At a Glance
- Tasks: Support daily café operations, deliver high-quality food and customer service.
- Company: Join a global organisation that values inclusion and diversity.
- Benefits: Full training, work-life balance, staff discounts, and career development opportunities.
- Other info: Endless career opportunities and a commitment to employee safety and growth.
- Why this job: Be part of a dynamic team and make a real impact in a busy café environment.
- Qualifications: Previous café or hospitality experience preferred; barista certificate is a plus.
The predicted salary is between 20250 - 24750 £ per year.
“Connecting People and Places to Make the World Work Better”. Are you ready to embark on a rewarding career and contribute to a dynamic team? Look no further! Our team is growing, and we’re looking for a Café Assistant to support daily café operations at our Moorebank location. Working closely with our Food & Beverage Manager, you’ll help deliver high‑quality food preparation, barista service and customer experience within a busy corporate café environment. You’ll assist with breakfast and lunch service, prepare fresh food items, operate the POS system, maintain café presentation, and ensure all customers — staff, visitors and clients — receive friendly, professional service. This role suits someone energetic, organised and confident working across both front‑of‑house and kitchen support, with a strong commitment to safety, cleanliness and customer care.
Responsibilities:
- Take and process customer orders, including food and beverages
- Provide menu recommendations and answer customer questions
- Keep work areas clean and organised
- Dispose of waste properly and ensure recycling practices are followed
- Follow good personal hygiene practices, such as regular handwashing
- Restocking items as needed
What you can offer:
- Previous experience as a cafe assistant or hospitality is preferred
- Ideally possess a barista certificate
- Self-motivated with a strong focus on safety, the environment and compliance
- Ability to work independently and as a part of a team
- Customer-focused with a high level of attention to detail
- Excellent organisation skills with the ability to meet deadlines
- Ability to maintain a clean and neat personal appearance
- Clear criminal background with police check dated within 12 months
What We Can Offer:
- Join our global organisation and open the door to endless career opportunities. Your journey with ISS is just beginning!
- Full training provided to set you up for success
- At ISS we prioritise employee and workplace safety. We strive to continually maintain a safe working environment for each of our employees
- Join an inclusive workplace that values diversity and promotes equal opportunities for all employees
- Work-life balance
- Access to staff discounts with a variety of companies, including insurance and childcare
- Traineeship opportunities for eligible employees
- We value and support your growth and development. Career development via our internal Learning Management System
To apply for this role please click on the 'apply' link and complete the online application. You can review your application status and keep up to date with our current vacancies by visiting our ISS Careers Website.
Café Assistant employer: ISS Facility Services
At ISS Facility Services, we pride ourselves on being an excellent employer, offering a dynamic work culture that fosters collaboration and innovation. Our Northampton campus provides ample opportunities for professional growth, with hands-on technical support roles that ensure compliance and efficiency in a mission-critical environment. Join us to be part of a team that values safety, reliability, and the development of its employees while working on exciting projects that make a real impact.
StudySmarter Expert Advice🤫
We think this is how you could land Café Assistant
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like ISS Facility Services. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to ISS Facility Services
Don't be shy about reaching out to ISS Facility Services directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Café Assistant
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about ISS Facility Services and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at ISS Facility Services
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
