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- Tasks: Support the Facilities Manager in delivering safe and efficient office services.
- Company: Join a dynamic team focused on operational excellence and client satisfaction.
- Benefits: Comprehensive training, career progression, and exposure to leadership roles.
- Why this job: Gain valuable experience and confidence in a key support role with growth potential.
- Qualifications: Experience in client-facing roles and strong communication skills required.
- Other info: Inclusive workplace welcoming applicants from all backgrounds.
The predicted salary is between 28800 - 43200 £ per year.
We are seeking an Assistant Facilities Manager to play a key role in supporting the Facilities Manager in delivering safe, compliant, and efficient services across a busy office environment. This position is ideal for someone who thrives in a dynamic setting and enjoys balancing operational, administrative, and leadership responsibilities. This is a fantastic opportunity for career progression, offering comprehensive training and exposure to compliance, audits, and contract management. Acting as a deputy to the Facilities Manager, you will gain valuable experience and confidence in leadership, making this the perfect step‑up role for those aspiring to become a Facilities Manager.
Key Responsibilities
- Deliver operational support to the Facilities Manager, stepping in during absences and peak workloads.
- Raise and manage work orders, ensure client budget sign-off, monitor timesheets, and resolve anomalies promptly.
- Coordinate contractors and supervise onsite teams, including engineers, messengers, and cleaning staff.
- Ensure planned preventive maintenance (PPM) and reactive tasks are completed within agreed SLAs via the helpdesk.
- Support client Health & Safety audits and perform basic safety checks (e.g., fire extinguishers).
- Maintain building safety standards, manage procurement processes, and control costs effectively.
- Foster strong relationships with clients, ISS teams, and building users to ensure excellent service delivery.
- Act as deputy to the Facilities Manager, stepping up when required to build leadership experience.
Qualifications
- Proven experience in a commercial, client‑facing role.
- Background in supervising or managing facilities services within an office environment.
- Strong awareness of Health & Safety and compliance requirements.
- Experience in supplier contract management and team performance management.
- Excellent communication skills and ability to drive change.
ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background.
Assistant Facilities Manager employer: ISS
Contact Detail:
ISS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Facilities Manager
✨Tip Number 1
Network like a pro! Reach out to current or former employees in similar roles on LinkedIn. A friendly chat can give us insider info about the company culture and maybe even a referral!
✨Tip Number 2
Prepare for the interview by researching common questions for facilities management roles. We should also think of examples from our past experiences that showcase our skills in leadership and compliance.
✨Tip Number 3
Dress the part! First impressions matter, so let’s make sure we look professional and ready to take on the responsibilities of an Assistant Facilities Manager. Confidence starts with how we present ourselves.
✨Tip Number 4
Follow up after the interview! A quick thank-you email can keep us fresh in the interviewer’s mind. Plus, it shows our enthusiasm for the role and helps us stand out from the crowd.
We think you need these skills to ace Assistant Facilities Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Assistant Facilities Manager role. Highlight any relevant experience in facilities management, compliance, and client-facing roles to show us you’re the right fit!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re excited about this role and how your background aligns with our needs. Don’t forget to mention your passion for operational support and leadership!
Showcase Your Communication Skills: Since excellent communication is key for this position, make sure your application is clear and concise. Use straightforward language and structure your thoughts logically to demonstrate your ability to drive change effectively.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process!
How to prepare for a job interview at ISS
✨Know Your Stuff
Make sure you understand the key responsibilities of the Assistant Facilities Manager role. Brush up on operational support, compliance, and Health & Safety regulations. Being able to discuss these topics confidently will show that you're serious about the position.
✨Showcase Your Leadership Skills
Since this role involves stepping in for the Facilities Manager, be prepared to share examples of your leadership experience. Talk about times when you've coordinated teams or managed projects, even if they were small. This will demonstrate your readiness for the role.
✨Prepare Questions
Interviews are a two-way street! Prepare thoughtful questions about the company culture, team dynamics, and expectations for the role. This not only shows your interest but also helps you gauge if the company is the right fit for you.
✨Practice Makes Perfect
Conduct mock interviews with a friend or family member. Focus on articulating your experiences clearly and concisely. The more you practice, the more comfortable you'll feel during the actual interview, which can make all the difference.
