Site Operations Leader β€” Soft FM & Service Excellence

Site Operations Leader β€” Soft FM & Service Excellence

Full-Time No working from home possible
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At a Glance

  • Tasks: Lead Soft FM services, manage teams, and ensure top-notch customer experiences.
  • Company: Join ISS Facility Services, a leader in facility management.
  • Benefits: Competitive salary, career growth, and a dynamic work environment.
  • Other info: Fast-paced role with opportunities for continuous improvement.
  • Why this job: Make a real difference in service excellence and client satisfaction.
  • Qualifications: Experience in facilities management and strong leadership skills.

ISS Facility Services is seeking a Site Operations Manager to lead the delivery of Soft FM services across Orpington and Beckenham Beacon. You will manage housekeeping, catering, portering, waste and workforce planning while building strong client relationships and driving continuous improvement.

You will ensure compliance with HSE, food safety and environmental regulations, manage budgets and contracts, and lead multi-disciplinary teams to deliver outstanding customer experiences in a fast-paced environment.

Site Operations Leader β€” Soft FM & Service Excellence employer: ISS Facility Services

At ISS Facility Services, we pride ourselves on being an excellent employer, offering a dynamic work culture that fosters collaboration and innovation. Our Northampton campus provides ample opportunities for professional growth, with hands-on technical support roles that ensure compliance and efficiency in a mission-critical environment. Join us to be part of a team that values safety, reliability, and the development of its employees while working on exciting projects that make a real impact.

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Contact Details:

ISS Facility Services Recruitment Team

We think you need these skills to ace Site Operations Leader β€” Soft FM & Service Excellence

Leadership Skills
Client Relationship Management
Budget Management
Contract Management
Compliance with HSE Regulations
Food Safety Knowledge
Environmental Regulations Knowledge