ISS Facility Services is seeking a proactive Service Co-ordinator for our Helpdesk team in the UK. You will log, monitor and progress customer calls, emails and service requests, ensuring accurate records and timely resolutions.
The role requires prior customer service or administrative experience, excellent communication, and the ability to prioritise workloads, work in a team, and use Microsoft Office for data entry and reporting.
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Customer-Focused Helpdesk Coordinator in Stoke-on-Trent employer: ISS Facility Services
At ISS Facility Services, we pride ourselves on being an excellent employer, offering a dynamic work culture that fosters collaboration and innovation. Our Northampton campus provides ample opportunities for professional growth, with hands-on technical support roles that ensure compliance and efficiency in a mission-critical environment. Join us to be part of a team that values safety, reliability, and the development of its employees while working on exciting projects that make a real impact.
