Maintenance Manager

Maintenance Manager

City of Westminster Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a dynamic maintenance team in a fast-paced healthcare environment.
  • Company: Join ISS, a world-leading workplace and facility management company.
  • Benefits: Enjoy career progression, a supportive culture, and a chance to make a real impact.
  • Why this job: Be part of a mission to deliver outstanding service in healthcare facilities.
  • Qualifications: Experience in building services and strong people management skills required.
  • Other info: Diverse and inclusive workplace with opportunities for personal growth.

The predicted salary is between 36000 - 60000 £ per year.

Overview

ISSMaintenance Manager
Location: London, N19 5NX
Hours of work: 40
Contract Type: Permanent

We are looking for a proactive and committed Maintenance Manager to join our growing team in a fast-paced healthcare environment. This is a busy and rewarding role with real progression opportunities, supporting ISS in its vision to become the world\’s greatest service organisation by empowering people and delivering outstanding service performance. The Maintenance Manager will be responsible for leading the operational maintenance team, ensuring a consistent and world-class building maintenance service for our healthcare client stakeholders. This includes overseeing day-to-day activities, planning and assigning work, and ensuring technical, contractual and statutory compliance across the healthcare portfolio. You will also manage team performance in line with company policies and procedures, including recruitment, training and staff appraisals. This is an excellent opportunity for someone who thrives on responsibility and is passionate about delivering high standards in healthcare facilities management.

Key Responsibilities

  • Oversee ISS operations, ensuring compliance with policies and safe systems of work
  • Present daily/weekly operational reports and monthly summaries to the client
  • Ensure staff understand critical and non-critical systems
  • Maintain quality standards and statutory compliance across all facilities
  • Meet financial targets, reduce WIP and debt, and support contract growth
  • Manage outstanding jobs against SLAs, escalating where necessary
  • Act as Authorised Person (e.g. Water/Confined Space) and report in line with standards

Qualifications / Experience

  • Proven experience in building services, ideally within integrated FM; healthcare preferred but not essential
  • Electrical qualification desirable but not necessary
  • Strong working knowledge of CMMS and work order control
  • Skilled in subcontractor management, SLAs, and KPI delivery
  • Background in maintenance at supervisory or management level
  • Electrical bias or multiskilled with hands-on understanding of tools and systems
  • Familiar with high-risk activities and safe systems of work
  • Confident in people management with leadership potential for progression

About ISS

ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Through a unique combination of intelligent solutions, high standards and people who care, ISS helps customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people. We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. ISS is proud to be a diverse and inclusive employer. ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race, religion or belief, sex, sexual orientation or educational background. We are a Disability Confident Committed (Level 2) employer, proudly supporting inclusive hiring practices in line with the UK government’s Disability Confident scheme. Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.

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Maintenance Manager employer: ISS Facility Services

At ISS, we pride ourselves on being a leading workplace and facility management company that values its employees and fosters a culture of inclusivity and growth. As a Maintenance Manager in London, you will enjoy a dynamic work environment with ample opportunities for professional development, while contributing to our mission of delivering exceptional service in the healthcare sector. Join us to be part of a team that empowers individuals and prioritises high standards in facilities management, all within a supportive and diverse workplace.
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Contact Detail:

ISS Facility Services Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Maintenance Manager

✨Tip Number 1

Network like a pro! Reach out to your connections in the healthcare and facilities management sectors. Attend industry events or join relevant online groups. You never know who might have the inside scoop on job openings!

✨Tip Number 2

Prepare for interviews by researching ISS and its values. Understand their commitment to service excellence and how you can contribute. Tailor your responses to show how your experience aligns with their mission.

✨Tip Number 3

Showcase your leadership skills! Be ready to discuss your experience in managing teams and ensuring compliance. Use specific examples that highlight your ability to drive performance and maintain high standards.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team at ISS and contributing to our vision.

We think you need these skills to ace Maintenance Manager

Building Services Management
Healthcare Facilities Management
Operational Maintenance Leadership
Technical Compliance
Contractual Compliance
Staff Performance Management
Recruitment and Training
Subcontractor Management
Service Level Agreements (SLAs)
Key Performance Indicator (KPI) Delivery
CMMS (Computerised Maintenance Management System)
Electrical Knowledge
People Management
Risk Management
Hands-on Technical Skills

Some tips for your application 🫡

Tailor Your CV: Make sure your CV reflects the skills and experience that match the Maintenance Manager role. Highlight any relevant experience in building services or healthcare facilities management to catch our eye!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background makes you the perfect fit for our team at ISS.

Showcase Your Leadership Skills: Since this role involves managing a team, be sure to highlight your leadership experience. Share examples of how you've successfully led teams or projects in the past to demonstrate your potential.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and shows us you’re serious about joining our team!

How to prepare for a job interview at ISS Facility Services

✨Know Your Stuff

Make sure you brush up on your knowledge of building services and maintenance management. Familiarise yourself with the specific requirements of the healthcare sector, as well as any relevant regulations and compliance standards. This will show that you're not just a good fit for the role, but that you genuinely understand the industry.

✨Showcase Your Leadership Skills

As a Maintenance Manager, you'll be leading a team, so it's crucial to demonstrate your people management skills during the interview. Prepare examples of how you've successfully managed teams in the past, focusing on recruitment, training, and performance management. Highlight your ability to motivate and develop staff, as this is key to success in the role.

✨Be Ready for Scenario Questions

Expect to face scenario-based questions that assess your problem-solving abilities and decision-making skills. Think about potential challenges you might encounter in a healthcare environment and how you would address them. This will help you illustrate your proactive approach and commitment to maintaining high standards.

✨Understand ISS's Values

Research ISS and its mission to become the world's greatest service organisation. Be prepared to discuss how your personal values align with theirs, especially regarding inclusivity and corporate responsibility. Showing that you resonate with their passion for people and service excellence can set you apart from other candidates.

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