At a Glance
- Tasks: Support PPM Planning and regional Operations teams to ensure smooth service delivery.
- Company: Join a forward-thinking company committed to inclusivity and diversity.
- Benefits: Competitive salary, flexible working options, and opportunities for personal growth.
- Other info: Disability Confident employer offering interviews to applicants with disabilities.
- Why this job: Be part of a dynamic team making a real difference in service efficiency.
- Qualifications: Experience in customer service or administration, with strong communication skills.
The predicted salary is between 30000 - 40000 £ per year.
We are seeking a PPM Planner to work as part of the PPM Planning Team, providing vital support to both the PPM Planning function and regional Operations teams with a strong focus on compliance and service delivery across the contract. The role ensures all subcontractor PPM activities meet contractual obligations and contribute to the smooth and efficient running of the service through effective planning using CAFM systems and scheduling tools.
Responsibilities
- Manage subcontractor PPM schedules, including communication with contractors, sites and operational teams.
- Plan and schedule PPM attendance dates to ensure tasks are completed within required timeframes.
- Assign, raise and close PPM and corrective maintenance work orders in Tririga in line with monthly deadlines.
- Liaise daily with engineering teams to maintain accurate and up-to-date PPM planners, including planned and unplanned absences.
- Log, track and monitor remedial works and actively manage the incoming task queue.
- Coordinate subcontractor activity, including booking site visits, raising purchase orders in Coupa and managing quotation requests.
- Obtain, review and upload compliance and completion documentation into Tririga.
- Prepare, download and distribute weekly and monthly PPM and management reports as required.
Qualifications
- Previous experience in a customer service, contact centre or administrative role.
- Call handling experience.
- Proficient in Microsoft Office programmes.
- Strong verbal and written communication skills, with the ability to liaise professionally at all levels and with external parties.
- Proven ability to work effectively within a team to achieve organisational goals.
- Highly organised with strong planning and scheduling skills.
- Ability to prioritise workload, manage competing demands and analyse statistical data.
- Able to work on own initiative while adhering to customer and business KPIs and SLAs.
Disability Confident
We are a Disability Confident employer, meaning we offer an interview to any applicant who declares a disability and meets the minimum criteria for the job.
Inclusivity Statement
ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (including colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background.
PPM Planner in Addlestone employer: ISS
Contact Detail:
ISS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land PPM Planner in Addlestone
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for a PPM Planner role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Get your game face on for interviews! Research common interview questions for PPM Planner roles and practice your responses. Show off your organisational skills and how you can manage schedules effectively – that’s what they want to see!
✨Tip Number 3
Don’t just apply anywhere; apply through our website! We love seeing applications directly from candidates who are genuinely interested in joining our team. Plus, it shows you’re proactive and keen on being part of our PPM Planning function.
✨Tip Number 4
Follow up after your interviews! A quick thank-you email can go a long way in making you memorable. Reiterate your enthusiasm for the role and remind them why you’d be a great fit for the PPM Planning Team.
We think you need these skills to ace PPM Planner in Addlestone
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the PPM Planner role. Highlight your experience in customer service and administrative roles, and don’t forget to mention your skills in planning and scheduling. We want to see how you can contribute to our team!
Showcase Your Communication Skills: Since strong verbal and written communication skills are key for this role, include examples of how you've effectively liaised with teams or external parties in your previous jobs. We love seeing clear and professional communication!
Be Organised: Demonstrate your organisational skills in your application. Mention any tools or systems you've used for planning and scheduling, like CAFM systems or Microsoft Office. We appreciate candidates who can manage competing demands efficiently!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to see what you bring to the table!
How to prepare for a job interview at ISS
✨Know Your CAFM Systems
Familiarise yourself with Computer-Aided Facilities Management (CAFM) systems before the interview. Be ready to discuss how you've used similar tools in past roles, as this will show your understanding of the technical aspects of the PPM Planner position.
✨Demonstrate Your Communication Skills
Since the role involves liaising with various teams and subcontractors, practice articulating your thoughts clearly. Prepare examples of how you've effectively communicated in previous jobs, especially in customer service or administrative roles.
✨Showcase Your Organisational Skills
Be prepared to discuss how you manage competing demands and prioritise tasks. Bring examples of how you've successfully planned and scheduled work in the past, as this is crucial for the PPM Planner role.
✨Understand Compliance and Service Delivery
Research the importance of compliance in PPM activities. Be ready to talk about how you ensure that all tasks meet contractual obligations and contribute to efficient service delivery, as this will demonstrate your alignment with the company's goals.