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- Tasks: Lead commercial delivery of a large Facilities Management contract in the public sector.
- Company: Join ISS, a leader in innovative Facilities Management solutions.
- Benefits: Competitive salary, inclusive workplace, and opportunities for professional growth.
- Other info: We celebrate diversity and welcome applicants from all backgrounds.
- Why this job: Make a real impact by enhancing commercial value and client relationships.
- Qualifications: Experience in commercial management within Facilities Management and strong negotiation skills.
The predicted salary is between 50000 - 65000 £ per year.
We are seeking a Commercial Manager to lead the successful commercial delivery of a large Facilities Management (FM) contract within the public sector, operating as part of the Government Commercial function at ISS. The role is accountable for protecting and enhancing commercial value across the full contract lifecycle, ensuring contractual compliance, robust governance and sustainable margin delivery. Working closely with operational, finance and wider commercial teams, the Commercial Manager will provide expert commercial leadership, insight and challenge. The role will translate commercial strategies into practical operational outcomes, support effective financial forecasting, and proactively manage commercial risks and opportunities while maintaining strong client relationships.
Key Responsibilities
- Lead and manage contract variations, pricing activities, negotiations and commercial recovery actions.
- Act as the primary commercial point of contact for the client on contractual matters and dispute resolution.
- Drive margin improvement, cost control and overall commercial performance of the contract.
- Manage commercial risk, governance, compliance and contractual obligations throughout the contract lifecycle.
- Translate commercial strategy into practical delivery outcomes for operational teams.
- Oversee work‑in‑progress (WIP), forecasting and financial performance in partnership with Finance teams.
- Provide commercial insight, challenge and support to operational and senior stakeholders.
- Build and maintain strong relationships with clients and internal stakeholders across operations, finance and supply chain.
Requirements
- Strong commercial management experience within Facilities Management, covering hard and soft services.
- Knowledge of Government and public sector contracts, including CCS and NEC frameworks.
- Strong financial and commercial acumen with experience managing margin, cost and risk.
- Proven experience managing contract variations, pricing models and performance mechanisms.
- Strong negotiation, stakeholder management and client‑facing capabilities.
- Ability to identify commercial risks and opportunities and translate them into operational solutions.
- Analytical and problem‑solving mindset with the ability to influence at senior level.
Equal Opportunities
We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government's Disability Confident scheme. ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race, religion or belief, sex, sexual orientation or educational background.
Commercial Manager employer: ISS
Contact Detail:
ISS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Commercial Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the Facilities Management sector and let them know you're on the hunt for a Commercial Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its recent projects. Show us that you understand their commercial strategies and how you can contribute to their success. Tailor your responses to highlight your experience with contract variations and client relationships.
✨Tip Number 3
Don’t just apply through job boards; head over to our website and submit your application directly. This way, you’ll stand out from the crowd and show us you’re genuinely interested in joining our team at ISS.
✨Tip Number 4
Follow up after interviews with a thank-you email. It’s a simple gesture that can leave a lasting impression. Remind us of your key strengths and reiterate your enthusiasm for the role – it could be the nudge we need to move you to the top of our list!
We think you need these skills to ace Commercial Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Commercial Manager. Highlight your experience in Facilities Management and any relevant public sector contracts. We want to see how your skills align with our needs!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of how you've driven margin improvement or managed commercial risks in the past.
Showcase Your Negotiation Skills: Since negotiation is key in this role, be sure to include examples of successful negotiations you've led. We love seeing how you’ve turned challenges into opportunities, so don’t hold back!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and get to know you better. Let’s make it happen!
How to prepare for a job interview at ISS
✨Know Your Commercial Stuff
Make sure you brush up on your knowledge of Facilities Management and the specific contracts mentioned, like CCS and NEC frameworks. Being able to discuss these confidently will show that you’re not just familiar with the role but also understand the nuances of the industry.
✨Showcase Your Negotiation Skills
Prepare examples of past negotiations where you successfully managed contract variations or pricing models. Highlighting your experience in these areas will demonstrate your capability to handle the commercial aspects of the role effectively.
✨Build Rapport with Stakeholders
Think about how you can establish strong relationships with both clients and internal teams. Be ready to discuss strategies you've used in the past to maintain client satisfaction and manage stakeholder expectations.
✨Be Ready for Problem-Solving Questions
Expect questions that assess your analytical and problem-solving skills. Prepare scenarios where you identified commercial risks and turned them into opportunities, showcasing your ability to influence at a senior level.