At a Glance
- Tasks: Lead training initiatives to empower colleagues and enhance their skills across multiple sites.
- Company: Join ISS, a world-leading workplace and facility management company focused on people.
- Benefits: Exciting career opportunities, inclusive culture, and commitment to personal development.
- Why this job: Make a real difference by shaping the future of training in a diverse environment.
- Qualifications: Experience in training management and strong communication skills are essential.
- Other info: Be part of a passionate team dedicated to operational excellence and inclusivity.
The predicted salary is between 36000 - 60000 Β£ per year.
We are seeking a dedicated and proactive Training Manager to ensure all colleagues receive timely, high-quality training that equips them with the skills and confidence needed to perform their roles effectively. This role supports operational excellence by identifying training needs, coordinating development plans, and enhancing the overall training provision across all sites. We aim to build strong partnerships with managers, Trust representatives, and wider hospital teams to deliver consistent, engaging, and compliant learning experiences. The Training Manager will ensure training records are accurately maintained in the Learning Management System and will lead the coordination of refresher, mandatory, and development training across the service.
Responsibilities
- Monitor and review training compliance across all service lines.
- Collaborate with operational teams to identify training needs for each hospital department.
- Coordinate and schedule training sessions, including mandatory and leadership development courses.
- Deliver a range of training sessions to frontline and management staff.
- Administer apprenticeship programmes delivered by external providers.
- Maintain accurate records and ensure compliance within the Learning Management System.
- Schedule and manage refresher training to support ongoing compliance.
- Lead monthly Training Community calls with colleagues across 30 hospitals to share best practices.
Qualifications
- Proven experience in a Training Manager role.
- Strong track record of designing, delivering, and managing end-to-end learning programmes.
- Confident in using KPIs and SLAs to support continuous improvement.
- Skilled user of Learning Management Systems and digital learning platforms.
- Excellent communication and stakeholder engagement capabilities.
- Proficient in Microsoft Word, Excel, and PowerPoint.
- Ability to motivate, influence, and engage learners at all levels.
- Strong active listening skills and the ability to present concepts clearly and effectively.
ISS is proud to be a diverse and inclusive employer. ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race, religion or belief, sex, sexual orientation or educational background. We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government's Disability Confident scheme.
Training Manager in City of London employer: ISS
Contact Detail:
ISS Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Training Manager in City of London
β¨Tip Number 1
Network like a pro! Reach out to current or former employees on LinkedIn and ask about their experiences. This can give you insider info and might even lead to a referral.
β¨Tip Number 2
Prepare for the interview by researching the company culture and values. Tailor your answers to show how you align with their mission, especially around training and development.
β¨Tip Number 3
Practice your delivery! Whether itβs a presentation or answering questions, rehearse your responses to ensure you come across as confident and engaging.
β¨Tip Number 4
Donβt forget to follow up after your interview! A quick thank-you email can keep you top of mind and show your enthusiasm for the role.
We think you need these skills to ace Training Manager in City of London
Some tips for your application π«‘
Tailor Your CV: Make sure your CV is tailored to the Training Manager role. Highlight your experience in designing and delivering training programmes, and donβt forget to mention your skills with Learning Management Systems. We want to see how you can bring your unique flair to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about training and how your background aligns with our mission at ISS. We love hearing personal stories that connect your experience to the role, so let your personality come through!
Showcase Your Communication Skills: As a Training Manager, communication is key! In your application, demonstrate your ability to engage and motivate learners. Use clear and concise language, and donβt shy away from sharing examples of how you've successfully communicated complex concepts in the past.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. Itβs super easy, and youβll be able to keep track of your application status. Plus, we love seeing applications come in through our platform!
How to prepare for a job interview at ISS
β¨Know Your Training Stuff
Make sure you brush up on your knowledge of training methodologies and best practices. Be ready to discuss your experience in designing and delivering training programmes, as well as how you've used KPIs and SLAs to drive improvements.
β¨Showcase Your Communication Skills
As a Training Manager, you'll need to engage with various stakeholders. Prepare examples of how you've effectively communicated with different teams and how you've motivated learners at all levels. This will demonstrate your ability to connect and influence.
β¨Familiarise Yourself with Learning Management Systems
Since you'll be maintaining training records in a Learning Management System, itβs crucial to be comfortable with these platforms. If you have experience with specific systems, mention them, and be prepared to discuss how you've used them to enhance training compliance.
β¨Prepare for Scenario Questions
Expect questions that ask how you would handle specific training challenges or scenarios. Think about past experiences where you identified training needs or coordinated sessions, and be ready to share those stories to illustrate your problem-solving skills.