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- Tasks: Deliver front-of-house services and maintain a welcoming environment for staff and visitors.
- Company: Join ISS, a leading workplace and facility management company with a people-first approach.
- Benefits: Exciting career opportunities, professional development, and a commitment to inclusivity.
- Why this job: Make a real difference in creating positive experiences for everyone who visits.
- Qualifications: Strong admin skills, excellent customer service, and a team player attitude.
- Other info: Diverse and inclusive workplace with growth potential.
The predicted salary is between 24000 - 36000 £ per year.
As a key member of the team, you will be responsible for delivering front-of-house services, supporting operational tasks, and maintaining compliance with health and safety standards. Your ability to provide a professional and welcoming environment will be essential in creating a positive experience for staff and visitors alike.
Key Responsibilities
- Opening the office and ensuring readiness for the day.
- Managing reception duties, including welcoming visitors and supporting them appropriately.
- Handling parcels, letters, and deliveries, ensuring timely collection.
- Performing alarm testing and communicating planned tests to visitors.
- Updating CAFM systems and job records accurately.
- Chasing subcontractors and overseeing reactive and planned maintenance visits.
- Delivering support services such as porterage, meeting room management, and managing the FM mailbox.
- Conducting health and safety and environmental inductions for new starters, visitors, and subcontractors.
Professional and Personal Competencies/Qualifications
- Strong administrative skills with attention to detail.
- Excellent customer service and communication abilities.
- Knowledge of Facilities Management is desirable.
- A team player with a customer-focused approach.
- Professional, presentable, and able to follow security and uniform standards.
The Company
ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience. Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.
We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. ISS is proud to be a diverse and inclusive employer. ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background. We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government’s Disability Confident scheme. Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.
Facilities Assistant in Cornwall employer: ISS
Contact Detail:
ISS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Facilities Assistant in Cornwall
✨Tip Number 1
Get to know the company culture! Before your interview, check out ISS's values and mission. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your skills match the job description, especially around customer service and facilities management.
✨Tip Number 3
Dress the part! Since you'll be working in a professional environment, make sure you look presentable for your interview. It shows you take the role seriously and understand the importance of a welcoming atmosphere.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Facilities Assistant in Cornwall
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for the role and how you can contribute to our team.
Tailor Your Application: Make sure to tailor your application to the Facilities Assistant role. Highlight your relevant skills and experiences that align with the job description, especially your customer service and administrative abilities.
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you’re a great fit!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at ISS
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Facilities Assistant. Familiarise yourself with tasks like managing reception duties and handling deliveries. This will help you demonstrate your knowledge and show that you're ready to hit the ground running.
✨Show Off Your Customer Service Skills
Since this role is all about creating a welcoming environment, be prepared to share examples of how you've provided excellent customer service in the past. Think of specific situations where you went above and beyond to help someone, as this will highlight your suitability for the position.
✨Be Ready to Discuss Health and Safety
Given the importance of health and safety compliance in this role, brush up on relevant regulations and practices. Be ready to discuss how you would conduct inductions or manage safety protocols, as this will show that you take these responsibilities seriously.
✨Dress the Part
First impressions matter, especially in a front-of-house role. Make sure you dress professionally and presentably for the interview. This not only reflects your understanding of the company's standards but also sets a positive tone for your potential future interactions with staff and visitors.
