UK - Insurance Manager in London

Who We Are: At Inchcape Shipping Services, our vision is to create a connected world where customers can trade successfully and make informed decisions in every port, everywhere. We achieve this by combining our worldwide infrastructure with local expertise, through our global network of more than 250 proprietary offices and a team of over 3,000 dedicated professionals. Our diverse customer base includes owners and charterers in the oil, cruise, container, and bulk commodity sectors, as well as naval, government, and intergovernmental organisations.

Role Summary: Inchcape Shipping Services is seeking an experienced and commercially minded Insurance Manager to lead the Group's global insurance programme. This role is responsible for managing insurance renewals, claims, broker relationships, and contractual insurance matters, ensuring the business maintains appropriate and cost-effective insurance coverage across its global operations. The successful candidate will work closely with internal stakeholders and the broker to protect the organisation from risk and drive continuous improvement in insurance governance and processes.

Contract: Permanent

Location: London, Lloyds Ave, EC3N

Salary: £80,000-£90,000 GBP (DOE)

Key Responsibilities:

• Lead the annual renewal of the Group's insurance programmes, coordinating data collection, stakeholder engagement, broker submissions, and management approvals.
• Review insurance quotations, coverage structures, premiums, and policy terms, providing recommendations to senior management and the Audit & Risk Committee as required.
• Act as the primary point of contact for insurance-related matters across the Group.
• Review customer and supplier contracts advising on appropriate insurance requirements.
• Manage insurance claims activity, coordinating with the brokers and business stakeholders to achieve timely and effective resolution.
• Build and maintain strong relationships with the brokers, ensuring high service standards and maximum value from external providers.
• Maintain insurance records, reporting, and governance processes to support effective oversight and compliance.
• Lead projects and continuous improvement initiatives to strengthen insurance processes, reporting, and alignment between business risks and insurance coverage.
• Support strategic projects, acquisitions, and new business activities by assessing insurance implications and recommending appropriate solutions.
• Support assessment of Group Risk in conjunction with the Head of Internal Audit and Risk.

Skills & Attributes:

• Strong understanding of multinational insurance programmes.
• Experience managing insurance renewals, broker relationships, and claims.
• Ability to review and interpret contractual insurance requirements and advise on appropriate risk transfer arrangements.
• Strong analytical, negotiation, and stakeholder management skills.
• Commercially minded with the ability to balance risk, coverage, and cost considerations.
• Professional insurance qualification (ACII or equivalent) desirable.

Why Inchcape Shipping Services? We believe in building a diverse and high-performing workforce, that works together to provide our customers with the exceptional service they deserve. To reach the highest standards we depend on our people, their welfare, training and expertise. We realise the value of our staff and know that your unique experiences, skills and passions will help you to build a rich and rewarding career in our dynamic industry.

Our values are at the centre of everything we do and the successful candidate will be expected to demonstrate and fully adopt these:

• Global Perspective - we connect the world and see the bigger picture.
• The Power of People - we rely on the strength of local agent knowledge and relationships.
• Progress - we adopt new thinking and push for positive change in our industry.