Job Description Acting as the primary on-site representative, you will help create a positive experience for employees, visitors, contractors, and stakeholders while ensuring workplace procedures and service standards are consistently maintained. We are looking for a self-motivated and organised individual who is comfortable working independently in a standalone role. This position offers a varied workload, ranging from managing busy operational demands and resolving issues to supporting proactive facilities management, administration, compliance activities, and continuous improvement initiatives. Key Responsibilities Provide day-to-day support to the Workplace Facilities Manager and workplace teams. Maintain workplace records, reports, and documentation to ensure compliance with policies and standards. Coordinate workplace services including cleaning, catering, and maintenance activities. Monitor and update workplace management systems with accurate and timely information. Produce and analyse workplace reports relating to occupancy, usage, and service performance. Support budget tracking, invoice processing, and expense reconciliation activities. Act as the main point of contact for workplace-related enquiries from employees and contractors. Maintain health and safety records, support ESG initiatives, and identify opportunities to improve workplace processes. Professional and Personal Competencies/Qualifications Experience within an administration, coordination, workplace, or facilities environment. Confident managing day-to-day tasks independently and ensuring operations run smoothly. Proficient in Microsoft Office applications, including Excel, Word, Outlook, and PowerPoint. Comfortable using workplace or facilities management systems. Strong organisational skills with the ability to manage multiple priorities in a changing environment. Professional and approachable communication skills, with the ability to build effective working relationships. Awareness of health and safety procedures and reporting requirements would be beneficial. Willingness to learn and develop knowledge of workplace operations, compliance, and facilities services. The Company ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience. Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people. We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #Becomewhoyouwant, #Bepartofsomethingbigger, #aplacetobeyou, #facilitiesmanagement ISS is proud to be a diverse and inclusive employer. ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background. We are proud to be a Gold Employer Recognition Scheme (ERS) award holder and a signatory of the Armed Forces Covenant, recognising our commitment to supporting veterans, reservists, and military families. Through our Joint Forces Programme, we provide mentoring and support to members of the Armed Forces community and their spouses as they transition into civilian careers. We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government’s Disability Confident scheme. Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.
Workplace Facilities Assistant in Cheshire employer: ISS
At ISS, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration. Our commitment to sustainability not only drives our business but also provides employees with meaningful opportunities to contribute to impactful net zero initiatives. With a focus on professional growth and a supportive environment, particularly in the vibrant South East England region, we empower our team members to thrive while making a difference in the corporate banking sector.
