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- Tasks: Lead compliance efforts and ensure high-quality service delivery in a dynamic healthcare environment.
- Company: Join ISS, a global leader in workplace and facility management with a people-first approach.
- Benefits: Exciting career opportunities, professional development, and a commitment to diversity and inclusion.
- Why this job: Make a real impact on governance and compliance while fostering a culture of safety and accountability.
- Qualifications: Degree in relevant fields and strong expertise in compliance and auditing.
- Other info: Be part of a diverse team that values creativity and collaboration.
The predicted salary is between 36000 - 60000 £ per year.
This senior management role is central to maintaining governance and compliance excellence across the site. You will oversee audits, performance monitoring, and reporting processes to ensure ISS meets all legal and contractual obligations while supporting operational teams to deliver safe, efficient, and high-quality services. Acting as a key link between ISS, the NHS Trust, and Project Co, you’ll safeguard service quality, drive continuous improvement, and foster a strong culture of safety, accountability, and compliance.
Key Responsibilities
- Ensure compliance with all statutory, legislative, and contractual obligations.
- Lead internal audits and ensure findings are reported and resolved promptly.
- Oversee the Performance Management System (PMS) and monitor service delivery performance.
- Manage Helpdesk reporting and drive corrective or preventative actions where required.
- Prepare monthly compliance reports and maintain accurate evidence using Teams and SharePoint.
- Ensure adherence to ISS systems, policies, and audit standards.
- Promote and maintain a safe, compliant working environment.
- Support HR, Training, and People & Culture functions on compliance and governance matters.
- Act as the key point of contact for compliance queries and liaise with stakeholders.
- Deputise for the Key Account Manager and champion a culture of accountability and improvement.
Professional and Personal Competencies/Qualifications
- Strong expertise in contractual, statutory, and legislative compliance, ideally within a PFI healthcare environment.
- Proven experience in auditing, performance monitoring, and compliance reporting.
- Excellent analytical and problem-solving skills, with the ability to assess complex data, identify risks, and implement solutions.
- Proficient in Microsoft Office, Teams, SharePoint, and performance management tools.
- Skilled in communication, influencing, and conflict resolution, with confidence engaging senior stakeholders and client representatives.
- Demonstrates leadership, integrity, and organisational ability with a focus on continuous improvement and accountability.
Qualifications
- Degree or professional qualification in Business, Finance, Health & Safety, Facilities Management, or Compliance.
- Professional auditing or quality management certifications (e.g., ISO, Six Sigma, Internal Auditor) - desirable.
- Health & Safety or Food Safety qualifications - advantageous for healthcare environments.
- Evidence of Continuous Professional Development (CPD) in compliance, contract management, or NHS standards is beneficial.
ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience. Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.
We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. ISS is proud to be a diverse and inclusive employer. ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background. We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government’s Disability Confident scheme. Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.
Compliance Manager employer: ISS
Contact Detail:
ISS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Compliance Manager
✨Tip Number 1
Network like a pro! Reach out to people in your industry, especially those already working at ISS. A friendly chat can open doors and give you insider info about the company culture and what they really value.
✨Tip Number 2
Prepare for interviews by diving deep into compliance topics relevant to the role. Brush up on your knowledge of statutory obligations and performance monitoring. We want to see you shine with confidence when discussing how you can drive continuous improvement!
✨Tip Number 3
Showcase your problem-solving skills! Be ready to share examples of how you've tackled compliance challenges in the past. We love candidates who can think on their feet and come up with innovative solutions.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re genuinely interested in being part of the ISS family.
We think you need these skills to ace Compliance Manager
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in compliance, auditing, and performance monitoring. We want to see how your skills align with the key responsibilities outlined in the job description.
Showcase Your Achievements: Don’t just list your duties; share specific examples of how you’ve driven compliance and continuous improvement in previous roles. We love seeing quantifiable results that demonstrate your impact!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon where possible. We appreciate a well-structured application that’s easy to read and understand.
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at ISS
✨Know Your Compliance Stuff
Make sure you brush up on your knowledge of statutory, legislative, and contractual compliance, especially in a healthcare context. Be ready to discuss specific examples from your past experience where you've successfully navigated compliance challenges.
✨Showcase Your Auditing Skills
Prepare to talk about your experience with internal audits and performance monitoring. Have a couple of success stories ready that highlight how you identified issues and implemented solutions, as this will demonstrate your analytical and problem-solving skills.
✨Familiarise Yourself with Tools
Since the role requires proficiency in Microsoft Office, Teams, and SharePoint, make sure you're comfortable using these tools. You might be asked how you've used them in previous roles, so think of specific instances where they helped you manage compliance or reporting effectively.
✨Engage with Stakeholders
This position involves liaising with various stakeholders, so be prepared to discuss your communication and influencing skills. Think of examples where you've successfully engaged senior stakeholders or resolved conflicts, as this will show your ability to foster a culture of accountability and improvement.
