At a Glance
- Tasks: Lead and manage government project delivery with a focus on compliance and success.
- Company: Join ISS, a world-leading workplace and facility management company.
- Benefits: Exciting career opportunities in a diverse and inclusive environment.
- Other info: Be part of a passionate team committed to making a difference.
- Why this job: Make a real impact while developing your leadership skills in a dynamic setting.
- Qualifications: Proven leadership in construction or multi-project environments required.
The predicted salary is between 57704 - 70528 £ per year.
This role is INTERNAL ONLY and at present we are not accepting external applications.
If you are external and apply, your application will not be considered at this time.
We are seeking a Head of Projects to lead a defined Government project function, account or programme team, translating the Pan‑Government Projects strategy into safe, compliant and commercially successful delivery.
The role is responsible for establishing team structures, resource plans, governance routines and operational controls to deliver a varied portfolio of lifecycle, capital, construction and framework opportunities.
We are looking for a strategic and experienced leader who can ensure the consistent application of ISS project standards while adapting delivery to client and contract requirements.
The successful candidate will be accountable for portfolio performance, project pipeline management, forecasting, resource utilisation, commercial discipline, HSEQ and statutory compliance, stakeholder confidence, risk escalation and the development of project capability across the team.
- Lead the safe, compliant and commercially successful delivery of the Government project portfolio.
- Translate strategy, policies and project standards into effective delivery structures, controls and governance.
- Manage portfolio pipeline, forecasting, capacity planning and resource utilisation.
- Oversee project governance, performance reporting, risk management and decision‑making.
- Maintain strong commercial control, including forecasting, change management and supplier performance.
- Ensure compliance with HSEQ, CDM 2015, the Building Safety Act 2022 and other statutory requirements.
- Build strong relationships with clients, account leaders and internal stakeholders to support growth and delivery.
- Lead, coach and develop project teams, fostering high performance and future capability.
- Leadership experience within construction, capital projects, facilities management or a similar multi‑project environment.
- Proven success delivering complex projects or programmes through the full project lifecycle.
- Strong commercial and financial management skills, including forecasting, cost control and change management.
- Sound knowledge of HSEQ, CDM 2015, the Building Safety Act 2022 and related statutory requirements.
- Experience implementing project governance, reporting and assurance processes across multiple projects.
- Ability to influence senior stakeholders and lead effectively within a matrix organisation.
- Strong people leadership and talent development skills, including coaching and succession planning.
- Excellent communication and presentation skills, with experience reporting to senior forums.
- Degree-level qualification or equivalent professional experience in a relevant discipline.
ISS is a world‑leading workplace and facility management company, connecting people and places to make the world work better.
Working with customers day by day, side by side, we understand every aspect of the user experience.
Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families.
ISS is committed to doing business the right way, taking its corporate responsibility very seriously.
Our passion is people.
We offer you a challenging and exciting career in an organisation with people at its heart.
In ISS, everyone has the opportunity to develop, grow and make a difference. #Becomewhoyouwant, #Bepartofsomethingbigger, #aplacetobeyou, #facilitiesmanagement
ISS is proud to be a diverse and inclusive employer.
ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background.
We are proud to be a Gold Employer Recognition Scheme (ERS) award holder and a signatory of the Armed Forces Covenant, recognising our commitment to supporting veterans, reservists, and military families.
Through our Joint Forces Programme, we provide mentoring and support to members of the Armed Forces community and their spouses as they transition into civilian careers.
We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government’s Disability Confident scheme.
Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.
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Head of Projects employer: ISS Facility Services
At ISS Facility Services, we pride ourselves on being an excellent employer, offering a dynamic work culture that fosters collaboration and innovation. Our Northampton campus provides ample opportunities for professional growth, with hands-on technical support roles that ensure compliance and efficiency in a mission-critical environment. Join us to be part of a team that values safety, reliability, and the development of its employees while working on exciting projects that make a real impact.
StudySmarter Expert Advice🤫
We think this is how you could land Head of Projects
✨Join Construction Networks
Get yourself involved in local construction networks or industry events. They often have job boards, and networking can lead to unadvertised positions. Plus, it’s a great way to meet potential future colleagues!
✨Show Off Your Skills on Site
If you’ve done any hands-on work, whether it's through internships or personal projects, make sure you can showcase it. Consider volunteering for local construction projects or getting involved in community build days; it’s a solid way to demonstrate your skills and build connections.
✨Utilise Construction Job Sites
Don't just rely on the big job boards. Look at niche construction job sites—many companies prioritise these for full-time roles. Apply through these sites, but don’t forget to reach out directly to companies you admire, like ISS Facility Services, to express your interest!
✨Tailor Your Application for Full-Time Roles
Make your application stand out by tailoring it specifically for full-time positions. Highlight how your previous projects align with the company's work. At StudySmarter, we encourage you to demonstrate your commitment and long-term interest in the industry when applying for roles like Head of Projects at ISS Facility Services.
We think you need these skills to ace Head of Projects
Some tips for your application 🫡
Showcase Your Relevant Experience:In the construction industry, it's essential to highlight any hands-on experience you have. Whether it’s past projects you've worked on or specific roles you've held, make sure your CV emphasises your practical skills and contributions to construction sites.
Include Certifications and Qualifications:Don’t forget to list any certifications relevant to construction, like CSCS cards or other safety qualifications. These can really set you apart from other candidates and show that you’re serious about health and safety on-site.
Tailor Your Cover Letter to Construction:When writing your cover letter for a construction role, focus on your problem-solving capabilities and teamwork. Construction relies heavily on collaboration, so mention how you’ve worked successfully with others to complete projects on time and within budget.
Adapt Your CV Format to the Field:Ensure your CV is clear and easy to read, with sections dedicated to skills such as project management, technical abilities, and site supervision. Construction roles often require a blend of technical know-how and soft skills, so make sure both are highlighted effectively.
How to prepare for a job interview at ISS Facility Services
✨Brush Up on Technical Knowledge
For a construction role, it's crucial we have a solid grasp of industry standards, safety protocols, and specific tools used on-site. Make sure you're familiar with relevant regulations and can talk confidently about them, as these often come up in interviews.
✨Showcase Your Projects
Since this is a full-time position, be ready to discuss any previous construction projects you've worked on. Bring a portfolio or have detailed descriptions that highlight your role, the challenges you faced, and how you overcame them—this’ll show you’re not just book-smart but also practically savvy.
✨Understand the Team Dynamics
Construction is all about teamwork, so prepare to discuss how you interact with different stakeholders like architects, engineers, and contractors. Maybe think of examples from past experiences to illustrate your ability to communicate and collaborate effectively.
✨Prepare for On-the-Spot Problem Solving
Be ready for some practical questions or scenarios where you'll need to demonstrate your problem-solving skills. Interviewers might present you with a hypothetical construction issue to solve, so practice articulating your thought process clearly and logically—this could really set you apart!
