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- Tasks: Lead training initiatives to empower colleagues and enhance operational excellence.
- Company: Join ISS, a world-leading workplace management company focused on people and innovation.
- Benefits: Enjoy a fulfilling career with opportunities for growth and development.
- Why this job: Make a real difference by shaping the skills and confidence of healthcare professionals.
- Qualifications: Experience in training management and strong communication skills are essential.
- Other info: Collaborate across 30 hospitals and share best practices in a dynamic environment.
The predicted salary is between 36000 - 60000 £ per year.
We are seeking a dedicated and proactive Training Manager to ensure all colleagues receive timely, high-quality training that equips them with the skills and confidence needed to perform their roles effectively. This role plays a key part in supporting operational excellence by identifying training needs, coordinating development plans, and enhancing the overall training provision across all sites.
We are looking for someone who can build strong partnerships with managers, Trust representatives, and wider hospital teams to deliver consistent, engaging, and compliant learning experiences. The Training Manager will ensure training records are accurately maintained in the Learning Management System and will lead the coordination of refresher, mandatory, and development training across the service.
What You’ll Be Doing
- Monitor and review training compliance across all service lines.
- Collaborate with operational teams to identify training needs for each hospital department.
- Coordinate and schedule training sessions, including mandatory and leadership development courses.
- Deliver a range of training sessions to frontline and management staff.
- Administer apprenticeship programmes delivered by external providers.
- Maintain accurate records and ensure compliance within the Learning Management System.
- Schedule and manage refresher training to support ongoing compliance.
- Lead monthly Training Community calls with colleagues across 30 hospitals to share best practices.
What We’re Looking For
- Proven experience in a Training Manager role.
- Strong track record of designing, delivering, and managing end-to-end learning programmes.
- Confident in using KPIs and SLAs for reporting and driving continuous improvement.
- Skilled user of Learning Management Systems (LMS) and digital learning platforms.
- Excellent communication and stakeholder engagement capabilities.
- Proficient in Microsoft Word, Excel, and PowerPoint.
- Ability to motivate, influence, and engage learners at all levels.
- Strong active listening skills and the ability to present concepts clearly and effectively.
ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience. Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people. We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference.
Training Manager employer: ISS Facility Services UK
Contact Detail:
ISS Facility Services UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Training Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the healthcare sector and let them know you're on the lookout for a Training Manager role. You never know who might have the inside scoop on an opportunity that’s not even advertised yet.
✨Tip Number 2
Prepare for those interviews by researching the company culture and values. When you apply through our website, make sure to highlight how your experience aligns with their mission. Show them you’re not just another candidate, but the perfect fit!
✨Tip Number 3
Practice makes perfect! Get a friend or mentor to do mock interviews with you. Focus on articulating your training management experience and how you can enhance learning across multiple sites. Confidence is key!
✨Tip Number 4
Follow up after your interviews! A quick thank-you email can go a long way in keeping you top of mind. It shows your enthusiasm for the role and reinforces your commitment to making a difference in their training programmes.
We think you need these skills to ace Training Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Training Manager role. Highlight your experience in designing and delivering training programmes, as well as your ability to engage with stakeholders.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about training and how your background makes you the perfect fit for our team. Don’t forget to mention your experience with Learning Management Systems!
Showcase Your Communication Skills: Since this role involves a lot of collaboration, make sure to demonstrate your excellent communication skills in your application. Use clear and concise language, and don’t shy away from sharing examples of how you've engaged learners in the past.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role and our company!
How to prepare for a job interview at ISS Facility Services UK
✨Know Your Training Stuff
Make sure you brush up on your knowledge of training methodologies and best practices. Be ready to discuss your experience in designing and delivering training programmes, as well as how you've used KPIs and SLAs to drive improvements.
✨Showcase Your Communication Skills
Since this role involves engaging with various stakeholders, practice articulating your thoughts clearly. Prepare examples of how you've built strong partnerships with managers and teams in the past, and be ready to demonstrate your active listening skills.
✨Familiarise Yourself with LMS
Get comfortable with Learning Management Systems and digital learning platforms. Be prepared to discuss how you've maintained training records and ensured compliance in previous roles, as this will be crucial for the position.
✨Prepare for Scenario Questions
Think about potential scenarios you might face in the role, such as identifying training needs or coordinating sessions across multiple sites. Practising your responses will help you feel more confident and show that you're proactive in your approach.
