At a Glance
- Tasks: Build and roll out a labour model for healthcare contracts, monitoring performance continuously.
- Company: Join ISS, a world-leading workplace and facility management company with a people-first approach.
- Benefits: Exciting career opportunities, commitment to diversity, and support for personal growth.
- Other info: Be part of a diverse team that values inclusivity and innovation.
- Why this job: Make a real impact in healthcare by optimising labour deployment across multiple sites.
- Qualifications: Experience in labour modelling and advanced Excel skills are essential.
The predicted salary is between 40500 - 49500 £ per year.
We are seeking a Labour Optimisation Manager to build and roll out a labour model that defines the genuine labour requirement for each hospital contract, area by area, and to monitor performance against that model on an ongoing basis.
This role will own the labour position across contracts, ensuring labour deployment is aligned with operational standards, budget expectations and agreed targets., We are looking for an individual who wants to build a function rather than inherit one, taking a proven approach that has already been implemented at two sites and scaling it across eleven healthcare contracts.
The successful candidate will combine analytical rigour with operational influence, working closely with contract teams and leading the scheduler community through a dotted-line relationship.
Key Responsibilities
- Build and maintain labour deployment models, translating operational requirements into accurate labour demand.
- Own labour performance reporting, tracking hours and costs against model, budget and targets.
- Investigate variances between modelled and actual labour deployment, including site-based studies where required.
- Validate key data sources to ensure labour models and reporting are accurate and reliable.
- Deliver the rollout of labour modelling across healthcare contracts and manage the site data collection process.
- Partner with contract leadership teams to present findings, agree scope and implement improvements.
- Lead and develop the scheduler community, supporting the shift from scheduling activity to labour performance management.
- Own productivity reporting and dashboards, ensuring alignment across labour models, schedules, time and attendance data, and savings tracking.
- Demonstrable experience in labour modelling, productivity analysis or workforce optimisation within a multi-site operational environment.
- Advanced Excel skills, including building, maintaining and auditing formula-driven models used by others.
- Strong analytical judgement with the ability to identify inconsistencies in data sources and explain limitations clearly.
- Experience converting analytical insights into operational improvements with measurable outcomes.
Full UK driving licence and willingness to travel to contract sites across the UK. This is essential.
ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better.
Working with customers day by day, side by side, we understand every aspect of the user experience.
Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it's hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families.
ISS is committed to doing business the right way, taking its corporate responsibility very seriously.
Our passion is people.
We offer you a challenging and exciting career in an organisation with people at its heart.
In ISS, everyone has the opportunity to develop, grow and make a difference. #Becomewhoyouwant, #Bepartofsomethingbigger,
- #aplacetobeyou,
- #facilitiesmanagement
ISS is proud to be a diverse and inclusive employer.
ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background.
We are proud to be a Gold Employer Recognition Scheme (ERS) award holder and a signatory of the Armed Forces Covenant, recognising our commitment to supporting veterans, reservists, and military families.
Through our Joint Forces Programme, we provide mentoring and support to members of the Armed Forces community and their spouses as they transition into civilian careers.
We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government's Disability Confident scheme.
Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.
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Labour Optimisation Manager in City of Westminster employer: ISS
At ISS, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration. Our commitment to sustainability not only drives our business but also provides employees with meaningful opportunities to contribute to impactful net zero initiatives. With a focus on professional growth and a supportive environment, particularly in the vibrant South East England region, we empower our team members to thrive while making a difference in the corporate banking sector.
StudySmarter Expert Advice🤫
We think this is how you could land Labour Optimisation Manager in City of Westminster
✨Tip Number 1: Get Involved in Consulting Case Competitions
Look for case competitions hosted by universities and consulting firms. They’re a fab way to showcase your problem-solving skills and meet industry players. Plus, winning one can seriously boost your CV, which we know is key when applying for roles like Labour Optimisation Manager at ISS!
✨Tip Number 2: Leverage Alumni Networks
Tap into your university’s alumni network; many consultants love to help out new talent. Reach out to alumni who are working in management consulting, they might have insider knowledge about openings at firms like ISS or be willing to refer you for that Labour Optimisation Manager position!
✨Tip Number 3: Attend Industry Events and Conferences
Keep an eye on management consulting events, workshops, or panels. These are prime opportunities to network with top professionals and get your name out there. You might even bump into someone from ISS who’s on the lookout for their next Labour Optimisation Manager star!
✨Tip Number 4: Polish Your Consulting Skills Online
Engage with online platforms that offer consulting simulations or courses. Prove your chops by completing relevant projects — this not only beefs up your experience but also gives you concrete examples to chat about during interviews for that full-time Labour Optimisation Manager role at ISS!
We think you need these skills to ace Labour Optimisation Manager in City of Westminster
Some tips for your application 🫡
Show Your Problem-Solving Skills:In management consulting, it's all about problem-solving—so make sure your CV highlights your analytical and critical thinking skills. Include examples from your studies or previous roles where you tackled complex issues or came up with innovative solutions. Quantify your achievements whenever possible to demonstrate your impact!
Tailor Your Cover Letter:Your cover letter is your chance to explain why you're a perfect fit for the consulting world. Focus on your motivation for joining the industry and how your skills align with the requirements of the role at ISS. Remember to mention any relevant coursework or projects that showcase your understanding of strategic frameworks or business models!
Highlight Team Experience:Consultants often work in teams, so it's vital to showcase your collaborative skills. Include experiences where you've worked effectively with others, whether in academic group projects or internships. Discuss your role in the team and how you helped achieve common goals, demonstrating you can thrive in a consultancy environment.
Professionalise Your Online Presence:Make sure your LinkedIn and any other professional profiles are up to date, reflecting your career aspirations in management consulting. Connect with industry professionals and follow relevant groups—show you’re serious about entering this field. Applying through our website is a great way to get noticed, so showcase your personality and enthusiasm there!
How to prepare for a job interview at ISS
✨Master the Case Study Game
In management consulting, case study interviews are all the rage. Make sure to practice structuring your thoughts and analysing data on the fly. Use resources like example case studies to get comfortable with frameworks and solutions. Remember, it’s not just about getting the right answer but showcasing your thought process, so talk us through your reasoning!
✨Know Your Numbers
Be prepared for some numerical and analytical questions. Brush up on your mental math and be ready to interpret data from charts or graphs. We might throw some business scenarios at you that require a quick turnaround on numerical analysis, so practice these skills to feel confident and swift!
✨Show Your Leadership Flair
As this is a full-time role, we want to see your potential as a seasoned consultant. Be ready to discuss experiences where you've led a project or a team. Think about times you've influenced decisions or navigated challenges—this is your chance to show how you can thrive in a fast-paced, collaborative environment.
✨Be a Cultural Fit
We’re not just looking for brains; we want to see if you vibe with our company culture at ISS. Prepare to share how your values align with ours. Have a think about what makes a great team environment for you and how you can contribute to that. A good cultural fit goes a long way in management consulting!
