At a Glance
- Tasks: Support hospitality services in a dynamic corporate environment and ensure meeting rooms are always ready.
- Company: Join ISS, a global leader in workplace management with a focus on people.
- Benefits: Flexible shifts, professional training, and a chance to work in a vibrant team.
- Why this job: Perfect for those who love hospitality and want to thrive in a fast-paced setting.
- Qualifications: Experience in hospitality or customer service and a proactive attitude.
- Other info: Opportunity to grow in a supportive and inclusive workplace.
The predicted salary is between 24000 - 36000 £ per year.
This is a hands-on, office-based role suited to someone with hospitality or customer service experience who enjoys working in a professional corporate setting and delivering excellent service. You will be responsible for supporting hospitality services across 19 meeting rooms, ensuring they are always presented to a high standard and ready for client meetings and events. Events are held regularly during the week, sometimes extending into the evening - overtime is optional however we would look for individuals that can be flexible.
Responsibilities
- Preparing meeting rooms with tea, coffee, and refreshments before meetings.
- Monitoring meeting room schedules and ensuring rooms are cleared and reset between meetings.
- Delivering food and beverages for meetings, conferences, and corporate events.
- Supporting onsite events and conferences, including hospitality service and set-up.
- Clearing down after meetings and events, including loading dishwashers and maintaining pantry areas.
- Working closely with a small team of three to ensure smooth daily operations.
- Providing reception cover when required (training will be provided).
Qualifications
- Previous experience in hospitality, catering, or customer service.
- Understanding of food safety and hygiene practices is desirable.
- A proactive and organised approach, able to keep track of multiple meeting schedules.
- Someone comfortable working on their feet and in a fast-paced environment.
- A professional and friendly attitude suited to a corporate environment.
- Flexibility to work the rotating shift pattern.
About the employer
ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. We are a Disability Confident employer and are committed to inclusive hiring practices. Our passion is people.
Corporate Hospitality Assistant employer: ISS
Contact Detail:
ISS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Corporate Hospitality Assistant
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a role that’s perfect for you.
✨Tip Number 2
Get ready for those interviews! Research the company, understand their values, and think about how your experience aligns with their needs. Practise common interview questions so you can showcase your customer service skills confidently.
✨Tip Number 3
Show off your flexibility! Since this role involves working varied hours, be sure to highlight your willingness to adapt to different schedules during interviews. Employers love candidates who can go with the flow!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our team at ISS. Don’t miss out on the chance to make a great impression!
We think you need these skills to ace Corporate Hospitality Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your hospitality or customer service experience. We want to see how your skills match the role, so don’t be shy about showcasing relevant achievements!
Craft a Personal Cover Letter: Your cover letter is your chance to shine! Tell us why you’re excited about the Corporate Hospitality Assistant role and how your proactive and organised approach will benefit our team.
Show Off Your Flexibility: Since the role involves working flexible hours, let us know about your availability. If you can work evenings or adapt to changing schedules, we’d love to hear about it!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role without any hiccups!
How to prepare for a job interview at ISS
✨Know Your Hospitality Basics
Brush up on your hospitality and customer service knowledge. Be ready to discuss your previous experiences and how they relate to the role. Think about specific examples where you delivered excellent service or handled challenging situations.
✨Showcase Your Organisational Skills
Since this role involves managing multiple meeting schedules, be prepared to demonstrate your organisational skills. You could mention tools or methods you use to keep track of tasks and ensure everything runs smoothly, especially in a fast-paced environment.
✨Emphasise Flexibility and Teamwork
Highlight your ability to work flexible hours and collaborate with a small team. Share examples of how you've adapted to changing circumstances or supported colleagues in previous roles, as this will show you're a team player who can handle the demands of the job.
✨Understand Food Safety Practices
Familiarise yourself with basic food safety and hygiene practices, as this is desirable for the role. You might want to mention any relevant training or certifications you have, or express your willingness to learn more about these practices during the interview.