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- Tasks: Lead engineering operations for a major banking client across the UK.
- Company: Join ISS, a market leader in facilities management.
- Benefits: Attractive salary, flexible working, and opportunities for national travel.
- Why this job: Make a real impact in a dynamic environment with a focus on safety and innovation.
- Qualifications: Engineering qualifications and experience in multi-site operations required.
- Other info: Great opportunity for career progression in a leading FM contract.
The predicted salary is between 36000 - 60000 £ per year.
Here at ISS, we are looking to develop our engineering leadership against the Retail Estate for a leading Banking client, with a truly major Estate spanning the UK, in the 100s of buildings. We provide a mobile engineering maintenance service encompassing Mechanical, Electrical and Building Fabric plus small Projects. Here, you would be the lead of this engineering operation, representing the team across the wider Account and to the customer. Abiding by the strict contractual KPIs and SLAs, you will, in essence, take ownership of the engineering strategy and deliver.
You would be responsible for ensuring that the UK Operation adheres to all governance, processes and procedures, while identifying and promoting opportunities that enhance ISS self‑delivery capability. This role will require extensive stakeholder engagement within the Account itself, but also across various central functions, and of course, the role is heavily customer‑facing. This is a fantastic role for an established Engineering Leader, boasting a track record of high volume multi‑site delivery, looking to progress onto one of the UK's leading FM contracts, working for a market leader in the built environment space.
Responsibilities- Provide technical and operational leadership to engineering teams, ensuring effective service delivery, adherence to best practices, and achievement of 100% uptime and compliance.
- Prioritise health and safety by ensuring all processes and procedures comply with relevant legislation, promoting a zero‑accident culture, and driving continuous improvement in safety.
- Lead the implementation of the Process, ensuring all governance, processes, and procedures are followed to maintain high standards and minimise unplanned downtime.
- Manage vendor relationships and the engineering supply chain, conducting annual reviews, aligning with budget expectations, and identifying opportunities for cost efficiencies.
- Oversee risk control measures, support incident management processes, and ensure timely resolution of engineering‑related risks, maintaining compliance with employer and contractual governance.
- Build and maintain strong working relationships with key stakeholders, including the Account Integrated team and the client, to promote quality service delivery and effective communication.
- An Engineering qualification(s) and background, plus extensive experience of leading engineering delivery within a multi‑site operation.
- An ability to engage with a wide variety of stakeholders.
- Strong salary and package.
- Mon to Fri.
- Home based with national travel.
Head of Technical Building Services employer: ISS Facility Services
Contact Detail:
ISS Facility Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Technical Building Services
✨Tip Number 1
Network like a pro! Reach out to your connections in the engineering and facilities management sectors. Attend industry events or webinars, and don’t be shy about introducing yourself to potential employers. Remember, it’s all about who you know!
✨Tip Number 2
Prepare for interviews by researching the company and its projects. Understand their values and how they align with your experience. We recommend practising common interview questions and preparing examples that showcase your leadership skills and technical expertise.
✨Tip Number 3
Showcase your achievements! When you get the chance to speak with hiring managers, highlight your past successes in managing multi-site operations and improving service delivery. Use metrics to back up your claims – numbers speak volumes!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our brand. Let’s get you that dream job!
We think you need these skills to ace Head of Technical Building Services
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Head of Technical Building Services role. Highlight your engineering qualifications and experience in multi-site operations, as well as any leadership roles you've held. We want to see how you can bring your unique skills to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention your experience with stakeholder engagement and how you’ve successfully led engineering teams in the past. Let us know what excites you about working with ISS!
Showcase Your Achievements: Don’t just list your responsibilities; showcase your achievements! Use specific examples to demonstrate how you've improved service delivery or enhanced safety standards in previous roles. We love seeing quantifiable results that highlight your impact.
Apply Through Our Website: We encourage you to apply through our website for a seamless application process. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at ISS!
How to prepare for a job interview at ISS Facility Services
✨Know Your Engineering Stuff
Make sure you brush up on your technical knowledge related to mechanical, electrical, and building fabric services. Be ready to discuss specific projects you've led and how you ensured compliance with KPIs and SLAs.
✨Showcase Your Leadership Skills
Prepare examples that highlight your experience in leading engineering teams and managing multi-site operations. Talk about how you've driven continuous improvement and maintained high standards in service delivery.
✨Engage Stakeholders Effectively
Think of ways you've built strong relationships with stakeholders in the past. Be ready to share strategies for effective communication and collaboration, especially in a customer-facing role.
✨Prioritise Health and Safety
Demonstrate your commitment to health and safety by discussing how you've implemented processes to promote a zero-accident culture. Share any initiatives you've led that improved safety standards within your teams.
