Car Parking and Access Control Administrator

Car Parking and Access Control Administrator Contract: Healthcare Location: Coventry, CV2 2DX Hours of work: 37.5 Working Pattern: Monday - Friday 08:00 - 16:00 Contract Type: Permanent Hourly Rate: £12.71 Do you have excellent organisational skills and a passion for providing great customer service? Are you confident using computer systems and enjoy working in a busy administrative environment? As a Car Parking/Access Control Administration Support Officer, you will play a key role in supporting the effective day-to-day operation of car parking and security access control services, providing a responsive and accurate service to customers and colleagues. The Role Provide efficient administrative and customer support for car parking and security access control services Assist with parking permit administration, enforcement processes and access control requests Respond to customer enquiries in a professional, helpful and timely manner Maintain accurate records, databases and administrative systems Use Microsoft Office 365, including Excel and Word, to complete administrative tasks and maintain information Ensure all parking and access control processes are managed in line with relevant policies and procedures Support the smooth day-to-day running of car parking operations and contribute to wider transport and environmental objectives Identify and report any issues or concerns relating to parking, access control or customer enquiries to the appropriate manager About You Strong interpersonal and customer service skills Previous experience in a customer-facing role Excellent computer skills, particularly Microsoft Excel and Word Strong attention to detail with excellent organisational and multitasking skills A keen learner with a positive, can-do attitude Good timekeeping and the ability to work independently Able to remain focused and accurate when working on multiple tasks Reliable, organised and able to communicate effectively with customers and colleagues The Company ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience. Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people. We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #Becomewhoyouwant, #Bepartofsomethingbigger, #aplacetobeyou, #facilitiesmanagement ISS is proud to be a diverse and inclusive employer. ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background. We are proud to be a Gold Employer Recognition Scheme (ERS) award holder and a signatory of the Armed Forces Covenant, recognising our commitment to supporting veterans, reservists, and military families. Through our Joint Forces Programme, we provide mentoring and support to members of the Armed Forces community and their spouses as they transition into civilian careers. We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government’s Disability Confident scheme. Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.