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- Tasks: Welcome visitors, manage requests, and organise meeting rooms in a stylish office.
- Company: Join ISS - Livv Workplace, a top facility management company in London.
- Benefits: Enjoy a competitive salary, vibrant culture, and excellent employee benefits.
- Why this job: Be the face of a prestigious client site and build valuable relationships.
- Qualifications: Strong communication skills and customer service experience are essential.
- Other info: Ideal for motivated individuals who thrive in a dynamic environment.
The predicted salary is between 24000 - 36000 £ per year.
ISS - Livv Workplace is a leading workplace experience and facility management company who provide workplace and administration services to prestigious client sites across London. We provide solutions that contribute to better business performance, and we believe that people make places and places make people.
We are seeking a Corporate Receptionist to be based at one of our prestigious clients' sites in the heart of the city. The offices are set in a building that is impressive, modern and stylish.
Your role will be to provide a seamless and effective customer journey experience which will include:
- Welcoming visitors and tenants
- Managing all client & visitor requests
- Processing all meeting room requests
- Switchboard management, catering orders, events and curation
- Organising meeting rooms to the desired level
- Building relationships effectively
- Being recognised as the natural go-to person
- Being a brand ambassador for Livv Workplace and the client site you represent
To be successful in this role you will need:
- Excellent communication and customer service skills
- To be able to work on your own initiative and as part of a team
- To be motivated, committed and flexible
- The ideal candidate will have relevant corporate/hospitality/customer service experience and ideally have experience working with systems (e.g. MS Office).
Working for ISS will mean you are part of a company that is passionate about service and the people who work for us are at the heart of our business. We offer an excellent salary, benefits package and we pride ourselves on our friendly and vibrant culture.
Contact Detail:
ISS UK Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Corporate Receptionist
✨Tip Number 1
Familiarise yourself with the company culture and values of ISS - Livv Workplace. Understanding their commitment to service and how they view the role of people in creating great workplaces will help you align your approach during interviews.
✨Tip Number 2
Practice your communication skills, as they are crucial for a Corporate Receptionist. Consider role-playing scenarios where you welcome visitors or handle requests, so you can demonstrate your customer service abilities confidently.
✨Tip Number 3
Network with current or former employees of ISS - Livv Workplace on platforms like LinkedIn. They can provide insights into the company and potentially refer you, which can significantly boost your chances of landing the job.
✨Tip Number 4
Prepare examples from your past experiences that showcase your ability to manage multiple tasks and build relationships. Being able to share specific instances where you've excelled in customer service will make you stand out during the interview process.
We think you need these skills to ace Corporate Receptionist
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Corporate Receptionist position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your relevant experience in customer service, hospitality, or corporate environments. Use bullet points for clarity and focus on achievements that demonstrate your communication and organisational skills.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Highlight specific experiences that showcase your ability to provide excellent customer service and manage multiple tasks effectively.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for a receptionist role.
How to prepare for a job interview at ISS UK Limited
✨Showcase Your Customer Service Skills
As a Corporate Receptionist, your ability to provide excellent customer service is crucial. Prepare examples from your past experiences where you successfully managed client requests or resolved issues, demonstrating your communication skills and ability to create a positive experience.
✨Familiarise Yourself with the Company
Research ISS - Livv Workplace and understand their values and services. Being knowledgeable about the company will not only impress your interviewers but also help you align your answers with their expectations and culture.
✨Demonstrate Initiative and Teamwork
The role requires both independent work and collaboration. Be ready to discuss situations where you took the initiative or worked effectively within a team. Highlighting your flexibility and commitment will show that you are a great fit for their vibrant culture.
✨Prepare for Scenario-Based Questions
Expect questions that assess how you would handle specific situations, such as managing multiple visitor requests or dealing with a difficult client. Practising these scenarios can help you articulate your thought process and problem-solving skills during the interview.
