At a Glance
- Tasks: Ensure safety and security while providing excellent customer service.
- Company: Join ISS, a leading workplace and facility management company.
- Benefits: Competitive hourly rate, training opportunities, and a supportive work environment.
- Other info: Diverse and inclusive workplace with growth opportunities.
- Why this job: Make a real difference in creating safe spaces for people.
- Qualifications: Previous security experience and a valid SIA licence preferred.
The predicted salary is between 26500 - 27500 £ per year.
Contract: Professional Services, Production & Technology
Location: Newcastle, NE4 7YB
Hours of work: 60
Working Pattern: Monday to Friday, 06:30 - 18:30
Contract Type: Permanent
Hourly Rate: £12.71
Are you passionate about safety and delivering a great customer experience? As a Security Officer with ISS, you will be at the forefront of creating a safe environment, protecting your colleagues and our customer's property, people, and assets by providing exemplary security operations. This role requires a self-motivated individual who can remain alert, respond calmly to incidents, and maintain high standards of professionalism throughout the working day.
The Role
- Ensure the safety and security of the site and everyone on it at all times
- Carry out regular patrols of the site, grounds, and car parks
- Remain vigilant and identify any suspicious activity, responding appropriately and reporting incidents when required
- Provide a professional and helpful customer service experience to staff and visitors
- Prevent unauthorised access through effective access control procedures
- Monitor alarm systems and respond promptly when necessary
- Build positive and professional relationships with customers and colleagues
- Follow all Health & Safety procedures and report any concerns or breaches
- Work effectively both independently and as part of a wider team, depending on site requirements
About You
- Previous security experience is preferred
- A valid front-line SIA Security Guarding, Door Supervision, or Close Protection licence
- Excellent written, verbal, and computer communication skills
- Experience using security systems and related technology, including CCTV, alarms, and building management systems
- Strong attention to detail and a consistent, professional approach
- A team player with excellent customer service skills
- New recruits will be encouraged to enrol on a relevant apprenticeship programme as part of their ongoing training and development opportunities
The Company
ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience. Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families.
ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people. We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference.
ISS is proud to be a diverse and inclusive employer. ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background. We are proud to be a Gold Employer Recognition Scheme (ERS) award holder and a signatory of the Armed Forces Covenant, recognising our commitment to supporting veterans, reservists, and military families. Through our Joint Forces Programme, we provide mentoring and support to members of the Armed Forces community and their spouses as they transition into civilian careers. We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government’s Disability Confident scheme. Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.
Security Officer in Durham employer: ISS
At ISS, we pride ourselves on being a world-leading workplace and facility management company that values safety, inclusivity, and employee growth. As a Security Officer in Newcastle, you will not only play a crucial role in ensuring the safety of our clients and their assets but also benefit from ongoing training opportunities, including apprenticeships, within a supportive and diverse work environment. Join us to be part of a team that is dedicated to making a difference while enjoying a rewarding career with competitive pay and a commitment to your professional development.
StudySmarter Expert Advice🤫
We think this is how you could land Security Officer in Durham
✨Tip Number 1
Network like a pro! Reach out to people in the security industry, attend local events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Prepare for interviews by practising common security officer scenarios. Think about how you'd handle various situations, from dealing with suspicious activity to providing excellent customer service. Confidence is key!
✨Tip Number 3
Show off your skills! If you have experience with security systems, CCTV, or alarms, be ready to discuss these in detail during interviews. Highlighting your technical know-how can set you apart from other candidates.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are genuinely interested in joining our team at ISS.
We think you need these skills to ace Security Officer in Durham
Some tips for your application 🫡
Show Your Passion for Safety:When writing your application, let us know why you're passionate about safety and customer service. Share any relevant experiences that highlight your commitment to creating a secure environment.
Tailor Your CV:Make sure your CV reflects the skills and experiences mentioned in the job description. Highlight your previous security experience and any relevant qualifications, like your SIA licence, to catch our eye.
Be Professional and Personable:In your cover letter, strike a balance between professionalism and approachability. We want to see that you can maintain high standards while also being friendly and helpful to customers and colleagues.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently, so don’t hesitate to take that step!
How to prepare for a job interview at ISS
✨Know Your Security Basics
Make sure you brush up on your security knowledge before the interview. Understand the key responsibilities of a Security Officer, such as patrols, access control, and incident reporting. Being able to discuss these topics confidently will show that you're serious about the role.
✨Showcase Your Customer Service Skills
Since this role involves interacting with staff and visitors, be prepared to share examples of how you've provided excellent customer service in the past. Highlight any experiences where you’ve handled difficult situations calmly and professionally.
✨Familiarise Yourself with Technology
As a Security Officer, you'll likely be using various security systems like CCTV and alarms. If you have experience with these technologies, mention it! If not, do a bit of research to understand how they work and be ready to discuss them during the interview.
✨Demonstrate Teamwork and Independence
This role requires both teamwork and the ability to work independently. Think of examples from your previous jobs where you successfully collaborated with others or took initiative on your own. This will show that you can adapt to different working styles and environments.
