Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Coordinate with senior stakeholders and support account operations in a dynamic environment.
- Company: Join ISS, a leading workplace and facility management company that values people.
- Benefits: Enjoy a supportive culture, career growth opportunities, and a commitment to inclusivity.
- Why this job: Make a real impact by engaging with diverse teams and enhancing client experiences.
- Qualifications: Experience in coordination roles, strong communication skills, and advanced Excel proficiency.
- Other info: Be part of a diverse team dedicated to making the world work better.
The predicted salary is between 28800 - 48000 £ per year.
We are recruiting an Account Coordinator (Facilities) to support a high-profile financial services client within a facilities management environment. This is a newly created role following a contract extension. It will play a critical part in supporting the Senior Leadership Team, ensuring governance, reporting, communication, and stakeholder engagement are delivered to a consistently high standard.
Responsibilities
- Act as the primary coordination point for senior stakeholders, ensuring smooth day-to-day account operation.
- Support the Key Account Manager and Account SLT with administration, documentation, and reporting requirements.
- Own and support all contract governance activity, including meeting preparation, minute-taking, action tracking, and close-out across SLT and cross-functional forums.
- Produce and maintain high-quality reports and trackers.
- Drive people engagement, communication, and social initiatives across a global FM contract of 100+ employees.
- Maintain training, development, and compliance trackers in line with client and contractual requirements.
- Collaborate closely with operational teams delivering soft services (front of house, cleaning, vending) and basic engineering.
Proven experience of working with senior stakeholders and leadership teams. Proven experience in a coordination or account support role within Banking or Professional Services. Strong understanding of FM service delivery and how multiple services interact within a client environment. Advanced Excel skills with confidence in reporting, trackers, and data accuracy. Experience using structured task or reporting platforms such as Monday.com is highly desirable. Highly organised, detail-focused, and comfortable operating in a governance-driven environment. Strong communication skills and a natural ability to engage and connect with people. Self-motivated, proactive, and capable of working independently.
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people.
About ISS
ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience. Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people. We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference.
Inclusion and Diversity
ISS is proud to be a diverse and inclusive employer. ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race, religion or belief, sex, sexual orientation or educational background. We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government's Disability Confident scheme. Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.
Account Administrator in City of London employer: ISS
Contact Detail:
ISS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Administrator in City of London
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who work in facilities management or financial services. A friendly chat can lead to insider info about job openings and even referrals.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with yours. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 3
Show off your organisational skills! Bring examples of reports or trackers you've created in previous roles. This will demonstrate your ability to manage documentation and governance effectively, which is key for the Account Administrator role.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Account Administrator in City of London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Account Administrator role. Highlight your experience with senior stakeholders and any relevant facilities management knowledge to show us you’re the perfect fit!
Show Off Your Skills: Don’t forget to mention your advanced Excel skills and any experience with reporting platforms like Monday.com. We want to see how you can bring your organisational prowess to our team!
Be Clear and Concise: When writing your application, keep it clear and to the point. Use bullet points where possible to make it easy for us to see your key achievements and how they relate to the role.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at ISS
✨Know Your Stakeholders
Before the interview, research the key stakeholders you might be working with. Understand their roles and how they interact within the organisation. This will help you demonstrate your ability to engage effectively with senior leadership during the interview.
✨Showcase Your Organisation Skills
As an Account Administrator, being organised is crucial. Prepare examples of how you've successfully managed documentation, reporting, or governance activities in previous roles. Highlight your attention to detail and how it contributed to smooth operations.
✨Excel at Excel
Since advanced Excel skills are a must for this role, brush up on your Excel knowledge before the interview. Be ready to discuss specific functions or tools you've used in the past, and consider bringing a sample report or tracker to showcase your capabilities.
✨Communicate with Confidence
Strong communication skills are essential for this position. Practice articulating your thoughts clearly and confidently. You might even want to prepare a brief introduction about yourself that highlights your relevant experience and enthusiasm for the role.
