first impression.
Tailor Your Application: Make sure to customise your application for the Facilities Assistant role. Highlight your relevant experience and skills that match the job description. This shows us you’re genuinely interested!
Be Clear and Concise: Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate well-structured applications that get straight to the heart of your experience.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at ISS
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the Facilities Assistant role. Familiarise yourself with the key responsibilities like managing reception duties and ensuring compliance with health and safety standards. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Show Off Your Communication Skills
Since strong communication is crucial for this role, prepare to demonstrate your skills during the interview. Think of examples where you've effectively communicated with customers or colleagues. Practising common interview questions can also help you articulate your thoughts clearly.
✨Be Ready for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities. For instance, you might be asked how you'd handle a difficult visitor or a maintenance issue. Prepare by thinking through potential challenges you could face in the role and how you would address them.
✨Highlight Your Organisational Skills
As a Facilities Assistant, being organised is key. Share specific examples from your past experiences where your organisational skills made a difference. Whether it’s managing schedules or keeping records, showing that you can handle multiple tasks efficiently will impress your interviewers.
