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- Tasks: Manage key accounts and build strong relationships with EMEA clients to drive growth.
- Company: Join ISS STOXX, a leading provider of financial market solutions with a diverse culture.
- Benefits: Enjoy professional growth opportunities, a supportive environment, and a commitment to diversity.
- Why this job: Be part of a dynamic team that empowers creativity and innovation in the financial sector.
- Qualifications: 5+ years in sales/account management; strong communication and analytical skills required.
- Other info: Collaborative work environment with a focus on client satisfaction and market engagement.
The predicted salary is between 36000 - 60000 £ per year.
The Key Account role provides strategic and tactical account and relationship management to our EMEA-based clients. They will act as the coordinator with internal and external stakeholders to ensure the client understands the ISS MI value narrative while working closely across product groups to define strategic goals, identify revenue growth opportunities and/or develop account retention strategies with the goal of strengthening and enhancing long-term client relationships. They are responsible for client engagement via onsite visits, webinars, email or phone. They will develop efficient processes and serve as a resource for the company on best practices for growing and maintaining client relationships.
Main Responsibilities
- Achieve allocated cross-sell and upsell revenue targets
- Manage all pipeline and activity recording via Salesforce
- Cultivate and manage relationships with EMEA-based clients while continuously promoting usage of ISS MI products to facilitate and ensure client retention.
- Deepen and grow client relationships to identify and deliver cross-product solutions
- Work directly with client service and product teams to ensure proper service levels and engagement are maintained while overseeing special projects or customized deliverables.
- Manage relationships with existing firms contributing crossborder data to ISS MI
- Cultivate relationships with international firms that could add value to the ISS MI consortium
- Support new client onboarding and existing clients via onsite visits, webinars, email or phone
- Liaise with client support teams to identify and monitor potential client dissatisfaction
- Continuously promote usage of ISS MI products and ensure presence in the marketplace
- Interact with senior management to better understand the industry and individual clients
Qualifications
- Minimum 5 years experience in sales and account management in finance, data software/platforms or responsible investment.
- Knowledge of mutual funds (International and UCITs experience preferred)
- Strong client service and engagement skills, ability to communicate professionally and effectively with all levels within the client organization
- Strong analytical, verbal, written communication and presentation skills required
- Proficiency in MS Office with an emphasis on Excel and PowerPoint
- Ability to work independently as well as within a collaborative team environment
At ISS STOXX, our people are our driving force. We are committed to building a culture that values diverse skills, perspectives, and experiences. We hire the best talent in our industry and empower them with the resources, support, and opportunities to grow—professionally and personally. Together, we foster an environment that fuels creativity, drives innovation, and shapes our future success.
About ISS STOXX
ISS STOXX GmbH is a leading provider of research and technology solutions for the financial market. Established in 1985, we offer top-notch benchmark and custom indices globally, helping clients identify investment opportunities and manage portfolio risks. Our services cover corporate governance, sustainability, cyber risk, and fund intelligence. Majority-owned by Deutsche Börse Group, ISS STOXX has over 3,400 professionals in 33 locations worldwide, serving around 6,400 clients, including institutional investors and companies focused on ESG, cyber, and governance risk.
ISS Market Intelligence (ISS MI) is a leading provider of data, insights, and market engagement solutions to the global financial services industry. ISS MI empowers asset and wealth management firms, insurance companies, distributors, service providers, and technology firms to assess their target markets, identify and analyze the best opportunities within those markets, and execute on comprehensive go-to-market initiatives to grow their business.
Key Account Manager in London employer: ISS Market Intelligence
Contact Detail:
ISS Market Intelligence Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Key Account Manager in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the finance and data software sectors. Attend industry events or webinars where you can meet potential employers and showcase your skills. Remember, it’s all about who you know!
✨Tip Number 2
Prepare for those interviews by researching the company inside out. Understand their products and services, especially ISS MI offerings. This will help you tailor your responses and show that you’re genuinely interested in being part of the team.
✨Tip Number 3
Practice your pitch! You need to be able to communicate your experience and how it aligns with the Key Account Manager role. Keep it concise but impactful, highlighting your client engagement skills and strategic thinking.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find more roles that might suit your skills and aspirations. Let’s be #BrilliantTogether!
We think you need these skills to ace Key Account Manager in London
Some tips for your application 🫡
Show Your Strategic Side: When writing your application, make sure to highlight your experience in strategic account management. We want to see how you've successfully cultivated client relationships and identified growth opportunities in the past.
Tailor Your Experience: Don’t just send a generic application! Tailor your CV and cover letter to reflect the specific skills and experiences that match the Key Account Manager role. We love it when candidates show they understand what we’re looking for.
Be Clear and Concise: Keep your application clear and to the point. Use bullet points where possible to make it easy for us to see your key achievements and skills. Remember, we appreciate strong communication skills!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at ISS Market Intelligence
✨Know Your Clients
Before the interview, research the EMEA-based clients that the company works with. Understand their needs and how ISS MI products can benefit them. This will show your potential employer that you’re proactive and genuinely interested in building strong client relationships.
✨Showcase Your Sales Experience
Be ready to discuss your previous sales and account management experiences, especially in finance or data software. Prepare specific examples of how you've achieved revenue targets or improved client retention, as this aligns perfectly with the role's responsibilities.
✨Master the Art of Communication
Since the role requires effective communication with various stakeholders, practice articulating your thoughts clearly. Use examples from your past where you successfully engaged clients through different channels like webinars or onsite visits, highlighting your adaptability.
✨Demonstrate Analytical Skills
Prepare to discuss how you’ve used analytical skills in your previous roles. Whether it’s through Excel or other tools, be ready to explain how you’ve leveraged data to identify growth opportunities or resolve client issues, showcasing your problem-solving abilities.
