Business Development Director (Projects) in England

This role will focus on identifying opportunities, building strong client relationships, and leading end-to-end work‑winning activities for our projects business. Working closely with our Managing Director – Projects and the wider leadership team, you will help shape and deliver an ambitious growth plan, initially maximising opportunities within our existing client base and, over time, expanding through frameworks and selected new clients.

Key Responsibilities

• Develop and execute the business development strategy for projects in alignment with senior leadership.
• Identify and evaluate new business opportunities across key target markets, including commercial office, financial services, healthcare, government, and production.
• Engage with clients to build brand awareness of ISS project capabilities and maintain strong relationships with potential clients, consultants, and suppliers.
• Build and manage a robust pipeline of project opportunities, track KPIs, and report performance to senior leadership.
• Act as the primary point of contact for new and existing clients throughout the acquisition phase.
• Provide bid leadership on project‑related tenders and frameworks, coordinating pre‑construction activities with internal teams.
• Collaborate with the Projects leadership team to align growth with delivery capacity and capability.
• Attend industry events and monitor market trends, client requirements, and competitor activity to inform strategy.

Professional and Personal Competencies/Qualifications

• Significant experience in business development and project delivery within the construction or FM sectors.
• Proven track record of securing refurbishment and construction contracts through various routes.
• Strong knowledge of UK construction industry frameworks, procurement routes, and regulatory requirements.
• Familiarity with NEC and JCT contracts.
• Excellent communication, negotiation, and presentation skills.
• Strong commercial awareness and ability to interpret market trends.
• UK driving licence required, with flexibility to travel as needed.

The Company

ISS is a world‑leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience. Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people. We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. ISS is proud to be a diverse and inclusive employer. ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background. We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government’s Disability Confident scheme. Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.