At a Glance
- Tasks: Ensure safety and security at client sites through patrols and incident response.
- Company: Join ISS, a leading workplace and facility management company.
- Benefits: Competitive hourly rate, flexible shifts, and apprenticeship opportunities.
- Why this job: Make a real difference in people's lives while developing your career.
- Qualifications: Valid SIA licence and strong communication skills required.
- Other info: Diverse and inclusive workplace with growth opportunities.
Overview
ISSRelief Security OfficerContract: GovernmentLocation: London, ECHours of work: 12Working Pattern: 07:00 β 19:00 / 19:00 β 07:00Contract Type: PermanentHourly Rate: Β£13.85 β Β£15.00We are seeking a reliable and vigilant Security Relief Officer to join our team.As a key member of our security provision, you will play a crucial role in safeguarding our client\βs sites, ensuring the safety of employees, visitors, and assets.Relief Security Officers are sought to strengthen existing teams, and will be called on for core and adhoc activities. This will include advanced notification of shifts, filling vacancies in the security team rota, supporting cover for sickness and holidays, as well other additional tasking.The successful candidate will be a reliable, flexible, and personable security professional
Responsibilities
- Responsible for the physical security of client premises
- Conduct regular patrols
- Respond promptly to alarms and incidents, taking appropriate action
- Enforce access control and verify the identity of individuals on-site
- Provide excellent customer service by assisting and guiding visitors
- Maintain detailed and accurate records of security-related activities
- Collaborate with law enforcement and emergency services when necessary
- Ensure high standards at all times, maintaining the professional image of ISS
- Undertake induction and training as needed
- Promote a secure and safe working environment at client sites
Requirements
- Valid SIA licence
- Proven experience in security or related field
- Strong observational and communication skills
- Ability to remain calm under pressure and handle emergencies effectively
- Excellent customer service and interpersonal skills
- Knowledge of security protocols and procedures
- Flexibility to work various shifts, including days, nights and weekends
- New recruits will be encouraged to enrol onto the relevant apprenticeship as part of their training and development
About ISS
ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it\βs hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #ISSGreatPeople #ISSTalent #PeopleMakePlaceISS is proud to be a diverse and inclusive employer.ISS welcomes all applicants regardless of age, disability, gender identity or
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Relief Security Officer employer: ISS Facility Services
Contact Detail:
ISS Facility Services Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Relief Security Officer
β¨Tip Number 1
Network like a pro! Reach out to your connections in the security industry and let them know you're on the lookout for opportunities. You never know who might have a lead or can put in a good word for you.
β¨Tip Number 2
Prepare for interviews by brushing up on common security scenarios. Think about how you'd handle various situations, like responding to alarms or managing access control. This will show you're ready for the role!
β¨Tip Number 3
Donβt forget to showcase your customer service skills! As a Relief Security Officer, you'll be interacting with visitors and staff. Be ready to share examples of how you've provided excellent service in past roles.
β¨Tip Number 4
Apply through our website for the best chance at landing the job! We love seeing candidates who take the initiative to connect directly with us. Plus, it shows you're serious about joining our team!
We think you need these skills to ace Relief Security Officer
Some tips for your application π«‘
Tailor Your CV: Make sure your CV highlights your relevant experience in security. We want to see how your skills match the role of a Relief Security Officer, so donβt be shy about showcasing your SIA licence and any previous roles that demonstrate your reliability and vigilance.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why youβre the perfect fit for our team. Share specific examples of how you've handled emergencies or provided excellent customer service in past roles. We love a good story!
Be Clear and Concise: When filling out your application, keep it straightforward. We appreciate clarity, so avoid jargon and get straight to the point. Highlight your key achievements and skills that relate directly to the responsibilities listed in the job description.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. Itβs super easy, and youβll be able to track your application status. Plus, it shows us youβre keen on joining our team at ISS!
How to prepare for a job interview at ISS Facility Services
β¨Know Your Security Protocols
Familiarise yourself with common security protocols and procedures. Being able to discuss these confidently during your interview will show that you understand the role and its responsibilities, which is crucial for a Relief Security Officer.
β¨Demonstrate Your Customer Service Skills
As a Security Officer, you'll need to interact with visitors and staff regularly. Prepare examples of how you've provided excellent customer service in the past, as this will highlight your interpersonal skills and ability to maintain a professional image.
β¨Stay Calm Under Pressure
Interviewers will likely ask about how you handle stressful situations. Think of specific instances where you remained calm during an emergency or challenging scenario, and be ready to share these experiences to showcase your problem-solving abilities.
β¨Flexibility is Key
Since the role requires working various shifts, be prepared to discuss your availability and willingness to adapt. Highlight any previous experience you have with shift work or being flexible in your job roles to demonstrate your reliability.