Catering Assistant

Catering Assistant

Worcester Full-Time No home office possible
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At a Glance

  • Tasks: Join our catering team to prepare and serve delicious food while ensuring cleanliness and safety.
  • Company: ISS UK is a leading workplace management company dedicated to connecting people and places.
  • Benefits: Enjoy a permanent role with a competitive hourly rate of £12.21 and a supportive work environment.
  • Why this job: Be part of a passionate team that values customer satisfaction and promotes inclusivity.
  • Qualifications: A positive attitude is essential; catering experience and food hygiene knowledge are preferred.
  • Other info: Flexible working hours from Monday to Friday, 10am to 2pm, perfect for students!

Catering Assistant

Contract: Healthcare

Location: Worcester, WR5 1DD

Hours of work: 35

Working Pattern: Wednesday to Sunday (split shifts): 10am – 2pm / 4pm – 7pm

Contract Type: Permanent

Hourly Rate: £12.21

Are you friendly, approachable, and passionate about great food and service? Do you thrive in a fast-paced, customer-focused environment?

As a Catering Assistant with ISS UK, you will be an ambassador for both ISS and our clients, supporting the smooth running of daily catering operations and helping to deliver an exceptional dining experience for all.

Your role will include assisting with food preparation and service, maintaining high standards of cleanliness and hygiene, and ensuring that all areas are well presented and stocked.

You’ll work closely with your team to provide a warm and welcoming atmosphere, ensuring every customer enjoys efficient, friendly, and high-quality service.

The Role

  • Create a positive dining experience for customers and colleagues, delivering exceptional service at all times
  • Act as a friendly and knowledgeable point of contact, engaging with customers’ queries about the menu, catering services, and facilities
  • Develop a strong understanding of the food and beverage offerings, promoting daily menus, special dishes, and available services
  • Build strong relationships with customers and colleagues, fostering a welcoming and team-oriented atmosphere
  • Look for opportunities to improve the catering service, food presentation, and overall customer experience, sharing your ideas with the team
  • Bring enthusiasm and positivity to your role, representing the business with pride and sharing your knowledge of the catering facilities and workplace culture
  • About You

  • Excellent customer service skills with a passion for delivering outstanding experiences
  • A friendly, approachable, and professional manner with the ability to engage confidently with customers and colleagues
  • Strong teamwork skills combined with the ability to work independently when required
  • A proactive and supportive attitude, always willing to assist others and contribute to a positive team environment
  • Experience using relevant systems and technology (e.g., Microsoft Office)
  • The Company

    ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.

    Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.

    We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference.

    ISS is proud to be a diverse and inclusive employer.

    ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background.

    We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government’s Disability Confident scheme.

    Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.

    To find out more about what we do click here –

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    Catering Assistant employer: ISS

    At ISS UK, we pride ourselves on being a fantastic employer that values inclusivity and diversity, creating a supportive environment for all employees. As a Catering Assistant in Worcester, you'll be part of a passionate team dedicated to delivering exceptional service while enjoying opportunities for personal growth and development. With a commitment to high standards and a focus on employee well-being, ISS offers a rewarding career where you can truly make a difference.
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    Contact Detail:

    ISS Recruiting Team

    StudySmarter Expert Advice 🤫

    We think this is how you could land Catering Assistant

    ✨Tip Number 1

    Familiarise yourself with the principles of food hygiene and safety. Understanding these concepts will not only help you in the role but also show your commitment to maintaining high standards, which is crucial for a Catering Assistant.

    ✨Tip Number 2

    Demonstrate your enthusiasm for customer service during any interactions. Since the role emphasises client satisfaction, showcasing your passion for providing excellent service can set you apart from other candidates.

    ✨Tip Number 3

    Highlight your ability to work as part of a team. Share examples of past experiences where you collaborated effectively with others, as teamwork is essential in a catering environment.

    ✨Tip Number 4

    Research ISS UK and their values before your interview. Understanding their commitment to inclusivity and corporate responsibility will allow you to align your answers with their company culture, making you a more appealing candidate.

    We think you need these skills to ace Catering Assistant

    Customer Service Skills
    Food Hygiene Knowledge
    Teamwork
    Time Management
    Attention to Detail
    Communication Skills
    Problem-Solving Skills
    Ability to Follow Instructions
    Adaptability
    Positive Attitude
    Health and Safety Awareness
    Multitasking

    Some tips for your application 🫡

    Understand the Role: Read the job description carefully to understand the key responsibilities and requirements for the Catering Assistant position. Highlight your relevant experience and skills that align with the role.

    Tailor Your CV: Customise your CV to reflect your catering experience, customer service skills, and understanding of food hygiene principles. Use specific examples to demonstrate how you meet the criteria outlined in the job description.

    Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention your passion for food service and how you can contribute to the team’s success while ensuring customer satisfaction.

    Proofread Your Application: Before submitting your application, thoroughly proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism.

    How to prepare for a job interview at ISS

    ✨Show Your Passion for Food

    Make sure to express your enthusiasm for food and catering during the interview. Talk about any experiences you've had in food preparation or service, and how you enjoy creating great meals for others.

    ✨Demonstrate Customer Care Skills

    Since delivering excellent customer service is key for this role, prepare examples of how you've gone above and beyond for customers in previous jobs. Highlight your ability to ensure a positive experience for everyone.

    ✨Emphasise Teamwork

    As a Catering Assistant, you'll be part of a team. Be ready to discuss your experiences working collaboratively with others. Share specific instances where you contributed to a team's success or helped resolve conflicts.

    ✨Understand Health & Safety Standards

    Familiarise yourself with basic food hygiene and health and safety practices. Be prepared to discuss why these are important in a catering environment and how you would uphold these standards in your work.

    Catering Assistant
    ISS
    Location: Worcester
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