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- Tasks: Manage maintenance tasks and support teams with coordination skills.
- Company: Join ISS, a leading workplace and facility management company dedicated to making the world work better.
- Benefits: Enjoy a diverse and inclusive workplace with opportunities for growth and development.
- Why this job: Be at the heart of operations, solving problems in a fast-paced environment while making a real impact.
- Qualifications: Strong communication skills and a results-oriented mindset are essential; multitasking is key.
- Other info: We welcome applicants from all backgrounds, promoting creativity and happiness in the workplace.
The predicted salary is between 28800 - 43200 £ per year.
Job Description
You’ll manage reactive maintenance, planned preventative maintenance, and assist with cost and budget tracking to ensure smooth, efficient service delivery.
This is a great opportunity to be at the heart of operations, supporting both the client and internal teams with your coordination skills.
If you thrive in a fast-paced environment and enjoy problem-solving, we’d love to hear from you!
Key Responsibilities
- Contract support using Word, Excel, PowerPoint (Microsoft Project and Visio advantageous)
- Implement effective processes for storing information (timesheets, annual/sick leave, quotes, purchase orders, consumable spend)
- Act as central point of contact for all suppliers
- Coordinate subcontracted works, ensuring allocation to appropriate suppliers
- Liaise with suppliers, instruct works, and provide first-line response
- Lead supplier communications via telephone, email, and CAFM system
- Raise and issue purchase orders
Professional and Personal Competencies/Qualifications
- Strong product knowledge and industry experience
- Excellent communication skills, both oral and written
- Results-oriented with good motivational ability
- Customer-focused with solid complaint handling skills
- Adaptable and quick learner
- Effective team player with ability to multitask and organise workload
- Self-motivated and able to prioritise tasks
The Company
ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.
Through a unique combination of intelligent solutions, high standards and people who care, we help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families.
ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.
We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference.
ISS is proud to be a diverse and inclusive employer. We welcome all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (including race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation, or educational background.
Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.
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Contract Support Coordinator employer: ISS
Contact Detail:
ISS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Contract Support Coordinator
✨Tip Number 1
Familiarise yourself with the tools mentioned in the job description, especially Microsoft Word, Excel, and PowerPoint. If you can, take some time to learn the basics of Microsoft Project and Visio as well, as these skills could set you apart from other candidates.
✨Tip Number 2
Demonstrate your problem-solving abilities by preparing examples of past experiences where you've successfully managed reactive maintenance or coordinated projects. Be ready to discuss these during any interviews or networking opportunities.
✨Tip Number 3
Showcase your communication skills by engaging with professionals in the industry on platforms like LinkedIn. This not only helps you build connections but also gives you insights into the role and company culture at ISS.
✨Tip Number 4
Research ISS's commitment to diversity and inclusion. Being able to speak about how you align with their values during an interview can demonstrate that you're a good cultural fit for the company.
We think you need these skills to ace Contract Support Coordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in contract support and facility management. Emphasise your skills in Microsoft Office, particularly Word, Excel, and PowerPoint, as well as any experience with project management tools.
Craft a Compelling Cover Letter: Write a cover letter that showcases your problem-solving abilities and coordination skills. Mention specific examples of how you've successfully managed maintenance tasks or liaised with suppliers in previous roles.
Highlight Key Competencies: In your application, clearly outline your strong communication skills, customer focus, and ability to multitask. Use bullet points to make these competencies stand out, as they are crucial for the role.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is essential for the Contract Support Coordinator position.
How to prepare for a job interview at ISS
✨Showcase Your Coordination Skills
Since the role involves managing various tasks and liaising with suppliers, be prepared to discuss your previous experiences in coordination. Highlight specific examples where you successfully managed multiple priorities or streamlined processes.
✨Demonstrate Problem-Solving Abilities
The job requires quick thinking and effective problem-solving. Prepare to share instances where you faced challenges and how you resolved them, particularly in a fast-paced environment.
✨Familiarise Yourself with Relevant Software
Knowledge of Microsoft Word, Excel, and PowerPoint is essential. If you have experience with Microsoft Project or Visio, mention it. Consider discussing how you've used these tools to enhance your work efficiency.
✨Emphasise Communication Skills
Excellent communication is key for this role. Be ready to demonstrate your oral and written communication skills through your responses. You might also want to prepare for questions about how you handle supplier communications and customer complaints.
