At a Glance
- Tasks: Coordinate vessel operations and ensure smooth port calls across various locations.
- Company: Join Inchcape Shipping Services, a leader in maritime logistics with a global reach.
- Benefits: Competitive salary, car allowance, and opportunities for career growth.
- Other info: Enjoy a supportive work environment with opportunities for professional development.
- Why this job: Be part of a dynamic team making a real impact in the maritime industry.
- Qualifications: Strong organisational skills and a passion for maritime operations.
The predicted salary is between 34650 - 42350 £ per year.
Who We Are: At Inchcape Shipping Services, our vision is to create a connected world where customers can trade successfully and make informed decisions in every port, everywhere. We achieve this by combining our worldwide infrastructure with local expertise, through our global network of more than 250 proprietary offices and a team of over 3,000 dedicated professionals. Our diverse customer base includes owners and charterers in the oil, cruise, container, and bulk commodity sectors, as well as naval, government, and intergovernmental organisations.
Role Summary: The role holder will be a key member of a team responsible for providing a 24 hours a day, 7 days a week on-call service to our Principals to ensure the safe and smooth turnaround of all appointed vessels within the jurisdiction of the port office which includes the Thames, the Medway, Sheerness, Dover, Felixstowe and the East Anglia region. In addition to a standard working week, you will be required to undertake work out of usual office hours on a rota basis. There will be regular travel expected to all ports in the region.
Contract: Permanent
Location: UK Thames - Dartford or Sheerness
Salary: Competitive plus inconvenience payment and car allowance
Key Responsibilities
- Manage and coordinate vessel port calls, acting as the primary point of contact from nomination to completion.
- Liaise with port authorities, terminals, government agencies, suppliers and vessel crews to ensure smooth vessel operations.
- Coordinate all pre-arrival, arrival and departure activities, including documentation, customs formalities, port services, berth arrangements and husbandry requirements.
- Prepare port disbursement accounts (PDAs), request pre-funding where required and maintain accurate operational and financial records.
- Provide timely updates and real-time operational reports to Principals and stakeholders throughout the port call.
- Arrange vessel services including pilotage, towage, crew changes, surveys, inspections, bunkers, provisions, spares and waste disposal.
- Board vessels as required to complete formalities, meet Masters, exchange documentation and gather operational information.
- Ensure compliance with company procedures, customer requirements, KPIs and regulatory obligations.
Skills & Attributes
- Strong organisational and time management skills with the ability to prioritise effectively in a fast-paced environment.
- Excellent communication and stakeholder management skills, including interaction with vessel Masters and international crews.
- Strong attention to detail and problem-solving ability.
- Proficient in Microsoft Office (Outlook, Excel and Word).
- Self-motivated, adaptable and customer focused, with a hands-on approach and a desire to develop a career in the maritime industry.
You will receive:
- Competitive salary including monthly inconvenience payment for out of hours work.
- Company car allowance.
- Work with talented, committed, and supportive team mates.
- Value Award celebration events.
- A place to grow your career.
- Career development and progression opportunities, including travel to other Inchcape port locations across the UK.
- Financial support to complete IC S Shipping qualifications.
Why Inchcape Shipping Services?
We believe in building a diverse and high-performing workforce, that works together to provide our customers with the exceptional service they deserve. To reach the highest standards we depend on our people, their welfare, training and expertise. We realise the value of our staff and know that your unique experiences, skills and passions will help you to build a rich and rewarding career in our dynamic industry. Our values are at the centre of everything we do and the successful candidate will be expected to demonstrate and fully adopt these: Global Perspective - we connect the world and see the bigger picture. The Power of People - we rely on the strength of local agent knowledge and relationships. Progress - we adopt new thinking and push for positive change in our industry.
#WeAreInchcape
Additional Information:
To protect the interests of all parties, Inchcape will not accept unsolicited or speculative resumes from recruitment agencies and will not be responsible for any fees associated with them.
