Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Be the go-to person for colleagues and visitors, delivering top-notch service.
- Company: Join ISS, a leading workplace management company that values people and innovation.
- Benefits: Enjoy a dynamic work environment with opportunities for growth and development.
- Why this job: Create memorable experiences and make a real impact in a vibrant workplace.
- Qualifications: Experience in customer service or hospitality, with strong communication skills.
- Other info: Flexible hours and a chance to engage in community initiatives.
The predicted salary is between 30000 - 42000 £ per year.
Responsibilities
- Act as the main point of contact for colleagues and visitors, delivering a 5-star concierge-style service.
- Own and enhance the Touchpoint Journey, creating memorable experiences through customer service, events, and surprise & delight moments.
- Manage visitor and meeting room processes, supporting guests and stakeholders with a professional, solution-focused approach.
- Build strong relationships with colleagues, guests, and stakeholders, capturing preferences and responding creatively to requests.
- Proactively maintain the workspace by monitoring standards, reporting issues, and supporting housekeeping or maintenance needs.
- Support community initiatives, events, and wellness activities to foster engagement and connection.
- Assist the Workplace Lead with operational decisions, process improvements, and ongoing health & safety compliance.
Qualifications
- Corporate, hospitality, or customer service experience.
- Proficient in Microsoft Office and IT systems.
- Excellent communication and interpersonal skills.
- Strong organisational and time management abilities.
- High accuracy and attention to detail.
- Ability to work independently and as part of a team.
- Flexible, motivated, and customer-focused.
The Company ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience. Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it\’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people. We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. ISS is proud to be a diverse and inclusive employer.
#J-18808-Ljbffr
Workplace Host employer: ISS Facility Services
Contact Detail:
ISS Facility Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Workplace Host
✨Tip Number 1
Network like a pro! Reach out to your connections and let them know you're on the hunt for a Workplace Host role. You never know who might have the inside scoop on an opportunity or can put in a good word for you.
✨Tip Number 2
Show off your personality! When you get the chance to meet potential employers, be yourself and let your passion for customer service shine through. Remember, they’re looking for someone who can create memorable experiences!
✨Tip Number 3
Prepare for those interviews! Research the company and think about how your skills align with their values. Be ready to share examples of how you've delivered exceptional service in the past.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our brand.
We think you need these skills to ace Workplace Host
Some tips for your application 🫡
Show Off Your Customer Service Skills: Since the role is all about delivering a 5-star concierge-style service, make sure to highlight any relevant experience in customer service or hospitality. We want to see how you’ve gone above and beyond for guests or colleagues in the past!
Be Organised and Detail-Oriented: This job requires strong organisational skills and attention to detail. When writing your application, give examples of how you've managed multiple tasks or projects successfully. We love seeing how you keep everything running smoothly!
Communicate Clearly: Excellent communication is key for this role. Make sure your application is clear and concise. Use straightforward language and avoid jargon. We appreciate when candidates can express their thoughts effectively!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at ISS Facility Services
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Workplace Host. Familiarise yourself with the key aspects like delivering a 5-star service and managing visitor processes. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
Since this role is all about creating memorable experiences, be ready to share specific examples from your past work in hospitality or customer service. Highlight moments where you went above and beyond for a guest or colleague, as this will demonstrate your commitment to exceptional service.
✨Demonstrate Your Organisational Skills
The ability to manage multiple tasks efficiently is crucial for a Workplace Host. Prepare to discuss how you prioritise tasks and maintain high standards in a busy environment. You might even want to bring a brief example of a time when your organisational skills made a difference in your previous roles.
✨Be Personable and Engaging
As a Workplace Host, building strong relationships is key. During the interview, focus on your communication style. Practice being warm and approachable, and don’t hesitate to ask questions about the company culture. This shows that you’re not just looking for a job, but a place where you can truly connect with others.
