Senior Port Operations & Agency Lead

Senior Port Operations & Agency Lead

Full-Time No home office possible
ISS Group Holdings Limited
A global maritime service provider is seeking a Senior Agency Operator (Port Agent) in Pembroke Dock, UK. Responsibilities include delivering outstanding port agency services, managing booking processes, and preparing documentation. Ideal candidates should have customer service experience, preferably in port operations. The role requires strong communication, leadership skills, and the ability to work flexible hours. Competitive salary, company car, and career development opportunities are offered. #J-18808-Ljbffr

Senior Port Operations & Agency Lead employer: ISS Group Holdings Limited

As a leading global maritime service provider, we pride ourselves on fostering a dynamic work environment in Pembroke Dock that values teamwork and innovation. Our employees enjoy competitive salaries, a company car, and ample opportunities for career development, all while being part of a supportive culture that prioritises excellence in customer service and operational efficiency.

ISS Group Holdings Limited

Contact Detail:

ISS Group Holdings Limited Recruiting Team

We think you need these skills to ace Senior Port Operations & Agency Lead

Port Agency Services
Booking Management
Documentation Preparation
Customer Service Experience
Communication Skills
Leadership Skills
Flexibility

How to prepare for a job interview at ISS Group Holdings Limited

✨Know Your Maritime Stuff

Make sure you brush up on your knowledge of port operations and agency services. Familiarise yourself with the specific processes and documentation involved in maritime logistics, as this will show your potential employer that you're serious about the role.

✨Show Off Your Customer Service Skills

Since customer service experience is key for this position, prepare examples from your past roles where you’ve excelled in providing outstanding service. Think about how you handled difficult situations or went above and beyond for clients.

✨Demonstrate Leadership Qualities

Be ready to discuss your leadership style and provide examples of how you've successfully led teams or projects in the past. This could include managing booking processes or coordinating with various stakeholders in a busy port environment.

✨Flexibility is Key

The job requires working flexible hours, so be prepared to discuss your availability and willingness to adapt. Highlight any previous experiences where you’ve had to adjust your schedule to meet operational needs, showing that you’re a team player.