At a Glance
- Tasks: Deliver exceptional hospitality experiences in bars, cafés, and events.
- Company: Join ISS, a world-leading workplace and facility management company.
- Benefits: Enjoy £14.26/hour, 20 days holiday, free gym membership, and daily lunch.
- Other info: Embrace a diverse and inclusive culture with growth opportunities.
- Why this job: Be part of a vibrant team creating memorable experiences for guests.
- Qualifications: Experience in hospitality with strong customer service skills.
The predicted salary is between 14 - 14 £ per hour.
- Working Pattern: Monday to Friday, 08:00 - 12:00 or 10:00 - 14:00
- Hourly Rate: £14.26
20 days holiday + 8 Bank Holidays
Free onsite gym membership
Lunch provided daily
Uniform provided
The Campus is an urban playground where we create safe, inclusive and memorable experiences for colleagues, clients and visitors.
As a Food Experience Host, you will play a key role in bringing this vision to life by delivering exceptional hospitality experiences across a variety of environments, including bars, cafés, events and hospitality spaces.
Combining excellent food and beverage service skills with a customer-first mindset, you will create meaningful interactions, build strong relationships and contribute to a culture of diversity, community, learning and innovation.
Whether acting as a mixologist, barista, host or event support, you will ensure every guest experience is engaging, welcoming and delivered to the highest standards while supporting a collaborative 'One Team' approach across the Campus.
The Role
- Deliver outstanding customer service, creating engaging and memorable experiences for all guests.
- Welcome customers warmly, process orders, and prepare and serve food and beverages to the highest standards.
- Operate across a variety of hospitality environments, including bars, cafés, events and meeting spaces.
- Maintain excellent standards of cleanliness, presentation, food safety and health & safety in all front and back-of-house areas.
- Build product knowledge and confidently recommend food and drink options to customers.
- Anticipate customer needs and proactively resolve service issues.
- Conduct quality checks to ensure all food and beverages meet required standards before service.
- Promote a collaborative "One Team" culture and support colleagues across the wider Campus operation when required.
- Follow food safety procedures, allergen controls, labelling requirements and health & safety practices.
- Champion colleague wellbeing, engagement and positive working practices.
About You
- Previous experience within premium hospitality, restaurants, bars, events, private members' clubs or similar customer-focused environments.
- Strong food and beverage service skills, with bar, cocktail, barista or hospitality experience desirable.
- A passion for delivering exceptional customer experiences and creating memorable service moments.
- Excellent communication and interpersonal skills, with the ability to build positive relationships with customers and colleagues.
- A proactive, enthusiastic and adaptable approach with the ability to work across multiple service areas.
- Strong attention to detail and commitment to maintaining high quality and safety standards.
- IT literacy and confidence using workplace systems and technology.
- Ability to identify, resolve and escalte issues effectively while maintaining excellent service.
- A team-focused mindset with a commitment to inclusion, collaboration and continuous improvement.
- A genuine passion for hospitality, customer care and creating a welcoming environment for everyone.
- The Company
ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better.
Working with customers day by day, side by side, we understand every aspect of the user experience.
Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families.
ISS is committed to doing business the right way, taking its corporate responsibility very seriously.
Our passion is people.
We offer you a challenging and exciting career in an organisation with people at its heart.
In ISS, everyone has the opportunity to develop, grow and make a difference. #Becomewhoyouwant, #Bepartofsomethingbigger, #aplacetobeyou,
#facilitiesmanagement
ISS is proud to be a diverse and inclusive employer.
ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background.
We are proud to be a Gold Employer Recognition Scheme (ERS) award holder and a signatory of the Armed Forces Covenant, recognising our commitment to supporting veterans, reservists, and military families.
Through our Joint Forces Programme, we provide mentoring and support to members of the Armed Forces community and their spouses as they transition into civilian careers.
We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government’s Disability Confident scheme.
Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.
If you have any further queries regarding this role, please contact the Resourcing Team.
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Food Experience Host in Glasgow employer: ISS UK Limited
At ISS - Livv Workplace, we pride ourselves on being an exceptional employer, offering a vibrant and supportive work culture that values every team member's contribution. Located in the dynamic Canary Wharf, our flagship workspace is not just a place to work but a hub for creativity and collaboration, providing ample opportunities for professional growth and development. With a competitive salary and comprehensive benefits package, we are committed to fostering an environment where employees can thrive and make a meaningful impact.
StudySmarter Expert Advice🤫
We think this is how you could land Food Experience Host in Glasgow
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like ISS UK Limited. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to ISS UK Limited
Don't be shy about reaching out to ISS UK Limited directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Food Experience Host in Glasgow
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about ISS UK Limited and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at ISS UK Limited
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