UK - Senior Agency Operator (Port Agent) in Dartford employer: ISS Group Holdings Limited
Inchcape Shipping Services is an exceptional employer that prioritises the welfare and development of its employees, offering a dynamic work culture in the heart of London. With a commitment to diversity and inclusion, the company fosters a collaborative environment where professionals can thrive and grow their careers while contributing to meaningful global trade solutions. Employees benefit from competitive salaries, hybrid working options, and opportunities to engage in continuous improvement initiatives, making it a rewarding place to work.
Contact Details:
ISS Group Holdings Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land UK - Senior Agency Operator (Port Agent) in Dartford
✨Connect with Local Logistic Groups
Dive into local transportation and logistics groups on platforms like Facebook or LinkedIn. Show up to their meetups if you can – it's a great way to network with industry pros who can share insights, job openings, or even refer you to their own company.
✨Get Behind the Wheel of Job Boards
Look for job boards specific to transportation and logistics, like Logistics Job Site or TransportJobs. These platforms often have listings that you won’t find on general job boards, so they’re worth checking out regularly!
✨Leverage Internships & Graduate Schemes
Many companies in transportation and logistics offer graduate schemes and internships that can pave the way to full-time positions. Don't shy away from applying; even a short stint can make a solid impact on your CV and get your foot in the door at companies like ISS Group Holdings Limited.
✨Apply Directly with Us!
When you find openings at great companies, make sure to apply directly through our website. It not only shows your initiative but also helps us to help you get noticed by ISS Group Holdings Limited. Every application gets us one step closer to landing that full-time gig!
We think you need these skills to ace UK - Senior Agency Operator (Port Agent) in Dartford
Some tips for your application 🫡
Show Off Your Experience:When you're applying for a role in the transportation and logistics sector at ISS Group Holdings Limited, make sure to highlight any relevant experience. Whether it's moving goods, coordinating schedules, or using transportation management software, give us the lowdown on your past gigs. It'll paint a clearer picture of what you're capable of!
Quantify Your Achievements:Numbers speak volumes in logistics! If you've optimised routes, reduced delivery times, or improved customer satisfaction, mention those incredible stats in your CV. This gives us concrete evidence of your impact and showcases your problem-solving skills.
Tailor That Cover Letter:Your cover letter should be more than just a formality—let it breathe your personality and passion for logistics! Explain why you're excited about the role at ISS Group Holdings Limited and how you can contribute to our team. Don't forget to tie in specific skills or experiences that relate to the job description.
Research and Reflect:Before you hit 'submit,' spend some time digging into ISS Group Holdings Limited. Understand our mission, values, and the specific challenges in the logistics industry. This will help you craft a targeted application that shows you truly want to be part of our crew, setting you apart from the rest!
How to prepare for a job interview at ISS Group Holdings Limited
✨Know Your Logistics Basics
Get familiar with the key principles of transportation and logistics, like supply chain management, inventory control, and route optimisation. You might get asked practical questions about how to improve efficiency, so brush up on your problem-solving skills and be prepared to discuss any relevant software tools you've used.
✨Prepare for Scenario-Based Questions
In logistics, employers love to gauge how you'd handle real-life situations. Expect scenario-based questions where you’ll need to demonstrate your decision-making skills, like how to manage delays or coordinate shipments during a crisis. Practise outlining your thought process clearly and logically.
✨Highlight Your Teamwork Experience
Full-time roles in logistics often require collaboration with various teams, so don't forget to showcase your teamwork experience. Think of examples where you've used communication and collaboration to ensure smooth operations, and get ready to elaborate on how you can facilitate teamwork in a busy environment like at ISS Group Holdings Limited.
✨Show Off Your Attention to Detail
In our world of logistics, missing a small detail can lead to big problems. Be prepared to discuss instances where your attention to detail saved the day, whether it was engaging with clients, managing documentation, or tracking shipments accurately. This will help demonstrate how you can be a reliable asset to ISS Group Holdings Limited.
