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- Tasks: Deliver high-quality cleaning across various sites with flexibility and attention to detail.
- Company: Join ISS, a leading workplace and facility management company that values people and inclusivity.
- Benefits: Flexible hours, supportive work environment, and opportunities for personal growth.
- Why this job: Make a real difference in maintaining clean spaces while building strong relationships.
- Qualifications: Proactive attitude, effective communication skills, and a commitment to customer service.
- Other info: Diverse and inclusive workplace with a focus on career development.
The predicted salary is between 11 - 14 ÂŁ per hour.
We are seeking a reliable and proactive Mobile Support Cleaner to deliver high‑quality recovery cleaning across an allocated portfolio of sites. This role requires full flexibility, as rotas may change daily or weekly and will fall within an 8‑hour working window allocated by the Sector Manager. We are looking for someone who can confidently support operational cleaning delivery and respond to on‑the‑day requests. You will also maintain excellent relationships with colleagues, clients, and on‑site representatives while ensuring all procedures are followed consistently.
Key Responsibilities
- Deliver all aspects of cleaning operations within the assigned site portfolio.
- Carry out periodic cleaning in line with client specifications and schedules to 100% completion.
- Follow all client security procedures and site‑specific policies at all times.
- Maintain professional relationships with employer representatives and company personnel.
- Ensure familiarity with opening, lockup, and air‑lock procedures for all relevant contracts.
- Conduct site familiarisation sessions for new employees, including cleaning regimes and waste procedures.
- Maintain tidy, well‑organised storerooms with correctly stored stock.
- Monitor material and consumable levels, reporting shortages to the relevant manager.
- Strong attention to detail with a responsible, ownership‑driven attitude.
- Effective communication skills with the ability to support front‑line colleagues.
- Ability to manage client expectations and deliver customer‑focused solutions.
- Excellent problem‑solving and customer service capability, including with remote teams.
- Flexible, adaptable, and proactive in approach.
- Able to manage priorities efficiently.
- Confident in building strong working relationships with clients and colleagues.
- Good time‑management skills and commitment to completing full shift durations.
Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high‑volume, seasonal and high‑peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non‑disabled people.
Company Information
ISS is a world‑leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience. Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.
EEO & Inclusivity Statement
ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background. ISS is a diverse and inclusive employer and is proud to be a Disability Confident Committed (Level 2) employer, supporting and promoting inclusive hiring practices in line with the UK government’s Disability Confident scheme. Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.
Mobile Support Cleaner in Carlisle employer: ISS
Contact Detail:
ISS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Mobile Support Cleaner in Carlisle
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on ISS. Understand their values and how they operate. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your skills align with the role of a Mobile Support Cleaner, especially your attention to detail and customer service skills.
✨Tip Number 3
Be flexible and adaptable! Since the role requires a proactive approach and the ability to manage changing rotas, be ready to discuss examples from your past where you've successfully adapted to new situations or challenges.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a great way to reinforce your interest in the position and keep you fresh in their minds.
We think you need these skills to ace Mobile Support Cleaner in Carlisle
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the Mobile Support Cleaner role. We want to see how you can deliver high-quality cleaning and maintain those professional relationships!
Show Off Your Flexibility: Since this role requires full flexibility, let us know about your availability and willingness to adapt to changing rotas. We love candidates who can roll with the punches and keep things running smoothly!
Highlight Your Attention to Detail: In your application, emphasise your strong attention to detail and ownership-driven attitude. We’re looking for someone who takes pride in their work and ensures everything is done to 100% completion.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and get you started on the path to joining our team. We can’t wait to hear from you!
How to prepare for a job interview at ISS
✨Know Your Cleaning Procedures
Familiarise yourself with the specific cleaning procedures and protocols mentioned in the job description. Be ready to discuss how you would approach different cleaning tasks and ensure you can articulate your understanding of client specifications and schedules.
✨Show Flexibility and Adaptability
Since the role requires flexibility with changing rotas, be prepared to share examples from your past experiences where you've successfully adapted to sudden changes. Highlight your proactive attitude and willingness to take on new challenges.
✨Emphasise Communication Skills
Effective communication is key in this role. Think of instances where you've built strong relationships with colleagues or clients. Be ready to demonstrate how you handle on-the-day requests and manage client expectations.
✨Demonstrate Attention to Detail
This position demands a strong attention to detail. Prepare to discuss how you ensure thoroughness in your work, whether it's maintaining tidy storerooms or monitoring stock levels. Share specific examples that showcase your ownership-driven attitude.
