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- Tasks: Support daily operations and ensure a high-quality workplace experience for all.
- Company: Join ISS, a leading workplace and facility management company.
- Benefits: Inclusive culture, career development opportunities, and a dynamic work environment.
- Why this job: Be the go-to person in a fast-paced office and make a real impact.
- Qualifications: Strong admin skills and a passion for facilities management.
- Other info: Diverse and inclusive employer committed to equal opportunities.
The predicted salary is between 30000 - 42000 £ per year.
We are seeking a highly organised and proactive Workplace Coordinator to support the smooth running of a large, corporate office environment. This role plays a key part in ensuring seamless day-to-day operations, delivering exceptional customer service, and maintaining a high-quality workplace experience for all employees and visitors. We are looking for someone who thrives in a fast-paced facilities environment, working closely with the on-site Facilities Manager, cleaning and housekeeping teams, and office-based clients. The successful candidate will uphold the core values of ISS and WSP, contributing to efficient back-office operations while acting as a central, customer-facing contact point within the workplace.
Key Responsibilities
- Provide facilities administration and coordination to support daily operations
- Manage and update facilities systems such as Tririga and Maximo
- Monitor and contribute to the delivery of facilities KPIs
- Respond efficiently to changing operational needs, including meeting room change
- Support meeting and event setups when required
- Act as a central point of contact for colleagues, visitors, and suppliers
- Assist in coordinating and preparing meeting and conference rooms
- Support budget tracking, purchase orders, invoice processing, and expense reconciliation
Qualifications and Experience
- Previous facilities or soft services experience preferred
- Background in facilities strongly desirable
- Ambition to develop and progress within a facilities career
- IOSH qualification desirable (training can be provided)
- Strong administrative skills with excellent attention to detail
- Confident communicator able to work effectively with a fast-paced Facilities Manager
- Computer literate with the ability to learn new systems quickly
- Experience working alongside cleaning or housekeeping teams
Disability Confidence and Inclusion
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall number of interviews offered to both disabled people and non-disabled people.
ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. We are committed to an inclusive culture and actively promote diversity and equal opportunity.
Additional Information
ISS is a diverse and inclusive employer. We welcome all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race, religion or belief, sex, sexual orientation or educational background. We are a Disability Confident Committed (Level 2) employer, supporting inclusive hiring practices in line with the UK government’s Disability Confident scheme. Our passion for inclusivity and diversity helps make ISS a more creative, productive and happy place to work.
Workplace Coordinator in Birmingham employer: ISS
Contact Detail:
ISS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Workplace Coordinator in Birmingham
✨Tip Number 1
Network like a pro! Reach out to your connections in the facilities management world. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company culture and values. At StudySmarter, we believe that showing you align with their mission can really set you apart from other candidates.
✨Tip Number 3
Practice your communication skills! As a Workplace Coordinator, you'll need to be a confident communicator. Try mock interviews with friends or family to get comfortable expressing your thoughts clearly.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our team at ISS.
We think you need these skills to ace Workplace Coordinator in Birmingham
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Workplace Coordinator role. Highlight your relevant experience in facilities management and customer service, showing us how you can contribute to our team.
Show Off Your Organisational Skills: As a Workplace Coordinator, being organised is key! Use your application to demonstrate your strong administrative skills and attention to detail. Share examples of how you've successfully managed tasks or projects in the past.
Communicate Clearly: We love confident communicators! Make sure your written application is clear and concise. Avoid jargon and keep it professional yet friendly, reflecting the kind of communication style we value at StudySmarter.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows us you’re keen to join our team!
How to prepare for a job interview at ISS
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Workplace Coordinator. Familiarise yourself with facilities management systems like Tririga and Maximo, as well as the key performance indicators (KPIs) mentioned in the job description. This will show your potential employer that you're proactive and ready to hit the ground running.
✨Showcase Your Customer Service Skills
As a central point of contact for colleagues and visitors, excellent communication is key. Prepare examples of how you've delivered exceptional customer service in previous roles. Think about situations where you resolved issues or improved experiences for others, as this will highlight your ability to thrive in a fast-paced environment.
✨Demonstrate Your Organisational Skills
Being organised is crucial for this role. Bring along examples of how you've managed multiple tasks or projects simultaneously. You could even create a simple plan or checklist to demonstrate your approach to managing daily operations effectively. This will help convey your attention to detail and ability to adapt to changing needs.
✨Embrace Inclusivity and Diversity
Since the company values inclusivity, be prepared to discuss how you can contribute to a diverse workplace. Share any experiences you have working in diverse teams or how you’ve supported inclusive practices in your previous roles. This will resonate well with the company's core values and show that you align with their mission.
