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- Tasks: Support compliance by managing documentation and conducting quality audits in a fast-paced environment.
- Company: Join ISS, a global leader in workplace management, dedicated to making the world work better.
- Benefits: Enjoy a diverse workplace with opportunities for growth and development, plus corporate perks.
- Why this job: Be part of a team that values people and promotes continuous improvement and safety.
- Qualifications: Ideal for those with up to 3 years of experience or a Level 3 NVQ/Certificate qualification.
- Other info: Open to all applicants, ISS champions inclusivity and diversity in the workplace.
The predicted salary is between 28800 - 43200 £ per year.
Social network you want to login/join with:
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Client:
ISS
Location:
Stafford, United Kingdom
Job Category:
Other
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EU work permit required:
Yes
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Job Reference:
7a913ad8298d
Job Views:
5
Posted:
29.06.2025
Expiry Date:
13.08.2025
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Job Description:
Job Description
Reporting to the Compliance & Certification Team Leader, you will play a key role in supporting operational and technical compliance across the business.
Your primary responsibility will be to review, manage and provide accurate documentation that underpins compliance with internal standards and regulatory requirements.
This is an excellent opportunity for someone with strong administrative and quality assurance skills to support a vital function within a busy and fast-paced environment.
Your ability to manage documents methodically and ensure attention to detail will be essential to the success of this role.
Key Responsibilities
- Monitor statutory compliance documentation and identify gaps or required remedial actions
- Liaise between compliance teams and field engineering to assign and track remedial tasks
- Maintain accurate records of all activities, communications, and compliance responses
- Produce regular and ad-hoc reports to support performance and service improvements
- Conduct quality audits to ensure adherence to internal and client processes
- Develop and deliver training programmes aligned with business objectives
- Promote continuous service improvement and maintain safe working practices
Professional and Personal Competencies/Qualifications
- Familiar with IT systems and Microsoft Office applications
- Holds up to 3 years of business experience or a Level 3 NVQ/Certificate-level qualification
- Open to and capable of receiving specific system training as required
The Company
ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.
Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.
We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference.
ISS is proud to be a diverse and inclusive employer.
ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste) religion or belief, sex, sexual orientation or educational background
Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.
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Certification/QA Service Coordinator employer: ISS
Contact Detail:
ISS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Certification/QA Service Coordinator
✨Tip Number 1
Familiarise yourself with compliance and quality assurance processes. Understanding the key regulations and standards relevant to the role will help you engage in meaningful conversations during interviews.
✨Tip Number 2
Network with professionals in the compliance and certification field. Attend industry events or join online forums to connect with others who can provide insights and potentially refer you to opportunities at ISS.
✨Tip Number 3
Demonstrate your attention to detail by preparing for potential interview questions that assess your organisational skills. Be ready to share examples of how you've successfully managed documentation or compliance tasks in the past.
✨Tip Number 4
Research ISS's values and commitment to diversity and inclusion. Being able to articulate how your personal values align with theirs can set you apart as a candidate who truly fits their culture.
We think you need these skills to ace Certification/QA Service Coordinator
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the key responsibilities and required skills for the Certification/QA Service Coordinator position. Tailor your application to highlight how your experience aligns with these requirements.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous roles or experiences that demonstrate your administrative and quality assurance skills. Use specific examples to showcase your attention to detail and ability to manage documents effectively.
Craft a Strong Cover Letter: Write a compelling cover letter that not only introduces yourself but also explains why you are passionate about the role and how you can contribute to ISS. Make sure to mention your familiarity with IT systems and Microsoft Office applications.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A well-presented application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at ISS
✨Understand the Role
Make sure you thoroughly read the job description and understand the key responsibilities. Be prepared to discuss how your skills and experiences align with the requirements, especially in areas like compliance documentation and quality assurance.
✨Showcase Your Attention to Detail
Since this role requires meticulous document management, be ready to provide examples from your past work where your attention to detail made a significant impact. Highlight any experience you have with audits or compliance checks.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving abilities, particularly in compliance scenarios. Think of situations where you identified gaps in processes or improved service delivery, and be ready to explain your thought process.
✨Demonstrate Your Communication Skills
As the role involves liaising between teams, it's crucial to show that you can communicate effectively. Prepare to discuss how you've successfully collaborated with others in previous roles, and consider sharing specific examples of training programmes you've developed or delivered.
