ISS Facility Services is seeking a Service Delivery Officer for Orpington Hospital to oversee day-to-day Soft FM operations including catering, patient feeding, retail and portering, cleaning and linen. You will drive safety, performance, and patient experience, leading frontline teams and coordinating with clinical staff.
The role focuses on contract and service delivery against KPIs, continuous improvement, and compliance with NHS standards and ISS policies, delivering high-quality service
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Hospital Soft FM Operations Lead – Patient Experience employer: ISS Facility Services
At ISS Facility Services, we pride ourselves on being an excellent employer, offering a dynamic work culture that fosters collaboration and innovation. Our Northampton campus provides ample opportunities for professional growth, with hands-on technical support roles that ensure compliance and efficiency in a mission-critical environment. Join us to be part of a team that values safety, reliability, and the development of its employees while working on exciting projects that make a real impact.
