At a Glance
- Tasks: Lead a team to ensure top-notch cleaning services in a vibrant tech environment.
- Company: Join ISS, a global leader in workplace management, dedicated to innovation and people.
- Benefits: Enjoy 20 days holiday, free gym membership, onsite parking, and an imminent pay rise!
- Other info: Diversity and inclusivity are at our core; everyone is welcome here!
- Why this job: Be part of a supportive culture that values growth, energy, and exceptional service.
- Qualifications: Previous supervisory experience and strong leadership skills are essential.
The predicted salary is between 28000 - 42000 £ per year.
We are seeking a Cleaning Supervisor to join our team at Royal Derby Hospital with ISS Facility Services.
In this role, you will play a key part in ensuring that patients, visitors, and staff receive exceptional service and support throughout their healthcare experience. Your contribution will be vital in maintaining our commitment to delivering the highest cleaning standards across the hospital environment.
Role Responsibilities
- Plan, organise, and coordinate cleaning operations to meet financial and performance targets
- Lead by example with a passion for customer service and strong, inspiring leadership
- Set and maintain high standards for yourself and your team
- Create and manage cleaning schedules for your team
- Deliver an exceptional level of cleaning service within your area of responsibility
- Carry out general cleaning duties, including offices, meeting rooms, toilets, showers, vacuuming, and mopping
- Use all cleaning chemicals and equipment safely and correctly
- Maintain a safe working environment in line with Health & Safety regulations and company standards
Qualifications
- Excellent customer service skills
- Reliable, hardworking, and professional in approach
- A team player who works well with colleagues and customers
- Able to communicate politely and effectively with all site users
- Strong attention to detail, maintaining exceptional cleaning standards
- Able to work effectively on your own initiative
- Strong leadership skills
- Relevant experience in cleaning and supervising cleaning operations
- Disability confident
ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race, religion or belief, sex, sexual orientation or educational background.
We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government's Disability Confident scheme.
Cleaning Supervisor employer: ISS
At ISS UK, we pride ourselves on being an exceptional employer, offering a supportive work environment where every team member can thrive. Located in the picturesque Cheshire countryside, our Global Technology Centre provides a modern workspace alongside generous benefits such as 20 days holiday, free gym membership, and opportunities for career advancement. We are committed to fostering a diverse and inclusive culture, ensuring that all employees feel valued and empowered to make a meaningful impact.
StudySmarter Expert Advice🤫
We think this is how you could land Cleaning Supervisor
✨Tip Number 1
Familiarise yourself with the specific responsibilities of a Cleaning Supervisor. Understanding the nuances of overseeing operations and managing a team will help you articulate your relevant experience during the interview.
✨Tip Number 2
Highlight your leadership skills by preparing examples of how you've motivated and inspired teams in previous roles. This will demonstrate your capability to manage and support your team effectively.
✨Tip Number 3
Research ISS UK and their commitment to customer service and employee development. Being able to discuss their values and how they align with your own will show that you're genuinely interested in the company.
✨Tip Number 4
Prepare to discuss your hands-on approach to work. Since the role requires a can-do attitude, think of instances where you've tackled challenges directly and how that benefited your team or workplace.
We think you need these skills to ace Cleaning Supervisor
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your supervisory experience and leadership skills. Use specific examples that demonstrate your ability to manage a team and ensure high standards of work.
Craft a Strong Cover Letter:In your cover letter, express your passion for delivering exceptional customer service. Mention your keen eye for detail and how it aligns with the company's commitment to quality.
Highlight Relevant Skills:Emphasise your communication and interpersonal skills in your application. These are crucial for a Cleaning Supervisor role, as you'll be managing a team and collaborating with other shift managers.
Show Enthusiasm for Training and Development:Mention your willingness to train new employees and your interest in personal development. This aligns with the company's focus on training and developing their colleagues.
How to prepare for a job interview at ISS
✨Show Your Leadership Skills
As a Cleaning Supervisor, you'll need to demonstrate strong leadership abilities. Be prepared to share examples of how you've successfully managed a team in the past, highlighting your ability to motivate and inspire others.
✨Emphasise Customer Service
Exceptional customer service is key in this role. Discuss your approach to ensuring high standards of service and how you handle feedback or complaints from customers. This will show your commitment to maintaining quality.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills and ability to manage staff performance. Think of specific scenarios where you had to address issues or improve team dynamics, and be ready to explain your thought process.
✨Demonstrate Attention to Detail
Since the role requires a keen eye for detail, be sure to mention any experiences where your attention to detail made a significant impact. This could relate to maintaining cleanliness standards or ensuring compliance with policies.
