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- Tasks: Welcome visitors and manage client requests in a dynamic office environment.
- Company: Join ISS - Livv Workplace, a leader in workplace experience and facility management.
- Benefits: Earn up to £34,000 plus benefits in a vibrant culture.
- Why this job: Be the face of our company and create memorable experiences for clients.
- Qualifications: Excellent communication skills and customer service experience required.
- Other info: Enjoy a friendly team atmosphere with opportunities for growth.
The predicted salary is between 28000 - 34000 £ per year.
ISS - Livv Workplace is a leading workplace experience and facility management company who provide workplace and administration services to prestigious client sites across London. We provide solutions that contribute to better business performance, and we believe that people make places and places make people.
We are seeking a dynamic Corporate Receptionist to provide a seamless and effective customer journey. The role is based at our Head Office and flagship workspace in Canary Wharf. Our Head Office team are imperative to the success of our business. The role will be Monday-Friday working a rotated shift pattern.
Your role will be to provide a seamless and effective customer journey experience which will include:
- Welcoming visitors and tenants
- Managing all client & visitor requests
- Proactively owning all elements of the service – concierge, helpdesk, front of house, security, events management, mail and logistics, supplier management and liaison, and workplace support
- Switchboard management and catering orders
- Organising meeting rooms to the desired level
- Building relationships effectively
- Being recognised as the natural go-to person
- Being a brand ambassador for Livv and the client site you represent
To be successful in this role you will need:
- Excellent communication and customer service skills
- The ability to work on your own initiative and as part of a team
- To be motivated, committed and flexible
The ideal candidate will have relevant corporate/hospitality/customer service experience and ideally have experience working with systems (e.g. MS Office).
Working for ISS will mean you are part of a company who are passionate about service and the people who work for us are at the heart of our business. We offer an excellent salary, benefits package, and we pride ourselves on our friendly and vibrant culture.
Corporate Receptionist in London employer: ISS UK Limited
Contact Detail:
ISS UK Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Corporate Receptionist in London
✨Tip Number 1
First things first, make sure you research the company and its culture. Knowing what ISS - Livv Workplace stands for will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! As a Corporate Receptionist, you'll need to be the face of the company. Role-play common scenarios with a friend or family member to boost your confidence and refine your customer service approach.
✨Tip Number 3
Dress to impress! First impressions matter, especially in a front-of-house role. Choose an outfit that reflects professionalism and aligns with the company's vibe. You want to look like you belong there from the moment you walk in.
✨Tip Number 4
Finally, don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Corporate Receptionist in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Corporate Receptionist role. Highlight your customer service experience and any relevant hospitality roles to show us you’re the perfect fit!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re excited about the role and how your background makes you the ideal candidate. Don’t forget to mention your passion for providing excellent customer journeys!
Show Off Your Communication Skills: Since communication is key in this role, make sure your application is clear and concise. Use professional language but let your personality shine through – we want to see the real you!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at ISS UK Limited
✨Know the Company Inside Out
Before your interview, take some time to research ISS - Livv Workplace. Understand their values, services, and what makes them stand out in the facility management industry. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Customer Service Skills
As a Corporate Receptionist, excellent communication and customer service skills are key. Prepare examples from your past experiences where you've successfully managed client requests or resolved issues. This will demonstrate your ability to provide a seamless customer journey.
✨Dress the Part
First impressions matter, especially in a corporate environment. Dress smartly and professionally for your interview. This shows that you respect the company culture and are serious about the position.
✨Prepare Questions to Ask
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful questions about the team dynamics, company culture, or specific responsibilities of the Corporate Receptionist role. This shows your enthusiasm and helps you gauge if the company is the right fit for you.
